Mainplace Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 488 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (21 vs median 13.0)
Below average in CA · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record
What this means for your family
This facility is an excellent choice for short-term rehabilitation, as their therapy team is widely considered top-tier. However, if your loved one has complex medical needs, dementia, or requires strict medication monitoring, you must perform rigorous due diligence, as multiple families have reported serious failures in medical oversight and specialized care.
Google Reviews
Google Reviews
488 reviews on Google“Families considering MainPlace Post Acute will find an exceptionally highly-regarded rehabilitation and therapy department, with numerous reviewers praising specific therapists like Melany, Leslie, and Tiffany. While the therapy and nursing staff receive consistent praise for being compassionate and professional, there are serious, critical reports of medical negligence, medication errors, and inadequate care for high-needs patients.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding physical and occupational therapy teams
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Friendly and welcoming administrative staff
Concerns
- Serious medical negligence and undiagnosed conditions (mentioned by 3 reviewers)
- Inadequate care for patients with high medical needs/dementia (mentioned by 2 reviewers)
- Poor food quality and lack of dietary management (mentioned by 2 reviewers)
- Medication management errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 148 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, frequently echoing the specific names of staff members mentioned by the reviewer. For negative reviews, the owner uses a professional, empathetic tone and provides a direct phone number to facilitate resolution.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; how do you tailor those programs to a resident's specific recovery goals?
- 2Could you walk us through your process for medication administration and how you ensure accuracy for residents with complex needs?
- 3What is the daily dining experience like, and how do you manage specific dietary requirements or nutritional needs for residents?
- 4How does the nursing team monitor for changes in a resident's medical condition, especially during overnight hours?
- 5What kind of daily activities or social engagement opportunities are available to help residents stay connected with the community?
- 6We noticed your administrative team is very welcoming; how do you ensure that communication remains consistent between the staff and our family members?
Personalized based on this facility's data
Key Review Excerpts
“The Therapists excellent , thank you thank you thank you .”
“My elderly dad has chronic conditions that we were managing at home. Unfortunately he fell at home and fractured pelvis. Was doing OK for first two weeks but due to lack of movement, changing, and inadequate medical care by Dr. S, he ended up with undiagnosed and untreated UTI which turned into sepsis.”
“The staff & the doctors were wonderful! My mom was just here for 2 months and I honestly have zero complaints!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints about this facility, triggering inspections that revealed issues with care planning, medication management, and environmental cleanliness. The facility shows ongoing problems with resident rights (particularly safe environments), quality of care, and infection control that persist across multiple surveys despite reported corrections, suggesting systemic challenges.
Apr 27, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 11, 2026Routine26
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Dec 1, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 7, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Dec 18, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 24, 2024Routine21
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Environmental Deficiencies
Provide enough space and equipment to meet each resident's needs
Federal Penalties
Fine
Mar 11, 2026
$26,135
Ownership & Operations
Who Operates This Facility
Mainplace Post Acute
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 185 of 328
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
488 reviews from families & visitors
Official Website
Visit mainplacepostacute.com
Medicare data downloads
Original nursing home datasets
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