Strong Medicare quality ratings; public reviewers often praise exceptional physical and occupational therapy teams. Still worth an in-person visit.
based on 154 Google reviews

Email American River Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
American River Center has a strong overall Medicare rating. Public reviewers frequently mention: exceptional physical and occupational therapy teams and compassionate and attentive nursing and cna staff. Review the component ratings and current source records before deciding.
American River Center is highly regarded for its exceptional physical therapy and rehabilitation programs, with many patients reporting significant recovery progress after strokes or surgeries. While the nursing and CNA staff receive frequent praise for their compassion, some families have reported serious concerns regarding communication lapses, staff rudeness at the front desk, and occasional issues with medication timing.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 158 analyzed
The owner provides highly personalized and empathetic responses to detailed reviews, often naming specific staff members and acknowledging the patient's medical journey. However, for shorter or simpler reviews, the responses shift toward generic, templated gratitude.
Personalized based on this facility's data
Key Review Excerpts
“The facilities are top-notch at every level; very clean, safe, and comfortable. I found all the staff to be caring, kind and attentive.”
“The physical therapy is the best I have ever had. Brittney is exceptional and she truly hears what I need.”
“I was a patient here for over 40 days after a hip operation. I've been to multiple SNFs and this has been the most wonderful experience by far.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
American River Center has a concerning pattern of recurring deficiencies across care planning, nutrition services, and infection control, with families filing eight complaints about issues including abuse reporting failures and resident rights violations. While all deficiencies show correction dates, problems persist across multiple surveys, including repeated food safety violations and ongoing electrical system issues that recurred three years apart, suggesting potential systemic challenges with maintaining compliance standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
American River Center
for profit
Genesis Healthcare
184 facilities nationwide
Chain avg rating: 2.4/5 · Rank 1 of 188 (Highest rating)
Owners
Bq Operations Holdings LLC
Owner · Organization
Bold Quail Holdings LLC
Owner (parent company) · Organization
Newgen LLC
Owner (parent company) · Organization
Robin, Aaron
Owner (parent company)
Tress, Avrohom
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
154 reviews from families & visitors
Official Website
Visit americanrivercc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Aegis Assisted Living of Carmichael
< 1 miAssisted Living · Carmichael, CA
Eskaton Village
< 1 miContinuing Care · Carmichael, CA
Eskaton Village Care Center
< 1 miNursing Home · Carmichael, CA
Whitney Oaks Care Center
< 1 miNursing Home · Carmichael, CA
Walnut House
< 1 miAssisted Living · Carmichael, CA
Oakmont of Carmichael
1.0 miAssisted Living · Carmichael, CA