Magnolia Healthcare and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 81 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (8 vs median 5.0)
- High staff turnover (79%)
- High RN turnover (71%)
Bottom 25% in TN · Critically understaffed (RN) · Very high staff turnover · No penalties on record · Missing required sprinkler systems
What this means for your family
While the facility is physically modern and has a well-regarded therapy department, the recurring reports of neglect and slow response times are significant red flags. If you consider this facility, we strongly advise unannounced visits and direct observation of how staff handle basic hygiene and call-light response times.
Google Reviews
Google Reviews
81 reviews on Google“Magnolia Healthcare and Rehabilitation Center receives highly polarized feedback, with recent reviews split between praise for facility renovations and severe allegations of neglect. While some families report positive rehab experiences and attentive care, multiple others describe critical failures including unaddressed pressure wounds, poor hygiene, and significant delays in responding to basic patient needs. Prospective families should be aware of the stark contrast between the modern physical environment and the recurring reports of staffing and care quality issues.”
Quality Themes
Tap a score for detailsStrengths
- Recently renovated, modern facility
- Effective rehabilitation therapy team
- Welcoming and clean physical environment
- Supportive management team (cited by some)
Concerns
- Neglect of basic hygiene and pressure wound care (mentioned by 6 reviewers)
- Significant delays in staff response times (mentioned by 4 reviewers)
- Unprofessional or rude staff behavior (mentioned by 4 reviewers)
- Medication management errors (mentioned by 3 reviewers)
- Poor food quality and meal service (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has been recently renovated; how have these physical updates impacted the daily comfort and quality of life for residents?
- 2Given the current staffing levels, what specific protocols are in place to ensure that residents receive timely assistance when they press their call lights?
- 3Could you walk me through the current clinical oversight process for wound care and skin integrity to ensure residents receive consistent, high-quality attention?
- 4I see that the management team is very active in responding to feedback; how do you translate that responsiveness into daily improvements for resident care and communication with families?
- 5What steps are being taken to ensure accuracy and safety in the medication administration process for residents with complex health needs?
- 6Could you share how the dining experience is managed to ensure that meals are both nutritious and served in a way that residents truly enjoy?
Personalized based on this facility's data
Key Review Excerpts
“In the month he was there, he developed bed sores on his bottom and pressure wounds on his feet. He was never turned periodically to prevent this from happening. He sat in a soiled diaper for hours on end.”
“The therapists are fantastic. The nursing staff are unqualified. They lie when confronted.”
“Facility has been updated and looks modern- no odors, it looked like they had a bunch of staff there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 41 deficiencies across three surveys spanning 2018-2022, all corrected by the provider. The most recurring issues involve fire safety systems (sprinkler maintenance, smoke doors, emergency lighting), medication management (labeling, error rates), and care planning (assessments, treatment plans). While fire safety problems persist across all three surveys, no complaints were filed and all violations were addressed, suggesting ongoing compliance efforts.
Apr 1, 2026Routine15
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 15, 2022Routine12
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Aug 1, 2019Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Magnolia Healthcare and Rehabilitation Center
for profit
Ownership & Management
Owners
Columbia Tn Holdings LLC
Owner · Organization
Gold River Holdings, LLC
Owner · Organization
Scherm Estate LLC
Owner (parent company) · Organization
Lefkowitz, Shimon
Owner (parent company)
Nussbaum, Mattisyahu
Owner (parent company)
Scherman, Avi
Owner (parent company)
Weinstock, Jerome
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit magnoliahcrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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