Orange Healthcare & Wellness Centre, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 135 Google reviews

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What this means for your family
This facility is an excellent choice for patients focused on intensive physical or occupational therapy, as the rehab team is frequently praised for delivering results. However, families should closely monitor response times for call lights and verify that medication schedules are being strictly followed, as these are recurring points of concern.
Google Reviews
Google Reviews
135 reviews on Google“Families considering Orange Healthcare & Wellness Centre will find a highly praised rehabilitation and nursing team, with many reviewers highlighting exceptional progress in physical and occupational therapy. While the staff is frequently described as kind and professional, the facility faces significant criticism regarding an aging building and occasional serious concerns regarding response times for call lights and hygiene maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Kind and professional nursing staff
- Welcoming and helpful administration
- Clean and organized environment
Concerns
- Slow response times to call lights (mentioned by 3 reviewers)
- Outdated facility and building (mentioned by 3 reviewers)
- Inconsistent medication administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 141 analyzed
How They Respond to Reviews
The owner uses highly templated, repetitive language that often fails to address the specific details mentioned in the reviews. While they occasionally acknowledge specific departments or staff members, the core structure of the responses remains formulaic.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those are integrated into a resident's weekly routine?
- 2How does the nursing team manage call lights during the night shift to ensure residents aren't waiting too long for assistance?
- 3Could you walk us through your specific protocols for medication administration and how you double-check accuracy for each resident?
- 4With the recent state inspections, what specific steps is the administration taking to address the identified deficiencies and improve care?
- 5What kind of daily social activities or group outings are available to keep the residents engaged and connected with one another?
- 6In the event of a sudden medical emergency or a change in a resident's condition, what is the immediate process for contacting the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The staff here is wonderful! They are caring and kind. My sister has made so much progress since she has been here. Both the physical and occupational therapists have have been amazing!”
“After thinking we had almost lost her. This facility and their qualified care. In just 5 days from a 48 day hospital stay…life threatening. Orange Wellness and care.. have her up and will be able to go home with some more care and therapy.”
“The place is clean, and it appears the nursing staff makes sure the patients are attended to, both with nourishment and hygiene. Visitors are respected and encouraged to see relatives housed at the center.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed complaints triggering 26 deficiency citations, indicating ongoing concerns about resident care and safety. The facility repeatedly struggles with medication management, infection control, and maintaining medical records across surveys, with these issues persisting from 2021 through 2026. While all deficiencies show correction dates, the pattern of recurring problems in critical care areas suggests systemic challenges families should carefully consider.
Jan 9, 2026Routine21
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Jan 9, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 3, 2025Complaint3
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jun 27, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 27, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 9, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Orange Healthcare & Wellness Centre, LLC
for profit
Chain Affiliation
Citrus Wellness Centre
5 facilities nationwide
Ownership & Management
Owners
Citrus Wellness Centre, LLC
Owner · Organization
Br Oceangate LLC
Owner · Organization
Katz Kindred Healthcare Partnership
Owner · Organization
Kindred Realty Partnership
Owner · Organization
Majer, Sol
Owner
Weiss, Jonathan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
135 reviews from families & visitors
Official Website
Visit orangerehabilitation.com
Medicare data downloads
Original nursing home datasets
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