Marion and Bernard L Samson Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 29 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (13 vs median 6.0)
- High staff turnover (54%)
Bottom 25% in FL · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record
What this means for your family
This facility is highly regarded for its cleanliness and compassionate care, making it a strong candidate for many families. However, given the serious historical report regarding medication management, we recommend asking specifically about their current protocols for medication administration and oversight to ensure your loved one's safety.
Google Reviews
Google Reviews
29 reviews analyzed“Marion and Bernard L. Samson Nursing Center (often referred to as Menorah Manor) receives high praise for its cleanliness, compassionate staff, and overall quality of care. While the vast majority of reviews are glowing, families should be aware of a serious historical concern regarding medication management and occasional reports of unprofessional interactions with administrative staff.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and well-maintained facility
- Compassionate and attentive nursing staff
- Strong, resident-focused organizational culture
- High-quality rehabilitation services
Concerns
- Serious concerns regarding medication administration and patient safety
- Reports of rude or unhelpful administrative/front desk staff
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's strong focus on rehabilitation, how do you integrate those therapy services into the daily routine for residents who aren't in active recovery?
- 2I noticed the staffing rating is quite high; could you explain how that consistent presence impacts the day-to-day care and attention residents receive?
- 3With 13 recent state violations, could you walk me through the specific steps the leadership team has taken to address those concerns and improve overall compliance?
- 4I understand that medication management is a critical priority; what specific protocols or double-check systems do you have in place to ensure accuracy and patient safety?
- 5I’ve heard wonderful things about the cleanliness and culture here, but I’ve also heard some mixed feedback regarding administrative communication; how do you ensure families feel supported and heard when they have questions?
- 6How does the facility handle urgent medical needs or medication adjustments during evening or weekend hours when administrative staff may be less available?
Personalized based on this facility's data
Key Review Excerpts
“My sister has the privilege of calling this home, and her family and I are VERY GRATEFUL! The staff is AMAZING. M.S. is a very hard disease and these kind and caring people help make her life so much better!!!”
“Menorah Manor is the cleanest and most well kept facility I have been in and their activity department is simply FANTASTIC!!”
“My family will be forever grateful for the kind and dignified care provided my mother by the caretakers and staff during that most difficult of times in life.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing complaints about respiratory care, resident rights, and daily care assistance, resulting in four complaint-triggered deficiencies across surveys. The facility has recurring issues with quality of care, medication management, and fire safety systems that appear multiple times between 2020-2024. While all violations have reported correction dates, the persistence of problems across different survey periods and the fact that families have repeatedly raised concerns about basic care quality suggest ongoing challenges that warrant careful evaluation during any visit.
Mar 21, 2024Routine12
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Mar 21, 2024Complaint3
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Jul 7, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Dec 16, 2021Routine3
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 9, 2020Routine6
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Marion and Bernard L Samson Nursing Center
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit menorahlife.org
Medicare data downloads
Original nursing home datasets
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