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Nursing HomeMedicaid

Marion Pointe

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

409 Bellfontaine Avenue, Marion, OH 4330245 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 12 Google reviews

5
4
3
2
1
Marion Pointe Nursing Home in Marion, OH — Street View
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What this means for your family

While some families report long-term satisfaction and engaging activities, there are serious allegations regarding staff conduct and clinical neglect. We strongly recommend visiting in person to observe staff-resident interactions and checking the facility's most recent state health inspection reports for documented deficiencies.

Google Reviews

Google Reviews

12 reviews on Google
Marion Pointe receives highly polarized feedback, with some families praising the long-term, compassionate care and engaging activities, while others report severe neglect and unprofessional behavior. Critical concerns include allegations of staff mistreatment of residents, poor wound care management, and a focus on long-term residents over short-term rehabilitation patients.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean2.0Activities9.0MedsN/AMemoryN/AComms7.0Value2.0

Strengths

  • Long-term staff longevity
  • Engaging resident activities and celebrations
  • Compassionate care for long-term residents

Concerns

  • Unprofessional or abusive staff behavior (mentioned by 2 reviewers)
  • Poor clinical care and neglect (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.02019(1)2.32020(3)3.02021(2)5.02022(1)5.02023(1)5.02024(3)4.02026(1)

Distribution · 12 analyzed

5
7
4
2
3
0
2
0
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I've heard wonderful things about the celebrations and activities you host here; could you tell me more about what a typical week looks like for the residents?
  • 2With the long-term staff members being such a strength of this community, how do you ensure that new team members are properly integrated into the culture of care?
  • 3What specific protocols are in place to ensure clinical needs and medical emergencies are addressed promptly, especially during overnight hours?
  • 4How does the facility manage daily cleaning schedules and upkeep to ensure a comfortable and hygienic environment for everyone?
  • 5What steps are being taken to improve staffing levels and ensure there is always enough support for each resident's individual needs?
  • 6How do you approach communication with families regarding any changes in a resident's clinical care or well-being?

Personalized based on this facility's data


Key Review Excerpts

Marion Pointe was a home for my brother for 16years,I would recommend this place he had wonderful care,all staff were kind,attended to his needs ,they get to know family ,our concerns and questions answered

Long-term resident's family · 2020★★★★★

If you care even the tiniest bit about someone, do not put them in this facility. Staff is rude and you can be guaranteed your loved one won't get the care they deserve. The stna's yell at residents and boss them around.

Family member · 2020☆☆☆☆

Dont even bother if you just need rehab and then back home you are not enough long term money for this place if you're gonna be there the rest of your life might be ok otherwise you get rejected for care

Rehab patient · 2020☆☆☆☆
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.53hrs
71%
Registered nurses for medical care
Total Nursing
3.68hrs
90%
All nurses + aides combined
Staff Turnover
46%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility50.0%
Worse than Avg
Here
50.0%
US
12.1%
OH
28.2%
Marion
22.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility38.2%
Worse than Avg
Here
38.2%
US
19.5%
OH
25.4%
Marion
21.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
14.4%
OH
5.8%
Marion
8.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.9%
Better than Avg
Here
6.9%
US
15.3%
OH
6.9%
Marion
11.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility17.4%
Worse than Avg
Here
17.4%
US
15.5%
OH
9.4%
Marion
11.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility97.6%
Better than Avg
Here
97.6%
US
95.5%
OH
94.5%
Marion
92.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility85.7%
Better than Avg
Here
85.7%
US
81.8%
OH
78.4%
Marion
79.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility77.8%
Mixed vs Avgs
Here
77.8%
US
79.8%
OH
75.6%
Marion
74.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Marion
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Near state avg (10.1)
4 complaint-triggered

Marion Pointe shows a concerning pattern with families filing complaints that triggered federal inspections, particularly around food safety issues that have recurred across multiple years (2022-2025). The facility has ongoing problems with food service, fire safety systems, and medication management, with some issues like food safety persisting despite previous corrections. While all deficiencies show correction dates, the repeated violations in key care areas suggest systemic challenges that families should carefully consider.

Dec 11, 2025Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0252Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide at least two remote exits on each floor or fire section of the building.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0800Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 4, 2025Complaint
3
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Mar 26, 2025Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Mar 21, 2024Routine
11
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0646Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 11, 2022Routine
14
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0227Potential for harm · WidespreadCorrected

Egress Deficiencies

Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Marion Pointe

Organization Type

for profit

Chain Affiliation

Chain Name

Jag Healthcare

Chain Size

9 facilities nationwide

Chain avg rating: 3.7/5 · Rank 4 of 9

Ownership & Management

Owners

Griffiths, James

Owner

Griffiths, James

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Griffiths, JamesOfficer / DirectorJag Healthcare INCManagerMarion Pointe Re LLCManagerGriffiths, JamesManagerMcadow, AmandaManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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