Sacramento Post-Acute
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 225 Google reviews
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What this means for your family
This facility's physical and occupational therapy teams are standout assets that can significantly aid in post-surgical or stroke recovery. However, families should maintain an active role in monitoring medication administration and communication, as some reviewers have noted lapses in coordination and oversight.
Google Reviews
Google Reviews
225 reviews on Google“Families considering Sacramento Post-Acute will find a facility highly praised for its exceptional physical and occupational therapy teams, which many reviewers credit with significant recovery progress. While many patients enjoy a clean and friendly environment, some families have reported serious concerns regarding communication with caseworkers and occasional issues with medical oversight. The facility is a strong choice for rehabilitation, but proactive family advocacy is recommended to ensure all medication and care needs are being met.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Compassionate and professional nursing staff
- Clean and well-maintained environment
- Positive and motivating atmosphere
Concerns
- Communication gaps with caseworkers and coordinators (mentioned by 2 reviewers)
- Slow response times to call lights/assistance (mentioned by 3 reviewers)
- Inconsistent food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 209 analyzed
How They Respond to Reviews
The owner primarily uses personalized responses that mirror the specific details mentioned in the reviews, such as naming specific staff members or medical milestones. However, they also rely on several recurring templates for standard positive feedback.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those services are integrated into a resident's daily routine?
- 2How does the nursing team manage medication administration to ensure everything is accurate and timely for each resident?
- 3What steps does the facility take to ensure that call lights are answered promptly and that residents receive timely assistance with their needs?
- 4Could you explain the process for communicating important updates or changes in care between the nursing staff and family members or caseworkers?
- 5How would you describe the atmosphere during meal times, and are there any plans to ensure consistent food quality for all residents?
- 6In the event of a medical emergency after hours, what is the protocol for ensuring a resident receives immediate and appropriate care?
Personalized based on this facility's data
Key Review Excerpts
“Morgan and Adriana have been working with my sister doing physical therapy and they are amazing. She went from bedridden to sitting up and in a wheelchair chair in a matter of days!”
“The staff and medical team are very hospitable and make my visits with my cousin enjoyable. Your team cares about even the small things like a grilled cheese sandwich for my cousin.”
“I've been through 5 facilities so far and Sac Post Acute is the best one. Majority of staff are upbeat, laughing, and don't appear to be annoyed by constant diaper changes, requests, assisting.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sacramento Post-Acute has a concerning pattern of 58 deficiencies over 10 surveys, with 11 triggered by family complaints about serious issues including abuse reporting failures and safety hazards. The facility repeatedly struggles with care planning, fire safety systems, and medication management. While all deficiencies show correction dates, the high volume of complaints and recurring safety violations suggest ongoing operational challenges families should carefully consider.
Feb 20, 2026Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jan 30, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 18, 2024Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jul 9, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jun 12, 2024Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Apr 18, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ownership & Operations
Who Operates This Facility
Sacramento Post-Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 25 of 260 (Best)
Ownership & Management
Owners
Hudson River Opco LLC
Owner · Organization
Bay Bridge Capital Partners, LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
225 reviews from families & visitors
Official Website
Visit sacpostacute.com
Medicare data downloads
Original nursing home datasets
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