Bronson Commons
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 34 Google reviews
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What this means for your family
Bronson Commons is frequently praised for its physical therapy and rehab outcomes, making it a viable option for short-term recovery. However, families of patients with dementia should exercise extreme caution, as multiple reviewers reported a lack of empathy and specialized care for these individuals. We strongly recommend visiting frequently and monitoring the quality of care closely, especially regarding communication with social workers.
Google Reviews
Google Reviews
34 reviews on Google“Bronson Commons receives polarized feedback, with many praising the facility's cleanliness, physical therapy, and nursing staff for short-term rehab. However, significant concerns exist regarding the care of patients with dementia, inconsistent communication from social workers, and reports of rude or dismissive behavior from specific staff members. Families should be aware that while the building is well-maintained, the quality of care can vary greatly depending on the specific wing and staff on duty.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Compassionate and attentive nursing staff (in many cases)
- Responsive medical staff for rehab patients
Concerns
- Rude or dismissive staff behavior (mentioned by 6 reviewers)
- Poor care or lack of empathy for dementia patients (mentioned by 3 reviewers)
- Lack of communication or responsiveness from social workers (mentioned by 3 reviewers)
- Slow response times to call lights or basic needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the focus on physical and occupational therapy here, how do you ensure that same level of attentive care is consistently applied to residents who require long-term memory support?
- 2I noticed the staffing rating is very high; could you explain how that translates into your response times for call lights and daily assistance requests?
- 3How does your leadership team foster a culture of empathy and communication among the staff to ensure every resident feels heard and respected?
- 4What is your process for keeping families updated on their loved one's care plan, especially when there are changes in health or daily needs?
- 5Since the facility is well-regarded for its rehabilitation services, how do you integrate those medical resources into the daily life and activity schedule for long-term residents?
- 6How do you handle communication with families if there is a concern regarding a staff interaction or a specific aspect of a resident's care?
Personalized based on this facility's data
Key Review Excerpts
“The CNAs are helpful, the Nurses sharp, OT & PT have really made a difference in preparing me for home and activities staff fun and upbeat.”
“If you have an elderly family member who has any signs of diminished mental issues/any stage of dementia - DO NOT TAKE THEM THERE. They are totally unable to deal with or show any empathy for that patient.”
“The doctors actually listened to us and didn't change his meds like the doctors at other nursing homes did which made him very sick each time.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bronson Commons has accumulated 24 deficiencies across three surveys, including two complaint-triggered issues where families filed reports about accident hazards and infection control. The most recurring problems involve resident rights violations, care planning and assessment issues, and infection prevention. While all deficiencies show correction dates, the pattern of repeated issues across multiple surveys in core care areas suggests ongoing operational challenges that warrant careful evaluation during your visit.
Mar 12, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Jun 12, 2025Routine10
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Jun 12, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 16, 2024Routine7
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Apr 19, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Payment Denial
Jun 12, 2025
21-day denial
Ownership & Operations
Who Operates This Facility
Bronson Commons
nonprofit
Ownership & Management
Owners
Bronson Health Care Group INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit bronsonhealth.com
Medicare data downloads
Original nursing home datasets
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