Nursing Home Top Rated

Nhc-Maury Regional Transitional Care Center

Strong Medicare quality ratings; families often praise highly effective physical therapy team. Still worth an in-person visit.

5010 Trotwood Ave, Columbia, TN 38401|112 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.4/5

based on 41 Google reviews

(931) 398-6300 Directions Website

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What this means for your family

This facility is highly regarded for its physical therapy program, which has helped many patients achieve successful recovery. However, the recurring reports of slow response times and hygiene issues are concerning; if you choose this facility, plan to visit frequently and maintain active, daily communication with the nursing staff to ensure your loved one's needs are met.

Google Reviews

41 reviews on Google

“NHC-Maury Regional Transitional Care Center receives polarized feedback, with many families praising the physical therapy department for successful rehabilitation outcomes. However, significant concerns exist regarding inconsistent nursing care, specifically regarding medication administration, hygiene, and slow response times to call lights. Families frequently emphasize the need for constant supervision and active involvement in their loved one's care.”

Quality Themes

Tap a score for details

Strengths

Highly effective physical therapy team
Clean and well-maintained facility
Professional and caring individual staff members
Strong short-term rehab outcomes

Concerns

Slow or unresponsive call light system (mentioned by 4 reviewers)
Poor hygiene and failure to assist with toileting (mentioned by 4 reviewers)
Inconsistent or missed medication administration (mentioned by 2 reviewers)
Difficulty communicating with administration/management (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 47 analyzed

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given the facility's strong reputation for physical therapy, how do you coordinate those sessions with daily nursing care to ensure my family member stays on track?
2I understand that responsiveness is key; could you walk me through how the call light system is monitored and what the typical protocol is for ensuring residents receive timely assistance?
3Since consistent medication management is a top priority for us, what specific safeguards or double-check systems do you have in place to ensure medications are administered accurately and on schedule?
4How does your team ensure that residents receive consistent support with personal hygiene and toileting throughout the day and night?
5What is the best way for family members to stay in regular contact with the management team to discuss care updates or address any concerns that may arise?
6Could you describe the daily activity schedule and how you encourage residents to participate in social or therapeutic programs?

Personalized based on this facility's data

Key Review Excerpts

“It is obvious that the therapists care about their patients. They are knowledgeable, professional, and determined. We are probably about 70% recovered.”

Rehab patient's family · 2026★★★★★

“Having a nice floor, TV, and home look doesn’t mean a lot when you have to wait more than an hour for help when you need it, laying in a soiled bed for hours after repeated requests to change the bed.”

Family member · 2024★☆☆☆☆

“The entire staff from the person cleaning the room to the doctors and nurses were great. The CNAs which did most of the work were so good with Dad and I will never forget them.”

Long-term resident's family · 2019★★★★★

Source: 41 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.59hrs

78%

Registered nurses for medical care

Total Nursing

4.29hrs

All nurses + aides combined

Staff Turnover

53%

Lower is better (< 30% = good)

RN Turnover

23%

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility13.7%

Better than Avg

Here

13.7%

19.5%

31.9%

Maury

28.7%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility4.3%

Better than Avg

Here

4.3%

15.5%

16.9%

Maury

16.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility3.4%

Better than Avg

Here

3.4%

12.1%

12.9%

Maury

11.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility86.5%

Worse than Avg

Here

86.5%

95.5%

94.5%

Maury

91.1%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility19.4%

Worse than Avg

Here

19.4%

15.3%

18.5%

Maury

11.5%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility87.1%

Worse than Avg

Here

87.1%

93.4%

89.5%

Maury

88.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility79.4%

Mixed vs Avgs

Here

79.4%

81.8%

79.4%

Maury

72.7%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility78.9%

Mixed vs Avgs

Here

78.9%

79.8%

Maury

78.1%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.2%

Better than Avg

Here

1.2%

1.6%

Maury

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies

Well below state avg (5.9)

Clean record — no deficiencies

This facility shows a pattern of corrected deficiencies across fire safety, infection control, and staff training, with all violations remedied according to federal records. The most recent 2023 survey found only fire safety issues (emergency drills and door maintenance), while earlier surveys in 2018-2019 identified problems with infection prevention programs, nurse aide competency, and specialized care services like dialysis and respiratory therapy. All deficiencies were at the lowest severity level and have documented correction dates.

Sep 15, 2023Routine2 findings

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Jun 5, 2019Routine4 findings

0728Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

0839Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ staff that are licensed, certified, or registered in accordance with state laws.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Aug 1, 2018Routine4 findings

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nhc-Maury Regional Transitional Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

National Healthcare Corporation

Chain Size

69 facilities nationwide

Chain avg rating: 3.9/5 · Rank 20 of 65 (Best)

Ownership & Management

Owners

Maury Regional Hospital

Owner · Organization

20%

Blackrock INC