Lodge Nursing & Rehab Center
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 84 Google reviews
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What this means for your family
The Lodge shows strong results for short-term physical rehabilitation, with many families reporting successful recovery outcomes. However, the facility has a persistent pattern of understaffing and slow response times that significantly impacts long-term and memory care residents. If you choose this facility, we strongly recommend visiting during off-hours and weekends to observe staffing levels firsthand, and ensuring you have a plan for frequent family oversight of daily care needs.
Google Reviews
Google Reviews
84 reviews on Google“The Lodge Nursing & Rehab Center receives polarized feedback, with many families praising the physical therapy team for successful rehabilitation outcomes and others reporting significant concerns regarding basic care standards. While some reviewers highlight a compassionate and attentive staff, a recurring pattern of complaints involves slow response times to call lights, understaffing, and issues with hygiene and medication management. Families considering this facility should be aware that experiences appear to vary significantly, with some residents receiving excellent care while others face neglectful conditions.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Friendly and compassionate core nursing staff
- Strong communication with families regarding recovery goals
- Clean and well-maintained facility environment
Concerns
- Slow or non-existent response to call lights (mentioned by 7 reviewers)
- Understaffing leading to neglect of basic needs (hygiene, toileting) (mentioned by 6 reviewers)
- Poor food quality and inconsistent meal service (mentioned by 5 reviewers)
- Medication management errors or lack of oversight (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Since your therapy team is so highly regarded, how do you work with families to track progress toward specific recovery goals?
- 2How does the nursing staff ensure that call lights are answered promptly, especially during busy shift changes?
- 3What steps are in place to ensure medication management is handled with 100% accuracy and oversight?
- 4Could you tell us more about the daily meal service and how you ensure consistent food quality for all residents?
- 5How does the facility manage hygiene and personal care needs to ensure no resident's basic needs are overlooked?
- 6What kind of daily activities or social engagement programs are available to keep residents active and connected?
Personalized based on this facility's data
Key Review Excerpts
“My 86-year-old father was here for two weeks after a hip replacement and we had a wonderful experience. Most notable was the dedication of the team, from the nurses and doctors, to the PTs, front desk staff, and facility maintenance.”
“The nursing home is VERY understaffed therefore the care was minimal. I would find medication on the floor that mom was supposed to have taken; response times after pressing the call button could be 30-60 minutes, if ever.”
“My mother was here briefly for physical rehab. She has dementia but was placed in a normal room with no accommodation for her mental status. She was allowed to fall several times as they refused to use bed alarms or even a side rail.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering four recent inspections, indicating ongoing concerns with safety and care quality. The facility shows recurring problems with accident prevention and safety hazards, medication management, and resident rights protections. While most violations appear to be corrected, the pattern of repeated safety issues and family complaints suggests persistent quality concerns that warrant careful consideration during any visit.
Sep 24, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 16, 2024Routine1
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
May 16, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 28, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Dec 4, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 22, 2021Routine14
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Dec 4, 2023
$15,924
Ownership & Operations
Who Operates This Facility
Lodge Nursing & Rehab Center
for profit
Chain Affiliation
Caring Place Healthcare Group
5 facilities nationwide
Chain avg rating: 4.2/5 · Rank 1 of 5 (Best)
Ownership & Management
Owners
Irrevocable Trust Agreement of Barry a. Kohn
Owner · Organization
Kohn, Patsy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
84 reviews from families & visitors
Official Website
Visit caringplacehcg.com
Medicare data downloads
Original nursing home datasets
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