Loomis Lakeside at Reeds Landing
Strong Medicare quality ratings; families often praise beautiful, well-maintained campus and grounds. Still worth an in-person visit.
based on 16 Google reviews
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What this means for your family
While the campus is visually impressive and suitable for independent living, the nursing and assisted living sections have received serious reports of neglect and unprofessionalism. We strongly advise families to conduct unannounced visits and speak directly with current residents in the nursing wing to verify the quality of care before making a decision.
Google Reviews
Google Reviews
16 reviews on Google“Loomis Lakeside at Reeds Landing presents a stark contrast between its beautiful, well-maintained campus and the quality of care provided in the nursing section. While independent living residents and visitors praise the grounds and friendly atmosphere, multiple families have reported serious concerns regarding neglect, unprofessional staff behavior, and poor communication in the nursing and assisted living areas.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained campus and grounds
- Inviting atmosphere for independent living
- On-site medical coordination and pharmacy services
Concerns
- Neglect and poor treatment of residents in the nursing/assisted living sections (mentioned by 2 reviewers)
- Unprofessional or rude staff behavior (mentioned by 2 reviewers)
- Poor communication and unresponsive management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1The campus grounds look absolutely beautiful; what kind of outdoor activities or strolls are available for residents to enjoy the scenery?
- 2With the on-site pharmacy and medical coordination, how does the team ensure seamless communication between doctors and the nursing staff?
- 3How does the management team stay in regular contact with families to provide updates on a resident's well-being and care plan?
- 4What specific steps are taken to ensure that the high standards of your 5-star CMS health inspection are maintained daily in the nursing section?
- 5In the event of a medical emergency after hours, what is the protocol for notifying the family and coordinating immediate care?
- 6How do you approach training new staff members to ensure the warm and inviting atmosphere of the campus is reflected in every interaction?
Personalized based on this facility's data
Key Review Excerpts
“Although the building and grounds are beautiful my mom was in the nursing section for almost a year and was terribly treated, neglected, and screamed at which I witnessed as I walked in at a different time than usual.”
“I called this place 3 times and they Never Answered. After a lot of rings it went to a busy signal. Very unprofessional.”
“We have chosen Reeds Landing assisted living for my mom and will be moving her in soon. Toured many places and chose this for 2 big reasons: 1) everyone working there had been extremely friendly and 2) the assistance with medical care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents with a long-term catheter
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Loomis Lakeside shows a concerning pattern with 8 deficiencies across two surveys, indicating recurring issues that families should carefully consider. The facility has struggled most with infection control (appearing in both 2023 and 2024 surveys), care planning, and quality of care including mobility and incontinence management. While all deficiencies were reportedly corrected, the persistence of infection control problems across multiple inspections suggests ongoing operational challenges that warrant close scrutiny during any visit.
Nov 18, 2024Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 3, 2023Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ownership & Operations
Who Operates This Facility
Loomis Lakeside at Reeds Landing
nonprofit
Ownership & Management
Owners
Loomis Communities, INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit loomiscommunities.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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