Linley Park Post Acute
Strong Medicare quality ratings; families often praise dedicated and compassionate rehab therapy team. Still worth an in-person visit.
based on 191 Google reviews
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What this means for your family
This facility has a dedicated rehab team that many families find helpful for recovery, but there is a persistent pattern of slow response times to call lights and inconsistent care. If you choose this facility, we strongly recommend visiting during different shifts and being physically present to advocate for your loved one's daily needs.
Google Reviews
Google Reviews
191 reviews on Google“Linley Park Post Acute receives highly polarized feedback, with many families praising the facility for its friendly, attentive staff and effective rehab therapy, while others report severe concerns regarding neglect and poor communication. While recent reviews highlight improvements in leadership and responsiveness, recurring complaints about slow call-light response times and inconsistent care quality persist. Families considering this facility should be aware that experiences appear to vary significantly depending on the specific unit and shift.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate rehab therapy team
- Friendly and welcoming front-line staff
- Clean and well-maintained facility common areas
- Active and engaging activities program
Concerns
- Slow or non-existent response to call lights (mentioned by 12 reviewers)
- Inconsistent hygiene and toileting care (mentioned by 9 reviewers)
- Poor communication from administrative and nursing staff (mentioned by 7 reviewers)
- Understaffing, particularly on night shifts (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 192 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the rehab team is highly praised; how do they coordinate with the nursing staff to ensure that progress made in therapy carries over into daily care?
- 2Given the current staffing levels, what is your specific protocol for ensuring that call lights are answered promptly, especially during the evening and night shifts?
- 3Could you walk me through your process for keeping families updated on a loved one's health status, and who is the primary point of contact for clinical questions?
- 4I see that you are active in responding to feedback online; how do you use that input to improve the consistency of daily hygiene and toileting assistance for residents?
- 5What steps are you taking to enhance the dining experience and ensure that residents receive the nutritional support they need?
- 6Since the facility has a very active activities program, how do you tailor these engagements for residents who may require extra support or memory care?
Personalized based on this facility's data
Key Review Excerpts
“The activities director comes up with some of the best ideas for the residents. We love her! My mom has finally came out of her shell and loves to participate in the activities.”
“The staff at Linley Park Post Acute was friendly, helpful, and professional. My 92 year old uncle recovered greatly from his illness and regained his strength while there.”
“The nurses try somewhat, the higher ups and nurse practioner simply pass the buck for anything that happens as if none of these things are their problem. It is a general attitude of get them in, get them out.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Linley Park Post Acute has 16 deficiencies across three surveys with all issues reportedly corrected by the facility. The most recurring problems involve medication management (appearing in all three surveys), resident rights communication, and facility maintenance issues. While medication errors have persisted across multiple inspections, the facility has provided correction dates for each deficiency, suggesting ongoing efforts to address safety concerns.
Dec 16, 2025Routine8
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jul 16, 2024Routine4
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Sep 9, 2022Routine4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Environmental Deficiencies
Provide a bathroom in or located near each resident’s room.
Ownership & Operations
Who Operates This Facility
Linley Park Post Acute
for profit
Chain Affiliation
Pacs Group
279 facilities nationwide
Chain avg rating: 2.9/5 · Rank 102 of 260
Ownership & Management
Owners
Palmetto Community Healthcare, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
191 reviews from families & visitors
Official Website
Visit linleyparkpa.com
Medicare data downloads
Original nursing home datasets
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