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Nursing HomeMedicaid

Orange Healthcare & Wellness Centre, LLC

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

920 West La Veta Street, Orange, CA 92868112 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 135 Google reviews

5
4
3
2
1
Orange Healthcare & Wellness Centre, LLC Nursing Home in Orange, CA — Street View
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What this means for your family

This facility is an excellent choice for patients focused on intensive physical or occupational therapy, as the rehab team is frequently praised for delivering results. However, families should closely monitor response times for call lights and verify that medication schedules are being strictly followed, as these are recurring points of concern.

Google Reviews

Google Reviews

135 reviews on Google
Families considering Orange Healthcare & Wellness Centre will find a highly praised rehabilitation and nursing team, with many reviewers highlighting exceptional progress in physical and occupational therapy. While the staff is frequently described as kind and professional, the facility faces significant criticism regarding an aging building and occasional serious concerns regarding response times for call lights and hygiene maintenance.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean5.0Activities7.0Meds4.0MemoryN/AComms5.0Value2.0

Strengths

  • Exceptional physical and occupational therapy
  • Kind and professional nursing staff
  • Welcoming and helpful administration
  • Clean and organized environment

Concerns

  • Slow response times to call lights (mentioned by 3 reviewers)
  • Outdated facility and building (mentioned by 3 reviewers)
  • Inconsistent medication administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'11(1)'16(2)'18(7)'20(2)'22(5)'24(19)'26(11)

Distribution · 141 analyzed

5
106
4
11
3
1
2
1
1
22

How They Respond to Reviews

0%response rate
Generic

The owner uses highly templated, repetitive language that often fails to address the specific details mentioned in the reviews. While they occasionally acknowledge specific departments or staff members, the core structure of the responses remains formulaic.

Questions for Your Tour

  • 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those are integrated into a resident's weekly routine?
  • 2How does the nursing team manage call lights during the night shift to ensure residents aren't waiting too long for assistance?
  • 3Could you walk us through your specific protocols for medication administration and how you double-check accuracy for each resident?
  • 4With the recent state inspections, what specific steps is the administration taking to address the identified deficiencies and improve care?
  • 5What kind of daily social activities or group outings are available to keep the residents engaged and connected with one another?
  • 6In the event of a sudden medical emergency or a change in a resident's condition, what is the immediate process for contacting the family and coordinating with doctors?

Personalized based on this facility's data


Key Review Excerpts

The staff here is wonderful! They are caring and kind. My sister has made so much progress since she has been here. Both the physical and occupational therapists have have been amazing!

Rehab patient's family · 2026★★★★★

After thinking we had almost lost her. This facility and their qualified care. In just 5 days from a 48 day hospital stay…life threatening. Orange Wellness and care.. have her up and will be able to go home with some more care and therapy.

Rehab patient's family · 2025★★★★★

The place is clean, and it appears the nursing staff makes sure the patients are attended to, both with nourishment and hygiene. Visitors are respected and encouraged to see relatives housed at the center.

Long-term resident's family · 2025★★★★★
Source: 135 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
19.4%
CA
10.7%
Orange
10.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
15.3%
CA
10.5%
Orange
9.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
15.4%
CA
11.6%
Orange
8.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility12.2%
Worse than Avg
Here
12.2%
US
12.1%
CA
7.0%
Orange
6.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
CA
98.6%
Orange
98.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CA
98.2%
Orange
99.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Orange
95.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.7%
Better than Avg
Here
96.7%
US
79.7%
CA
93.2%
Orange
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

21deficiencies
Above state avg (15.4)
26 complaint-triggered

Multiple families have filed complaints triggering 26 deficiency citations, indicating ongoing concerns about resident care and safety. The facility repeatedly struggles with medication management, infection control, and maintaining medical records across surveys, with these issues persisting from 2021 through 2026. While all deficiencies show correction dates, the pattern of recurring problems in critical care areas suggests systemic challenges families should carefully consider.

Jan 9, 2026Routine
21
0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0347Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0032Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

0628Minimal · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0655Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0847Minimal · PatternCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0865Minimal · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

Jan 9, 2026Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 3, 2025Complaint
3
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 27, 2025Complaint
1
0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Feb 27, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 9, 2025Complaint
1
0684Minimal · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Orange Healthcare & Wellness Centre, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Citrus Wellness Centre

Chain Size

5 facilities nationwide

Ownership & Management

Owners

Citrus Wellness Centre, LLC

Owner · Organization

72%

Br Oceangate LLC

Owner · Organization

Katz Kindred Healthcare Partnership

Owner · Organization

Kindred Realty Partnership

Owner · Organization

Majer, Sol

Owner

Weiss, Jonathan

Owner

Key personnel

Rockport Administrative Services, LLCManagerDoan, CalvinManagerHuante, BrendaManagerRechnitz, ShlomoManagerEretz La Veta Properties LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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