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Nursing HomeMedicaid Investigative

Harding Pointe

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

340 Oak Street, Marion, OH 4330250 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 8 Google reviews

5
4
3
2
1
Harding Pointe Nursing Home in Marion, OH — Street View
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2/ 10
low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (10 vs median 8.0)

Below average in OH · Critically understaffed (RN) · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

Harding Pointe is a specialized behavioral health facility, so families should prioritize understanding their specific security protocols and rehabilitation philosophy. Given the conflicting reports on staff responsiveness and environmental noise, we strongly recommend visiting during both peak hours and weekends to observe the atmosphere firsthand.

Google Reviews

Google Reviews

8 reviews on Google
Harding Pointe receives highly polarized feedback, with some visitors describing a prison-like atmosphere and poor environmental conditions, while others praise the facility for its behavioral health focus and caring staff. Critical reviews highlight concerns regarding loud noise levels, restrictive access, and potential mismanagement, whereas positive reviews emphasize the facility's security and the dedication of the nursing team.

Quality Themes

Tap a score for details
FoodN/AStaff5.0Clean5.0Activities1.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Security-focused environment
  • Staff who show genuine care
  • Well-maintained facility

Concerns

  • Restrictive, prison-like atmosphere (mentioned by 2 reviewers)
  • Excessively loud music/noise (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02016(2)1.02019(4)2.52022(4)1.02023(2)5.02024(2)5.02025(2)

Distribution · 16 analyzed

5
6
4
2
3
0
2
0
1
8

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the current staffing levels, how does your team ensure that residents receive consistent, personalized attention throughout the day?
  • 2I noticed the facility has a very secure layout; how do you balance that focus on safety with creating a warm, open, and welcoming atmosphere for residents?
  • 3Some residents have mentioned that noise levels can occasionally be high; what steps are taken to manage the environment to ensure it remains peaceful for everyone?
  • 4Since communication is a priority for our family, what is the best way for us to stay updated on our loved one's care and any changes in their health?
  • 5I see that you have a 50-resident capacity; could you walk me through the current activity calendar and how you tailor those events to keep residents engaged and active?
  • 6In the event of a medical emergency, what is your specific protocol for coordinating with local hospitals and keeping family members informed?

Personalized based on this facility's data


Key Review Excerpts

You have to understand, Harding Pointe specializes in behavioral health rehabilitation. I have found that it has a lot of security to keep patients safe.

Family member of two residents · 2022★★★★

Great care and facility was very well maintained. The nurses really cared and would go above and beyond to make everyone happy and comfortable.

Visitor/Family · 2024★★★★★

I went to visit my sister it took them 15 minutes to let me in I had to call them 3times someone finally let me in and the music was so loud I would not recommend to put a love one in their

Sibling of resident · 2019☆☆☆☆
Source: 8 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.26hrs
34%
Registered nurses for medical care
Total Nursing
3.14hrs
77%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility97.2%
Worse than Avg
Here
97.2%
US
12.1%
OH
28.2%
Marion
22.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility33.3%
Worse than Avg
Here
33.3%
US
15.5%
OH
9.4%
Marion
11.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.1%
Better than Avg
Here
13.1%
US
19.5%
OH
25.4%
Marion
21.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.4%
Better than Avg
Here
11.4%
US
19.4%
OH
21.6%
Marion
19.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
OH
94.5%
Marion
92.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
OH
92.6%
Marion
92.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
Above state avg (10.1)
2 complaint-triggered

Harding Pointe shows recurring fire safety system deficiencies across multiple surveys, with sprinkler system maintenance cited three times (2019, 2023, 2025), though all violations have been corrected. Families have filed complaints that resulted in findings related to infection control policies and environmental safety. The facility's most frequent issues involve fire safety systems, infection control, and resident rights, with recent 2025 deficiencies spanning care planning, medication management, and physical restraint policies.

Dec 11, 2025Routine
17
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0916Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0711Minimal · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Dec 11, 2025Complaint
1
0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Jun 13, 2025Complaint
1
0921Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Mar 23, 2023Routine
5
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Oct 10, 2019Routine
9
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Harding Pointe

Organization Type

for profit

Chain Affiliation

Chain Name

Jag Healthcare

Chain Size

9 facilities nationwide

Chain avg rating: 3.7/5 · Rank 7 of 9

Ownership & Management

Owners

Griffiths, James

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Harding Pointe Re, LLC5% or Greater Mortgage InterestGriffiths, JamesOfficer / DirectorPiacentini, MarkOfficer / DirectorGriffiths, JamesOfficer / DirectorWaite, DixieOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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