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based on 45 Google reviews
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Every family's needs are unique. We encourage you to visit Luther Crest Retirement Community in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Luther Crest is highly regarded by many residents and families for its beautiful, arboretum-like campus and its compassionate, professional staff. While many praise the active lifestyle and high-quality amenities, some families have reported serious concerns regarding hygiene, neglect in rehab, and a difficult transition to digital-only service systems.
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Key Review Excerpts
“As a physician, I've served in multiple nursing facilities and have never seen the kind, compassionate nature that is not only present but expected at Luther Crest.”
“The campus, which is an accredited Arboretum, is a beautiful place for outside activities like walking, bocce, and our CROP Hunger Walk in the autumn and our Water Walk for Malawi in the spring.”
“My great aunt resides at Luther Crest nursing home, and I have never seen her happier. She is honestly thriving.”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Luther Crest Retirement Community underwent 39 inspections, resulting in 17 clean reports and 52 recorded violations. Identified issues included discrepancies in medication labeling and administration records, outdated emergency notification details, and administrative errors regarding resident contracts and staff documentation.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Residents in room 621 did not have an operable bedside lamp or lighting source.
Required emergency telephone numbers were not posted by the phones in rooms 601, 605, and 621.
The home failed to follow prescriber orders as prescribed Tylenol 325mg was not available on hand for resident #3.
A bath mat in room 601 lacked non-skid backing, creating a potential slip or trip hazard.
The Daily Medical Evaluation for Resident 1 was incomplete, specifically the section regarding self-administering medications.
There was no lid on the garbage can located in the kitchen in the secured dementia unit.
The most recent License Inspection Summary from Winter 2023 was not posted conspicuously in the home.
A bottle of Centrum Men's Vitamins for Resident 2 was labeled with only a room number instead of the resident's name.
The Medication Administration Record (MAR) contained incorrect documentation regarding the units of insulin administered.
The facility failed to properly document a resident's refusal of prescribed medication.
The home failed to submit an incident report to the Department regarding medication errors involving insulin administration.
An unlicensed staff person took a verbal order to administer insulin, violating medication change protocols.
A bed enabler in a resident's room was not covered, presenting an entrapment hazard for limbs.
A resident's assessment and support plan failed to address the need for a bed enabler used for transfers.
No deficiencies are reported in this inspection record.
Lutheran Senior Services East
nonprofit
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