Maluhia
Strong Medicare quality ratings; families often praise warm, compassionate, and patient nursing staff. Still worth an in-person visit.
based on 56 Google reviews

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What this means for your family
Maluhia is widely praised for its compassionate staff and clean environment, making it a strong choice for long-term or day care. While the care is excellent, families should request a detailed checklist of required paperwork and personal item labeling protocols during the admissions process to ensure a smooth transition.
Google Reviews
Google Reviews
56 reviews on Google“Maluhia is highly regarded by families for its compassionate, patient, and attentive staff who consistently treat residents with dignity. Visitors frequently praise the facility's cleanliness, efficient check-in procedures, and the welcoming environment provided for both residents and their families.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and patient nursing staff
- Clean and well-maintained facility
- Efficient and organized visitor check-in process
- Strong communication and support during transitions
Concerns
- Occasional lapses in patient comfort (e.g., resident found uncovered/cold) (mentioned by 2 reviewers)
- Lack of clear pre-admission instructions regarding paperwork and personal effects (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given your 5-star CMS rating, what specific practices does your nursing team prioritize to maintain such a high level of compassionate, patient-centered care?
- 2To help us prepare for a smooth transition, could you walk us through the pre-admission process and provide a checklist of necessary paperwork and personal items to bring?
- 3We want to ensure our loved one stays comfortable at all times; what protocols do you have in place to monitor resident comfort, such as temperature and bedding, throughout the day and night?
- 4With 158 residents, how do you balance the facility's size with personalized attention to ensure each resident feels seen and supported?
- 5Could you share some examples of the daily activities or social programs available that help residents feel engaged and part of the Maluhia community?
- 6In the event of a medical emergency, what is your immediate response protocol, and how do you keep family members informed during such situations?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Maluhia Nursing Home has so much patience, caring in their expertise and always walking the floors. Thank You for all that you do.”
“I recently entrusted my dad's care to Maluhia care home services, and I couldn't be happier with the decision. From the moment we walked in, I felt a sense of reassurance that my dad was in good hands.”
“The residents (most importantly) are clearly loved, and their individual needs are gently and patiently tended to. Employees work together and help one another.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
17
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering recent inspections, including serious issues with abuse reporting, treatment quality, and dietary accommodations in April 2025. The facility shows recurring problems with care planning and medication management across multiple surveys from 2022-2025. While all deficiencies have correction dates, the pattern of repeated issues in essential care areas suggests ongoing operational challenges that families should carefully consider.
Jul 10, 2025Routine1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Apr 25, 2025Complaint6
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jul 3, 2024Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 27, 2023Routine10
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 22, 2022Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Federal Penalties
Fine
Apr 25, 2025
$8,278
Ownership & Operations
Who Operates This Facility
Maluhia
government
Chain Affiliation
Hawaii Health Systems Corporation
6 facilities nationwide
Chain avg rating: 4.0/5 · Rank 3 of 6 (Best)
Ownership & Management
Owners
Hawaii Health Systems Corporation
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit maluhia.hhsc.org
Medicare data downloads
Original nursing home datasets
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