Loretto Ehp #1 Bernardine Apartments
Limited public data on Loretto Ehp #1 Bernardine Apartments. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 36 Google reviews
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What this means for your family
While Bernardine Apartments is a practical, budget-friendly choice for those needing Medicaid-subsidized assisted living, recent reviews highlight concerning issues with staff professionalism and privacy. We strongly recommend that families visit in person to observe the cleanliness of common areas and ask management directly about their policies regarding staff entry into resident apartments.
Google Reviews
Google Reviews
36 reviews on Google“Loretto EHP #1 Bernardine Apartments is generally viewed as a functional, budget-friendly option for seniors needing assisted living, particularly those utilizing Medicaid. While some residents appreciate the independence and apartment-style living, there are recurring, serious concerns regarding staff professionalism, privacy violations, and building cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Affordable, Medicaid-subsidized option
- Independent apartment-style living
- Convenient location for seniors
Concerns
- Staff entering apartments without knocking or permission (mentioned by 2 reviewers)
- Poor staff attitude and treatment of residents (mentioned by 3 reviewers)
- Cleanliness issues and unkempt environment (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 40 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We love the idea of the independent apartment-style living here; how do residents typically personalize their spaces to make them feel like home?
- 2What are some of the favorite daily activities or social groups that residents participate in throughout the week?
- 3Could you tell us more about the dining experience and how much input residents have regarding meal variety and nutrition?
- 4How does the staff approach resident privacy and ensure that everyone's personal space is respected during daily care?
- 5What is the protocol for handling medical emergencies or sudden changes in health during the overnight hours?
- 6What steps are currently being taken to ensure the common areas and dining facilities are kept consistently clean and well-maintained?
Personalized based on this facility's data
Key Review Excerpts
“It's not high end accommodations, but for those who need Medicaid subsidized assisted living, it is the best option in the area. A resident has their own apartment, which are open, airy, clean and fully remodeled from the original construction, with the full array of services of ALP.”
“Nurse's walking into your apartment and leaving the doors open when residents are sleeping or not even home... allowing others to be in an occupied apartment without that Tenants permission or acknowledgement and some of the food that I have seen these residents eat is absolutely horrendous.”
“ABSOLUTE Filthy building !!!!🤢 Lots of mentality ill ...very unkept residents... Some very rude staff... Nor recommend!!!!!!”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
17 violations from 20 inspections
Sep 3, 2025Routine
Environmental standards
Resident services
Aug 19, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 26, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Mar 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Feb 4, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 29, 2025Complaint
Admission and retention standards
Resident services
Sep 26, 2024RoutineCleanReport
No deficiencies found during this inspection.
Jul 31, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Loretto Adult Community, INC.
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit lorettocny.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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