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Nursing HomeMedicaid

Manzanita Healthcare Center

Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.

5318 Manzanita Avenue, Carmichael, CA 9560899 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 84 Google reviews

5
4
3
2
1

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What this means for your family

This facility is an excellent choice for rehabilitation, specifically due to their highly praised PT and OT departments. However, families should be prepared to advocate for themselves regarding management communication and monitor the noise levels in the evenings, as these have been recurring points of frustration.

Google Reviews

Google Reviews

84 reviews on Google
Manzanita Healthcare Center is highly regarded for its exceptional rehabilitation and occupational therapy teams, which many families credit with successful patient recoveries. While many reviewers praise the cleanliness and the kindness of specific nursing staff, there are significant, polarized reports regarding the professionalism of the management and the noise levels during evening hours.

Quality Themes

Tap a score for details
Food7.0Staff8.0Clean7.0Activities8.0MedsN/AMemoryN/AComms4.0ValueN/A

Strengths

  • Exceptional physical and occupational therapy teams
  • Clean and well-maintained facility
  • Compassionate and attentive nursing staff
  • Welcoming and friendly front desk/reception

Concerns

  • Management and Director of Nursing professionalism (mentioned by 3 reviewers)
  • High noise levels in the evenings (mentioned by 2 reviewers)
  • Unpleasant odors in certain areas (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.82024(45)3.82025(22)3.52026(4)

Distribution · 71 analyzed

5
55
4
7
3
1
2
0
1
8
13 reviews posted between Oct 9, 2024Oct 12, 2024 · 13 were 5-star
12 reviews posted between Oct 22, 2024Oct 24, 2024 · 12 were 5-star
10 reviews posted between Jan 8, 2024Jan 12, 2024 · 9 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents to maintain mobility?
  • 2Since we want to ensure a peaceful environment, what steps are taken in the evenings to manage noise levels in the resident hallways?
  • 3How does the nursing leadership ensure consistent communication with families regarding changes in a resident's care plan?
  • 4What is your process for addressing and resolving any maintenance or cleanliness concerns to keep the facility smelling fresh and well-maintained?
  • 5Could you walk us through the protocol for handling medical emergencies or urgent care needs during the overnight hours?
  • 6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The healthcare team at Manzanita is attentive, knowledgeable, and truly dedicated to the well-being of the residents. The facility is clean and well-maintained, and they offer a variety of programs and activities that enhance the quality of life for those they serve.

Long-term resident's family · 2024★★★★★

I am so lucky to have staff that was concerned about my well being. I send thanks to Mercedes, Marcelo and Anila. I especially have to send many thanks and gratitude to Roxanne the Ocupationa Therapist who spent the necessary time needed to get me where I could survive in a different environment.

Rehab patient · 2025★★★★

The food tastes great, Cari is the best CNA I had. She made me feel comfortable and never got annoyed with answering my call lights. Her infectious personality made my stay quite pleasant.

Rehab patient · 2026★★★★
Source: 84 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.78hrs
OK
Registered nurses for medical care
Total Nursing
4.84hrs
OK
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
14.4%
CA
10.4%
Sacramento
6.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
19.5%
CA
13.7%
Sacramento
8.3%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Sacramento
5.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.9%
Better than Avg
Here
8.9%
US
19.4%
CA
10.7%
Sacramento
9.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
15.3%
CA
10.5%
Sacramento
9.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Sacramento
99.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
CA
93.2%
Sacramento
96.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Sacramento
98.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
CA
1.5%
Sacramento
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
Near state avg (15.4)
11 complaint-triggered
$7,443 in fines

This facility shows a concerning pattern with 11 complaint-triggered deficiencies where families filed reports about safety issues, medication management problems, and inadequate abuse protection. The most recurring problems involve medication management, accident prevention and safety hazards, and food service quality. While all individual deficiencies show correction dates, the persistence of similar issues across multiple surveys from 2021 through 2025 suggests ongoing systemic challenges that families should carefully consider before placement.

Nov 13, 2025Complaint
1
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Aug 12, 2025Complaint
1
0925Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Apr 14, 2025Complaint
2
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 6, 2025Routine
17
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0813Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Dec 19, 2024Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Jul 1, 2024Complaint
2
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Manzanita Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Cypress Healthcare Group

Chain Size

13 facilities nationwide

Chain avg rating: 3.5/5 · Rank 11 of 13 (Worst)

Ownership & Management

Key personnel

Jackson, MatthewOfficer / DirectorJackson, RobertOfficer / DirectorSanofsky, JackOfficer / DirectorSanofsky, JackManager
Source: Medicare provider data

Contact

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References & Resources

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