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Nursing HomeMedicaid Top Rated

Maluhia

Strong Medicare quality ratings; families often praise warm, compassionate, and patient nursing staff. Still worth an in-person visit.

1027 Hala Drive, Liliha - Kapalama · Honolulu, HI 96817158 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 56 Google reviews

5
4
3
2
1
Maluhia Nursing Home in Honolulu, HI — Street View
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What this means for your family

Maluhia is widely praised for its compassionate staff and clean environment, making it a strong choice for long-term or day care. While the care is excellent, families should request a detailed checklist of required paperwork and personal item labeling protocols during the admissions process to ensure a smooth transition.

Google Reviews

Google Reviews

56 reviews on Google
Maluhia is highly regarded by families for its compassionate, patient, and attentive staff who consistently treat residents with dignity. Visitors frequently praise the facility's cleanliness, efficient check-in procedures, and the welcoming environment provided for both residents and their families.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0Activities9.0MedsN/AMemory9.0Comms8.0ValueN/A

Strengths

  • Warm, compassionate, and patient nursing staff
  • Clean and well-maintained facility
  • Efficient and organized visitor check-in process
  • Strong communication and support during transitions

Concerns

  • Occasional lapses in patient comfort (e.g., resident found uncovered/cold) (mentioned by 2 reviewers)
  • Lack of clear pre-admission instructions regarding paperwork and personal effects (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.92023(18)4.92024(40)

Distribution · 58 analyzed

5
52
4
5
3
1
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given your 5-star CMS rating, what specific practices does your nursing team prioritize to maintain such a high level of compassionate, patient-centered care?
  • 2To help us prepare for a smooth transition, could you walk us through the pre-admission process and provide a checklist of necessary paperwork and personal items to bring?
  • 3We want to ensure our loved one stays comfortable at all times; what protocols do you have in place to monitor resident comfort, such as temperature and bedding, throughout the day and night?
  • 4With 158 residents, how do you balance the facility's size with personalized attention to ensure each resident feels seen and supported?
  • 5Could you share some examples of the daily activities or social programs available that help residents feel engaged and part of the Maluhia community?
  • 6In the event of a medical emergency, what is your immediate response protocol, and how do you keep family members informed during such situations?

Personalized based on this facility's data


Key Review Excerpts

The staff at Maluhia Nursing Home has so much patience, caring in their expertise and always walking the floors. Thank You for all that you do.

Family member · 2024★★★★★

I recently entrusted my dad's care to Maluhia care home services, and I couldn't be happier with the decision. From the moment we walked in, I felt a sense of reassurance that my dad was in good hands.

Memory care family member · 2024★★★★★

The residents (most importantly) are clearly loved, and their individual needs are gently and patiently tended to. Employees work together and help one another.

Volunteer/Visitor · 2024★★★★★
Source: 56 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.65hrs
OK
Registered nurses for medical care
Total Nursing
3.96hrs
97%
All nurses + aides combined
Staff Turnover
27%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

17

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility1.5%
Better than Avg
Here
1.5%
US
19.5%
HI
8.6%
Honolulu
8.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.7%
Better than Avg
Here
6.7%
US
15.3%
HI
22.0%
Honolulu
23.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
HI
1.2%
Honolulu
0.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.9%
Better than Avg
Here
9.9%
US
19.4%
HI
17.6%
Honolulu
18.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.3%
Better than Avg
Here
8.3%
US
14.4%
HI
16.4%
Honolulu
16.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.8%
Better than Avg
Here
7.8%
US
15.4%
HI
11.3%
Honolulu
9.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
HI
84.7%
Honolulu
83.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.6%
Better than Avg
Here
89.6%
US
81.8%
HI
82.8%
Honolulu
81.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
HI
1.0%
Honolulu
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
1penalties
Well below state avg (10.4)
6 complaint-triggered
$8,278 in fines

Families have filed complaints triggering recent inspections, including serious issues with abuse reporting, treatment quality, and dietary accommodations in April 2025. The facility shows recurring problems with care planning and medication management across multiple surveys from 2022-2025. While all deficiencies have correction dates, the pattern of repeated issues in essential care areas suggests ongoing operational challenges that families should carefully consider.

Jul 10, 2025Routine
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Apr 25, 2025Complaint
6
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Jul 3, 2024Routine
8
0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 27, 2023Routine
10
0761Potential for harm · Pattern

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0661Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 22, 2022Routine
2
0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Minimal · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Federal Penalties

Fine

Apr 25, 2025

$8,278

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maluhia

Organization Type

government

Chain Affiliation

Chain Name

Hawaii Health Systems Corporation

Chain Size

6 facilities nationwide

Chain avg rating: 4.0/5 · Rank 3 of 6 (Best)

Ownership & Management

Owners

Hawaii Health Systems Corporation

Owner · Organization

100%

Key personnel

Won, TriciaW-2 Managing EmployeeAzama, GaretOfficer / DirectorChun, BradleyOfficer / DirectorSunada, JaredOfficer / DirectorTsuneishi, LaniOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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