Maplecrest Nursing and Hta
Strong Medicare quality ratings; families often praise warm, family-oriented environment. Still worth an in-person visit.
based on 15 Google reviews

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What this means for your family
Maplecrest is highly regarded for its community atmosphere and rehab support, but recent feedback suggests a decline in consistency regarding cleanliness and staff coordination. When touring, we recommend observing the facility during off-peak hours and asking specific questions about how the facility manages complex medical transitions and discharge safety.
Google Reviews
Google Reviews
15 reviews on Google“Maplecrest Nursing and HTA receives high praise for its family-oriented atmosphere and compassionate staff, particularly from families of long-term residents. However, recent feedback highlights concerns regarding inconsistent communication, cleanliness, and the handling of complex behavioral or medical needs. Families should be aware of the disparity between the highly positive general reviews and specific reports of lapses in professional coordination during discharge.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented environment
- Compassionate and attentive nursing staff
- Active community engagement and events
- Strong reputation for rehab support
Concerns
- Inconsistent staff communication and coordination (mentioned by 2 reviewers)
- Concerns regarding cleanliness and hygiene standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the focus on community engagement, what are some of the most popular activities or events residents are currently participating in?
- 2How does your team ensure consistent communication with families regarding updates on a resident's daily status or care plan?
- 3Could you walk me through your current process for medication management to ensure accuracy and safety for residents?
- 4With a capacity of 55 residents, how do you maintain your standards for cleanliness and room hygiene throughout the facility?
- 5What protocols are in place to ensure seamless coordination between nursing staff and other departments when a resident's care needs change?
- 6How do you handle medical emergencies or urgent health changes during evening and weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“From the day I first contacted the kind admission coordinator Tiffany to the final day of discharge, every staff member always answered any question I had with patience and professionalis”
“I had my father in rehab at this facility, not a fan! It didn’t seem like staff was on the same page, not the cleanest and SOME were rude!”
“My mother was confused due to many health issues and multiple hospitalizations. She also speaks up for herself and that is frowned upon... Their psychiatrist Dr Price juiced my mother up so much on DEPAKOTE AND ATIVAN that she could hardly ta”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Maplecrest has recurring issues across multiple areas, with families filing complaints about pressure ulcer care and resident protection from abuse and neglect. The facility consistently struggles with fire safety systems, resident room size requirements, and pressure wound management spanning all surveys from 2019-2025. While most deficiencies show correction dates, the pattern of repeated violations in critical safety areas suggests ongoing operational challenges.
Apr 14, 2025Routine16
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Jun 7, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Feb 13, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 8, 2022Routine12
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Aug 29, 2019Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Construction Deficiencies
Use approved construction type or materials.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Ownership & Operations
Who Operates This Facility
Maplecrest Nursing and Hta
for profit
Ownership & Management
Owners
Maplecrest Holding Co INC
Owner · Organization
Daprile, Christopher
Owner (parent company)
Daprile, Lisa
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit maplecrestnursing.com
Medicare data downloads
Original nursing home datasets
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