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Nursing HomeMedicaid

Majestic Care of Cedar Village.

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

5467 Cedar Village Drive, Mason, OH 45040162 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 101 Google reviews

5
4
3
2
1
Majestic Care of Cedar Village. Nursing Home in Mason, OH — Street View
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What this means for your family

This facility's physical therapy department is a clear strength that has helped many residents regain mobility. However, families should be vigilant regarding daily care tasks; we recommend conducting unannounced visits to ensure call lights are answered promptly and hygiene standards are being met.

Google Reviews

Google Reviews

101 reviews on Google
Majestic Care of Cedar Village presents a polarized experience, with recent reviews highlighting significant improvements under new ownership alongside persistent concerns regarding facility cleanliness and staffing levels. While many families and rehab patients praise the dedicated nursing staff and effective physical therapy programs, others report critical failures in basic care, such as slow response times for bathroom assistance and poor hygiene standards. Prospective families should weigh the positive community engagement and therapy outcomes against reports of inconsistent communication and facility maintenance issues.

Quality Themes

Tap a score for details
Food2.0Staff7.0Clean3.0Activities9.0Meds4.0MemoryN/AComms3.0Value2.0

Strengths

  • Highly effective physical and occupational therapy programs
  • Warm, compassionate nursing and aide staff
  • Active community engagement and social events
  • Supportive environment for Russian-speaking residents

Concerns

  • Slow response times for call lights and bathroom assistance (mentioned by 5 reviewers)
  • Facility cleanliness and hygiene standards (mentioned by 5 reviewers)
  • Poor quality, cold, or unappealing food (mentioned by 4 reviewers)
  • Inconsistent or deceptive communication from management (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'18(4)'20(4)'22(8)'24(20)'26(3)

Distribution · 105 analyzed

5
63
4
5
3
3
2
4
1
30

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your facility has a strong reputation for physical and occupational therapy; how do you integrate those programs into a resident's daily routine?
  • 2With 162 residents, what is your current process for ensuring timely responses to call lights and bathroom assistance requests?
  • 3I see that you are very active in responding to feedback online; how do you ensure that communication between management and families remains transparent and consistent?
  • 4Could you walk me through your current protocols for facility sanitation and housekeeping to ensure a clean living environment for residents?
  • 5I understand you have a supportive environment for Russian-speaking residents; what specific social events or community engagement activities do you have planned for the coming month?
  • 6What steps are you taking to improve the quality and variety of the dining experience for residents who have specific nutritional needs or preferences?

Personalized based on this facility's data


Key Review Excerpts

I came into Majestic Care unable to walk three months later I’m walking out of here! I couldn’t Have done it without this amazing staff, wonderful care, and great physical therapy.

Rehab patient · 2025★★★★★

The staff goes above and beyond daily to build relationships with the residents. They treat everyone with respect and dignity, even though it’s not always easy.

Long-term resident's family · 2025★★★★★

Would not recommend- facility is dirty and in need of update; assessments and documentation lacking; multiple falls with resulting wound infection unnoticed till pointed out by family.

Family member · 2025☆☆☆☆
Source: 101 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.43hrs
57%
Registered nurses for medical care
Total Nursing
3.21hrs
78%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
8%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility45.8%
Worse than Avg
Here
45.8%
US
12.1%
OH
28.2%
Warren
21.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.9%
Better than Avg
Here
3.9%
US
14.4%
OH
5.8%
Warren
11.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility28.5%
Worse than Avg
Here
28.5%
US
19.5%
OH
25.4%
Warren
26.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.6%
Worse than Avg
Here
27.6%
US
19.4%
OH
21.6%
Warren
20.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility8.6%
Mixed vs Avgs
Here
8.6%
US
15.3%
OH
6.9%
Warren
12.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.9%
Better than Avg
Here
8.9%
US
15.4%
OH
9.4%
Warren
14.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.0%
Better than Avg
Here
98.0%
US
79.7%
OH
75.6%
Warren
82.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.2%
Better than Avg
Here
90.2%
US
81.8%
OH
78.4%
Warren
83.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
OH
1.2%
Warren
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
3penalties
Above state avg (10.1)
14 complaint-triggered
$73,281 in fines

Families filed 12 complaints leading to deficiencies, indicating ongoing care concerns at this facility. Recurring problems span medication management errors, infection control failures, and fire safety violations. While most issues show correction dates, the pattern of repeated medication errors and safety problems across multiple years suggests persistent operational challenges that families should carefully consider before placement.

Sep 4, 2025Complaint
4
0728Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Aug 15, 2024Complaint
1
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Apr 17, 2024Complaint
4
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Apr 3, 2024Routine
19
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0912Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have power receptacles that are properly grounded.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0730Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Oct 11, 2023Complaint
1
0760Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

May 17, 2023Complaint
4
0610Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Federal Penalties

Fine

Apr 3, 2024

$62,205

Payment Denial

Apr 3, 2024

22-day denial

Fine

May 17, 2023

$11,076

Ownership & Operations

Who Operates This Facility

Owner / Operator

Majestic Care of Cedar Village.

Organization Type

for profit

Chain Affiliation

Chain Name

Majestic Care

Chain Size

35 facilities nationwide

Chain avg rating: 2.6/5 · Rank 13 of 34

Ownership & Management

Owners

Majestic Care of Cedar Village Holdings LLC

Owner · Organization

100%

Key personnel

Pruitt, PaulManaging Control - Governing BodyCedar Village Health Property LLCManagerMajestic Management LLCManagerChamberlain, MargaretManagerLoufman, AndrewManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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