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Assisted Living · Keego Harbor, MI
1699 Cass Lake Road, Keego Harbor, MI 48320
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
We don't have live openings. Ask about current availability, waiting lists, and move-in timing.
Reported capacity: 130 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviewers rate Magnolia by the Lakes highly. Reviewers highlight: beautiful, well-maintained resort-style campus, scenic lake views and pleasant grounds. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Magnolia by the Lakes is frequently praised for its beautiful, resort-like setting, scenic lake views, and engaging social activities that help residents feel at home. However, the facility faces significant criticism regarding its administrative practices, with multiple families reporting aggressive sales tactics, rigid financial policies after a resident's passing, and a perceived lack of compassion from leadership. While many residents and their families report high satisfaction with the care staff, others have raised serious concerns about responsiveness and the facility's handling of medical emergencies.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the caregivers, there are recurring complaints about the owner and administrative staff's professionalism.
Several families report defensive or rude communication from the owner when raising questions.
Reviewers consistently describe the facility as beautiful and clean.
Multiple reviewers specifically mention the food is delicious and enjoy the theme dinners.
Residents and families frequently highlight the variety of activities and social events.
Experiences are polarized, with some families finding it supportive while others report safety and staffing concerns.
While some call it reasonably priced, others describe it as being 'all about money' with unexpected extra charges.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 143 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The entertainment that was provided actually got my Mom up dancing before dinner! The food was delicious! I feel very comfortable with my mother living at Magnolia.”
“Moving your loved one with dementia into a new environment is difficult for everyone and the team at Magnolia made it a positive experience. The loving staff and careful professionals make day to day living a joy.”
“I was about to sign an agreement with them until the Owner, President and Doctor of the facility became very defensive when I stated that I had a couple questions regarding the contract. I was so taken off guard by her attitude and the way she spoke to me, I decided not to sign the agreement and left.”
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs. A direct record link is not available in this catalog.
Google Maps
Photos, directions & neighborhood info
Google Reviews
141 reviews from families & visitors
Official Website
Visit magnoliabythelakes.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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