Cedarbrook Senior Care and Rehabilitation
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 38 Google reviews
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What this means for your family
Cedarbrook offers strong rehabilitation services and some units provide highly attentive, compassionate care. However, families must be vigilant regarding hygiene and staffing levels; we recommend visiting frequently and specifically checking on your loved one's room cleanliness and response times during weekends.
Google Reviews
Google Reviews
38 reviews on Google“Cedarbrook Senior Care and Rehabilitation receives highly polarized feedback, with some families praising the dedicated nursing staff and rehab outcomes, while others report severe neglect and communication failures. While many reviewers highlight compassionate care and successful recovery stories, a significant number of negative reviews cite issues with hygiene, understaffing, and poor management of medical conditions. Families should be aware that experiences appear to vary significantly depending on the specific unit and the intensity of care required.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Attentive and caring nursing staff on specific units
- Proactive communication and updates from staff
- Clean and well-maintained living spaces in certain areas
Concerns
- Understaffing leading to slow response times and neglect (mentioned by 5 reviewers)
- Poor hygiene and sanitation issues (urine odors, soiled clothing) (mentioned by 3 reviewers)
- Inadequate management of medical conditions and medication (mentioned by 3 reviewers)
- Administrative and billing issues, specifically regarding refunds (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some families have shared how much they appreciate the proactive communication from your nursing staff; how do you ensure that families are kept updated on a resident's daily health changes?
- 2With such a large community of 670 residents, what specific protocols do you have in place to ensure that call lights are answered quickly and no resident is left waiting?
- 3Could you tell me more about your approach to medication management and how you ensure accuracy during shift changes?
- 4What steps does your housekeeping team take to maintain high standards of cleanliness and freshness in the resident living areas?
- 5What does the daily activity calendar look like, and how do you ensure residents are engaged in meaningful social interactions?
- 6How does the clinical team coordinate with the therapy departments to ensure a seamless transition for residents working on their physical and occupational therapy goals?
Personalized based on this facility's data
Key Review Excerpts
“By the time I was ready to be sent home, which was less than two weeks of being at Cedarbrook Rehab I was able to walk 200 feet with my walker and someone behind me with my oxygen. That's a miracle for me.”
“When I finally got someone and told them what my Aunt needed. Got a bit of an attitude. It took a good 5-10 mins to get someone.”
“They have been taking care of my mother for a few months only. Since tranferred from the dump she was in, she has been clean, healthy, she has started talking, singing, dancing. They keep me up to date on everything they do.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had deficiencies across three recent surveys, with recurring issues in care planning, quality of life services, and resident rights. Problems include inadequate care plan development, failure to maintain residents' daily living abilities, and issues with dignified treatment. While all deficiencies have been corrected by the facility, the pattern of repeated violations across multiple care areas suggests families should carefully evaluate the quality of services during their visit.
Apr 17, 2026Routine6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Apr 17, 2026Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 9, 2025Routine5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Apr 4, 2024Routine3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Cedarbrook Senior Care and Rehabilitation
government
Ownership & Management
Owners
County of Lehigh Pennsylvania
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit cedarbrookseniorcare.com
Medicare data downloads
Original nursing home datasets
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