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Nursing HomeMedicaid Investigative

Eagle Lake Nursing and Rehab Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1100 66th St N, Crossroads Area · Saint Petersburg, FL 3371059 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 47 Google reviews

5
4
3
2
1
Eagle Lake Nursing and Rehab Care Center Nursing Home in Saint Petersburg, FL — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (15 vs median 6.0)

Bottom 25% in FL · Best in BLUE RIDGE HEALTHCARE chain · $312,600 in fines

Source: Medicare data

What this means for your family

While some families report positive experiences with staff, the recurring reports of poor cleanliness and communication issues are significant red flags. We strongly recommend conducting an unannounced visit to inspect the facility's hygiene and attempting to contact the administration by phone before making a decision.

Google Reviews

Google Reviews

47 reviews on Google
Eagle Lake Nursing and Rehab Care Center receives highly polarized feedback, with some families praising the staff's kindness and the facility's atmosphere, while others report severe concerns regarding cleanliness, infection control, and communication. Multiple reviewers have raised alarms about unprofessional behavior, difficulty reaching staff by phone, and inadequate medical care for residents with complex needs. Prospective families should be aware of the significant discrepancy between positive experiences and reports of neglect.

Quality Themes

Tap a score for details
Food5.0Staff3.0Clean2.0Activities6.0Meds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Welcoming and friendly staff members
  • Helpful admissions coordination
  • Personalized care for some long-term residents
  • Supportive environment for new residents

Concerns

  • Difficulty reaching staff via telephone (mentioned by 5 reviewers)
  • Facility cleanliness and hygiene issues (mentioned by 6 reviewers)
  • Unprofessional or rude staff behavior (mentioned by 6 reviewers)
  • Inadequate medical care or medication management (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(1)'19(1)'21(10)'23(4)'25(4)'26(2)

Distribution · 53 analyzed

5
23
4
1
3
1
2
3
1
25

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the recent feedback regarding communication, what is the best way for family members to reach staff or nursing leadership if we have urgent questions?
  • 2I noticed some concerns regarding facility hygiene; could you walk me through your daily cleaning schedule and how you ensure high standards of cleanliness in resident rooms?
  • 3With the current staffing ratings, how do you ensure that residents receive consistent, personalized attention throughout the day and night?
  • 4Could you explain your current process for medication management and how you ensure accuracy and timely administration for your residents?
  • 5I see that you have responded to some online feedback; how does the leadership team use family input to improve the quality of care and staff interactions?
  • 6What specific activities or social programs are currently in place to help residents feel engaged and supported within the community?

Personalized based on this facility's data


Key Review Excerpts

Dead cockroaches on floor. Staff terrible not clean . Unsafe for patient care.daughter brought there. Nurses don't wear gloves when redressing picc lines.

Family member of resident · 2024☆☆☆☆

The staff always made sure that my brother had his favorite magazines and deeply cared about his interests and our family wishes. This level of care is rare to see.

Family member of resident · 2021★★★★★

My mother is a resident at Eagle lake nursing home I live out of state. I went to visit my mother unannounced the place was clean and my mother is well taken care of.

Family member of resident · 2024★★★★★
Source: 47 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.35hrs
47%
Registered nurses for medical care
Total Nursing
4.24hrs
OK
All nurses + aides combined

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
1/ 5
Better Than Avg

2

measures

Worse Than Avg

13

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility47.7%
Worse than Avg
Here
47.7%
US
19.5%
FL
15.0%
Pinellas
18.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility75.7%
Worse than Avg
Here
75.7%
US
93.4%
FL
98.1%
Pinellas
97.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility29.1%
Worse than Avg
Here
29.1%
US
14.4%
FL
9.1%
Pinellas
9.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility81.0%
Worse than Avg
Here
81.0%
US
95.5%
FL
99.2%
Pinellas
98.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility19.2%
Worse than Avg
Here
19.2%
US
15.3%
FL
10.6%
Pinellas
10.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility11.6%
Mixed vs Avgs
Here
11.6%
US
19.4%
FL
11.5%
Pinellas
11.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility19.2%
Worse than Avg
Here
19.2%
US
79.7%
FL
94.7%
Pinellas
94.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
81.8%
FL
94.8%
Pinellas
93.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.9%
Worse than Avg
Here
2.9%
US
1.6%
FL
1.5%
Pinellas
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
2penalties
Well above state avg (7.3)
18 complaint-triggered
$312,600 in fines

Eagle Lake Nursing and Rehab Care Center has 68 federal deficiencies across 6 surveys with concerning complaint patterns—families have filed reports triggering 18 deficiencies. Persistent issues span medication management, care planning, and resident rights including improper discharges. While the facility has corrected cited problems, repeated violations in the same areas suggest ongoing challenges with quality oversight and pharmaceutical services.

Sep 18, 2024Complaint
3
0622Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0626Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Aug 29, 2024Routine
21
0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0916Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0921Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Aug 29, 2024Complaint
4
0867Actual harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Nov 2, 2023Complaint
7
0660Immediate jeopardy · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Plan the resident's discharge to meet the resident's goals and needs.

0745Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 7, 2023Complaint
4
0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Sep 8, 2022Routine
8
0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0200Potential for harm · IsolatedCorrected

Egress Deficiencies

Meet other general requirements.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Federal Penalties

Fine

Aug 29, 2024

$152,887

Fine

Nov 2, 2023

$159,713

Ownership & Operations

Who Operates This Facility

Owner / Operator

Eagle Lake Nursing and Rehab Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Blue Ridge Healthcare

Chain Size

3 facilities nationwide

Chain avg rating: 1.0/5 · Rank 2 of 2 (Worst) (Best)

Ownership & Management

Owners

Eagle Lake Nursing and Rehab Holding LLC

Owner · Organization

100%

Najman, Eden

Owner (parent company)

Najman, Paz

Owner (parent company)

Key personnel

Najman, EdenOfficer / DirectorBush, SherryManagerBush, SherryAdp of the SnfSaba, FadiAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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