Lutheran Life Villages
Strong Medicare quality ratings; families often praise compassionate end-of-life care. Still worth an in-person visit.
based on 13 Google reviews
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What this means for your family
The facility is highly regarded for its compassionate end-of-life care and professional staff. However, because most online reviews are empty star ratings, we recommend scheduling an in-person tour to observe daily operations and ask specific questions about your loved one's unique care needs.
Google Reviews
Google Reviews
13 reviews on Google“Lutheran Life Villages at Kendallville receives high praise for its compassionate end-of-life care and professional staff interactions. However, the vast majority of available reviews lack descriptive content, consisting primarily of star ratings without specific details regarding daily operations or facility amenities.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate end-of-life care
- Professional and caring staff
- Supportive environment for families
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given your 5-star rating for health inspections, what specific protocols do you have in place to maintain such high standards of care?
- 2I noticed you have a very strong reputation for compassionate end-of-life care; how do you support families through those transitions?
- 3With a 4-star staffing rating, could you walk me through how your team manages daily resident-to-staff interactions to ensure everyone gets personalized attention?
- 4Since there was a single recent state violation, could you share what steps were taken to address that situation and prevent it from recurring?
- 5What does a typical social calendar look like for residents here, and how do you encourage participation among those who might be more reserved?
- 6How do you handle medical emergencies or sudden changes in a resident's health status, especially during overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“Our father admitted to LLV Kendallville for end of life care. Although his time there was short, the care he received while he was there exceeded our expectations. The staff was so caring, compassionate, and supportive - not only to our father but to our family as well.”
“Great place to visit. Good patient care. Staff very caring and professional.”
“Wonderful service Great staff especially judy”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lutheran Life Villages has a moderate deficiency record with 9 issues across 3 surveys, all corrected by the facility. The most frequent problems involve quality of care and treatment services, appearing in multiple surveys, along with isolated issues in medication management, privacy protection, and building maintenance. All deficiencies were identified through routine inspections rather than family complaints, suggesting proactive oversight and correction.
Mar 3, 2026Routine2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 18, 2025Routine1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Feb 27, 2024Routine4
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Lutheran Life Villages
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit lutheranlifevillages.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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