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Public Google reviewers rate this highly and often mention compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 33 Google reviews
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Public Google reviewers rate Magnolia Flower Mound, LLC highly. Reviewers highlight: compassionate and attentive nursing and care staff, clean, beautiful, and welcoming physical environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Magnolia Flower Mound can expect a highly compassionate, home-like environment with a staff that builds genuine relationships with residents. While the facility is widely praised for its cleanliness, beautiful grounds, and excellent scratch-made meals, some past concerns regarding staffing consistency and transparency in pricing or visitation policies have been noted.
Quality Themes
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Concerns
Rating Trends
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Distribution · 35 analyzed
The owner provides personalized, warm responses to positive reviews, often highlighting specific staff members or care philosophies. For negative reviews, the owner uses a professional, non-defensive tone to acknowledge concerns and mention corrective actions.
Personalized based on this facility's data
Key Review Excerpts
“Director Pamela Ervin went above and beyond, helping us every step of the way and continues to help us navigate challenges as mom changes phases in her journey dealing with dementia.”
“They have an excellent cook in Mike who is a excellent scratch cook as opposed to catered.”
“Within days of arriving at The Crossings, my Mother was eating better, she had more alertness and we noticed that she was communicating more than before.”
Source: Texas Health & Human Services Commission
Key Findings
Magnolia - Flower Mound LLC has a history of regulatory violations ranging from fire safety and maintenance issues in 2020 to administrative errors regarding employee screening and resident service plans in 2023. Most significantly, the facility received an administrative penalty of $1,450.00 in March 2025 for failing to ensure residents were free from abuse, neglect, and exploitation.
Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))
Health Code (3 violations)
The facility failed to search the employee misconduct registry and nurse aide registry before hiring to determine if the individual is unemployable.
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.
Life Safety Code (11 violations)
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to provide exit signs with emergency power.
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
The facility failed to ensure a positive air circulation for effective venting of the dry food storage area.
The facility failed to ensure staff were trained in the methods for releasing the exit door device.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
Magnolia Flower Mound LLC
for profit
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Google Reviews
33 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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