Majestic Care of Cedar Village.
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 101 Google reviews

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What this means for your family
This facility's physical therapy department is a clear strength that has helped many residents regain mobility. However, families should be vigilant regarding daily care tasks; we recommend conducting unannounced visits to ensure call lights are answered promptly and hygiene standards are being met.
Google Reviews
Google Reviews
101 reviews on Google“Majestic Care of Cedar Village presents a polarized experience, with recent reviews highlighting significant improvements under new ownership alongside persistent concerns regarding facility cleanliness and staffing levels. While many families and rehab patients praise the dedicated nursing staff and effective physical therapy programs, others report critical failures in basic care, such as slow response times for bathroom assistance and poor hygiene standards. Prospective families should weigh the positive community engagement and therapy outcomes against reports of inconsistent communication and facility maintenance issues.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy programs
- Warm, compassionate nursing and aide staff
- Active community engagement and social events
- Supportive environment for Russian-speaking residents
Concerns
- Slow response times for call lights and bathroom assistance (mentioned by 5 reviewers)
- Facility cleanliness and hygiene standards (mentioned by 5 reviewers)
- Poor quality, cold, or unappealing food (mentioned by 4 reviewers)
- Inconsistent or deceptive communication from management (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 105 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your facility has a strong reputation for physical and occupational therapy; how do you integrate those programs into a resident's daily routine?
- 2With 162 residents, what is your current process for ensuring timely responses to call lights and bathroom assistance requests?
- 3I see that you are very active in responding to feedback online; how do you ensure that communication between management and families remains transparent and consistent?
- 4Could you walk me through your current protocols for facility sanitation and housekeeping to ensure a clean living environment for residents?
- 5I understand you have a supportive environment for Russian-speaking residents; what specific social events or community engagement activities do you have planned for the coming month?
- 6What steps are you taking to improve the quality and variety of the dining experience for residents who have specific nutritional needs or preferences?
Personalized based on this facility's data
Key Review Excerpts
“I came into Majestic Care unable to walk three months later I’m walking out of here! I couldn’t Have done it without this amazing staff, wonderful care, and great physical therapy.”
“The staff goes above and beyond daily to build relationships with the residents. They treat everyone with respect and dignity, even though it’s not always easy.”
“Would not recommend- facility is dirty and in need of update; assessments and documentation lacking; multiple falls with resulting wound infection unnoticed till pointed out by family.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed 12 complaints leading to deficiencies, indicating ongoing care concerns at this facility. Recurring problems span medication management errors, infection control failures, and fire safety violations. While most issues show correction dates, the pattern of repeated medication errors and safety problems across multiple years suggests persistent operational challenges that families should carefully consider before placement.
Sep 4, 2025Complaint4
Nursing and Physician Services Deficiencies
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 15, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Apr 17, 2024Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Apr 3, 2024Routine19
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Oct 11, 2023Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
May 17, 2023Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Apr 3, 2024
$62,205
Payment Denial
Apr 3, 2024
22-day denial
Fine
May 17, 2023
$11,076
Ownership & Operations
Who Operates This Facility
Majestic Care of Cedar Village.
for profit
Chain Affiliation
Majestic Care
35 facilities nationwide
Chain avg rating: 2.6/5 · Rank 13 of 34
Ownership & Management
Owners
Majestic Care of Cedar Village Holdings LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
101 reviews from families & visitors
Official Website
Visit majesticcare.com
Medicare data downloads
Original nursing home datasets
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