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Assisted Living

Loretto Village Apts. Enriched Housing Site #5

Families consistently rate this highly — reviewers highlight compassionate and professional staff. Schedule a visit to confirm the fit.

750 East Brighton Avenue, Valley · Syracuse, NY 1320579 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
5.0/5

based on 10 Google reviews

5
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Loretto Village Apts. Enriched Housing Site #5 Assisted Living in Syracuse, NY — Street View
Street View

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What this means for your family

This facility is an excellent choice if you prioritize staff compassion and resident dignity, as multiple families report outstanding care. Because reviews are light on details regarding dining and specific activities, you should specifically ask for a tour to evaluate the meal variety and social calendar yourself.

Google Reviews

Google Reviews

10 reviews on Google
Families can expect a highly professional and compassionate care environment where residents are treated with significant dignity and security. Reviewers consistently praise the kindness of the staff and the high quality of care, though specific details regarding food or activities are limited in the available feedback.

Quality Themes

Tap a score for details
FoodN/AStaff10.0Clean10.0ActivitiesN/AMedsN/AMemory9.0Comms10.0ValueN/A

Strengths

  • Compassionate and professional staff
  • High level of resident dignity and security
  • Low staff turnover and strong management communication
  • Clean and warm living environment

Rating Trends

Tap a year to see what changed

234'15(1)'18(1)'21(2)'23(1)'25(1)

Distribution · 10 analyzed

5
10
4
0
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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the staff here is known for being so professional and compassionate, how do you ensure that new team members are integrated into the culture to maintain that same level of care?
  • 2We've heard wonderful things about the warmth of the living environment here; could you show us some of the common areas where residents typically gather to socialize?
  • 3With such a strong emphasis on resident dignity and security, what specific protocols are in place to ensure residents feel safe and respected in their own homes?
  • 4How does the management team communicate with families to keep us updated on any changes in our loved one's well-being or daily routine?
  • 5What does a typical day of activities look like for the residents here to ensure they stay engaged with the community?
  • 6In the event of a medical emergency or a change in health needs, what is the specific process for coordinating care between the staff and our family?

Personalized based on this facility's data


Key Review Excerpts

What I like about it is that they definitely treat the residents with dignity. For example my uncle has a room with the door that closes fully, and even his own key to it.

Family member of a resident · 2022★★★★★

The staff is amazing, there is no other word as fitting to describe them. The care is outstanding, we feel very lucky to be in their keeping.

Long-term resident's family · 2021★★★★★

Great communication with families from care managers and quality of life director. Small dining and living areas suited well for those with Alzheimer's.

Family member of a resident · 2015★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

22total
14deficiencies

Key Findings

14 violations from 22 inspections

Oct 23, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Sep 22, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Aug 7, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Aug 5, 2025Routine
CleanReport

No deficiencies found during this inspection.

Jul 9, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jun 12, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Mar 26, 2025Routine
488.11 (f) (1)

Environmental standards

488.11 (d) (1)

Environmental standards

488.4 (a)

Admission and retention standards

488.10 (c) (1)

Records and reports

488.7 (d) (3)

Resident services

402.5(c)

Requirements before submitting a request for

488.11 (g) (16)

Environmental standards

488.11 (g) (11)

Environmental standards

488.5 (a) (3) (vii)

Resident protections

Mar 25, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Loretto Adult Community, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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