Elderwood Village at Colonie
Families consistently rate this highly — reviewers highlight compassionate and loving memory care staff. Schedule a visit to confirm the fit.
based on 8 Google reviews
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What this means for your family
Elderwood Village at Colonie is highly regarded for its clean environment and dedicated memory care team, making it a strong contender for those prioritizing daily engagement. However, given the serious report regarding a delay in medical response, families should explicitly ask about the facility's emergency protocols and how they ensure prompt nursing intervention during medical crises.
Google Reviews
Google Reviews
8 reviews on Google“Elderwood Village at Colonie receives high praise from many families for its compassionate memory care staff, clean environment, and engaging activity programs. However, there are serious concerns regarding medical responsiveness and administrative reliability, with one report of a critical delay in emergency medical care and another citing issues with staff communication and facility management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving memory care staff
- Clean and well-maintained facility
- Engaging variety of resident activities
- Responsive and involved leadership
Concerns
- Inadequate staffing levels and slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your leadership team is very active in responding to family feedback online; how do you typically keep families updated on their loved one's daily progress?
- 2Given your focus on an engaging variety of activities, could you walk me through what a typical afternoon looks like for a resident here?
- 3What is your current process for ensuring timely assistance when a resident uses their call button or needs immediate support?
- 4I see your memory care team is highly regarded for their compassion; what kind of specialized training do they receive to support residents with varying cognitive needs?
- 5How does the facility handle medical emergencies or urgent health changes during the evening and weekend hours?
- 6With the facility being so well-maintained, what is the process for addressing maintenance requests or personal comfort needs within a resident's room?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been a resident of the Memory Garden of Elderwood Village at Colonie for about 18 months. She has received excellent care there, and the staff has always been kind, she always says the food is good, and the facility is very clean.”
“My mom has been at the Elderwood for just about a year and we are continuously impressed with the variety and number of activities, the caring, friendly environment and staff, and the cleanliness.”
“My mother was there and experiencing a stroke. Nedra the so called nurse waited 4 hrs to call an ambulance. She never fully recovered from that stroke.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
55 violations from 25 inspections
Dec 19, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Nov 10, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Oct 14, 2025Complaint
Admission standards
Sep 9, 2025Complaint
Admission and retention standards.
Aug 6, 2025Complaint
Resident protections
Resident services
Jun 3, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 6, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 27, 2025Complaint29Report
Resident funds and valuables
Resident services
Disaster and emergency planning
Medication management.
Records and reports.
General provisions
Resident services
Food service
Personnel
Resident protections
Resident services
Food service
Environmental standards
Medication management.
Admission standards
Resident services
Food service
Environmental standards
Admission and retention standards.
Resident protections
Resident services
Environmental standards
Resident services.
Resident services
Resident services
Food service
Disaster and emergency planning
Supervision in special needs assisted living.
Structural and environmental standards.
Ownership & Operations
Who Operates This Facility
626 Watervliet Shaker Road Operating Company, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit elderwood.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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