Public Google reviewers rate this highly and often mention warm, attentive, and professional nursing staff. Schedule a visit to confirm the fit.
based on 64 Google reviews
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Public Google reviewers rate Maple Lake Assisted Living & Memory Care highly. Reviewers highlight: warm, attentive, and professional nursing staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Maple Lake Assisted Living & Memory Care receives overwhelming praise for its clean, welcoming environment and compassionate, family-like staff. While the vast majority of reviews are highly positive, a recent critical review highlights serious concerns regarding high costs, staff turnover, and communication issues. Families should weigh the long-standing reputation for quality care against these more recent, specific allegations of operational instability.
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Distribution · 68 analyzed
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Key Review Excerpts
“We have had my Mom in Maple Lake for over a year now and we couldn't be happier with the care and facilities.. The staff is AMAZING! Administration is always accessible.”
“My mother stayed here after surgery for about 3 weeks. She had a lovely, clean, and comfortable room. I have visited other long term patients and have always seen a very clean facility, sufficient staffing, and safe conditions.”
“The staff of Maple Lake has been very gracious and very particular when taking care of my aunt, they have shown patience, empathy and a willing to go above and beyond to make sure her needs was taken care of.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified several concerns regarding food safety, cleanliness, and medication administration accuracy. While the facility has taken steps to correct medication documentation errors, ongoing issues with food labeling, storage of hazardous materials, and improper use of resident bathrooms for storage have been noted.
Hazardous and toxic chemicals were found in an unlocked lower cabinet.
Garbage or rubbish containers in the common area, laundry areas, and memory care unit lacked tight-fitting lids.
A large, opened bag of rice in the kitchen dry storage area was not protected from potential contamination.
Housekeeping items (broom and dustpan) were stored in the dry food storage area instead of the janitor's closet.
Meal census and food records for September 2025 to December 2025 were incomplete and/or missing entries.
Multiple food items in the dining room refrigerator, memory care kitchenette, and main kitchen were unlabeled with appropriate open dates.
Dishwasher sanitization logs contained incomplete or blank entries regarding sanitization temperatures.
No single service towels were available for handwashing in the memory care kitchenette.
Clean linen closet in the assisted living laundry area contained miscellaneous boxes and a clothing hamper, risking cross-contamination.
A resident's prescribed eye drops, iron pills, and melatonin were not administered as prescribed, and staff incorrectly documented administration on the MAR.
One employee's TB screening was not completed within 10 days of hire and before occupational exposure.
Resident bathrooms were being used for storage, including basketball stands, laundry racks, a mattress, bed frame, headboard, and a Hoyer lift.
The quality review program failed to identify effective means to correct deficient practices in most incident reports reviewed.
677 Hazen Opco LLC
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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