Harding Pointe
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 8 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (1/5 stars)
- Above-median deficiencies (10 vs median 8.0)
Below average in OH · Critically understaffed (RN) · Below chain average · No penalties on record
What this means for your family
Harding Pointe is a specialized behavioral health facility, so families should prioritize understanding their specific security protocols and rehabilitation philosophy. Given the conflicting reports on staff responsiveness and environmental noise, we strongly recommend visiting during both peak hours and weekends to observe the atmosphere firsthand.
Google Reviews
Google Reviews
8 reviews on Google“Harding Pointe receives highly polarized feedback, with some visitors describing a prison-like atmosphere and poor environmental conditions, while others praise the facility for its behavioral health focus and caring staff. Critical reviews highlight concerns regarding loud noise levels, restrictive access, and potential mismanagement, whereas positive reviews emphasize the facility's security and the dedication of the nursing team.”
Quality Themes
Tap a score for detailsStrengths
- Security-focused environment
- Staff who show genuine care
- Well-maintained facility
Concerns
- Restrictive, prison-like atmosphere (mentioned by 2 reviewers)
- Excessively loud music/noise (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, how does your team ensure that residents receive consistent, personalized attention throughout the day?
- 2I noticed the facility has a very secure layout; how do you balance that focus on safety with creating a warm, open, and welcoming atmosphere for residents?
- 3Some residents have mentioned that noise levels can occasionally be high; what steps are taken to manage the environment to ensure it remains peaceful for everyone?
- 4Since communication is a priority for our family, what is the best way for us to stay updated on our loved one's care and any changes in their health?
- 5I see that you have a 50-resident capacity; could you walk me through the current activity calendar and how you tailor those events to keep residents engaged and active?
- 6In the event of a medical emergency, what is your specific protocol for coordinating with local hospitals and keeping family members informed?
Personalized based on this facility's data
Key Review Excerpts
“You have to understand, Harding Pointe specializes in behavioral health rehabilitation. I have found that it has a lot of security to keep patients safe.”
“Great care and facility was very well maintained. The nurses really cared and would go above and beyond to make everyone happy and comfortable.”
“I went to visit my sister it took them 15 minutes to let me in I had to call them 3times someone finally let me in and the music was so loud I would not recommend to put a love one in their”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
10
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Harding Pointe shows recurring fire safety system deficiencies across multiple surveys, with sprinkler system maintenance cited three times (2019, 2023, 2025), though all violations have been corrected. Families have filed complaints that resulted in findings related to infection control policies and environmental safety. The facility's most frequent issues involve fire safety systems, infection control, and resident rights, with recent 2025 deficiencies spanning care planning, medication management, and physical restraint policies.
Dec 11, 2025Routine17
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nursing and Physician Services Deficiencies
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Dec 11, 2025Complaint1
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jun 13, 2025Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Mar 23, 2023Routine5
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 10, 2019Routine9
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Harding Pointe
for profit
Chain Affiliation
Jag Healthcare
9 facilities nationwide
Chain avg rating: 3.7/5 · Rank 7 of 9
Ownership & Management
Owners
Griffiths, James
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit jaghealthcare.com
Medicare data downloads
Original nursing home datasets
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