The Bradford Senior Living
Limited public data on The Bradford Senior Living. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 34 Google reviews
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What this means for your family
The Bradford has shown a notable improvement in staff quality and resident satisfaction since the 2024 ownership transition. While recent reviews are very positive, we recommend that families ask specifically about the current ratio of permanent staff versus agency workers and request a clear plan for how the facility communicates health updates to family members.
Google Reviews
Google Reviews
34 reviews on Google“The Bradford Senior Living has seen a significant shift in sentiment since transitioning from Sunrise Senior Living in early 2024, with recent reviews highlighting a dedicated and compassionate staff. While many families now report high satisfaction with the care and environment, some concerns persist regarding historical staffing challenges and communication gaps during the transition period.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Clean and well-maintained facility
- Engaging daily activities and social opportunities
- Responsive management and administrative team
Concerns
- Understaffing and reliance on temporary agency workers (mentioned by 3 reviewers)
- Inconsistent communication regarding resident health and incidents (mentioned by 2 reviewers)
- Historical issues with cleanliness and hygiene standards (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2With a capacity of 114 residents, how do you ensure consistent care and familiarity for my loved one when utilizing supplemental staffing support?
- 3Could you walk me through your communication protocol for keeping families updated when there is a change in a resident's health or a specific incident?
- 4I see that engaging activities are a highlight here; could you share what a typical social calendar looks like for a new resident looking to get involved?
- 5To maintain the high standards of cleanliness mentioned by many families, what does your daily housekeeping and facility maintenance schedule look like?
- 6How do you ensure that the care team remains attentive and personalized, especially during shift changes or when agency staff are assisting on the floor?
Personalized based on this facility's data
Key Review Excerpts
“The kindness and warmth they showed my brother was amazing and certainly helped ease the family’s pain. These 4 caretakers continued to show love and compassion to the end.”
“From the very beginning they have done an excellent job providing the care and attention John needs. I am truly thankful for the wonderful staff and j keep both the staff and residents in my prayers.”
“Each time, my requests or concerns were immediately addressed and resolved. I truly believe that they are a great asset to the Bradford.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified several serious concerns, including failures in wound care and hygiene for a resident, outdated resident admission contracts, and improper tuberculosis screening for both residents and staff. Additionally, the facility has struggled with maintaining accurate staff work schedules and posting resident rights policies.
Sep 24, 2025Complaint
Schedules provided by the facility were not always updated to reflect staffing changes for the timeframe reviewed.
Jul 23, 2025Routine
The facility did not have their resident rights policy posted.
Resident admission contracts for Residents A, B, and C were not updated to reflect the new ownership entity; Resident D did not have a service plan in place.
TB testing for Residents B, C, D, E, and F was not completed within 12 months prior to admission.
Initial TB testing for Employees 1, 2, 3, and 4 was not completed within 10 days of hire.
Dec 19, 2024Complaint
Resident A was left in soiled briefs, and wounds were left untreated, leading to infection.
Ownership & Operations
Who Operates This Facility
Square Lake Care Operations, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit thebradfordmi.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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