Achieve Rehabilitation and Nursing Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 16 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (16 vs median 3)
- High staff turnover (65%)
- High RN turnover (85%)
Bottom 25% in SC · Critically understaffed (RN) · Worst in SIMCHA HYMAN & NAFTALI ZANZIPER chain · $73,538 in fines · Special Focus Facility (CMS)
What this means for your family
While some families report positive experiences with specific staff members, the recent reports of hygiene neglect and non-functional call buttons are serious red flags. If you consider this facility, perform an unannounced visit during off-hours and specifically inspect the cleanliness of the rooms and the responsiveness of the nursing staff to call signals.
Google Reviews
Google Reviews
16 reviews on Google“Achieve Rehabilitation and Nursing Center, formerly known as Ellenberg, receives highly polarized feedback from families. While some praise the kindness and responsiveness of individual staff members, others report severe lapses in basic hygiene, such as unaddressed bedsores and patients left in soiled conditions. The facility's aging infrastructure is noted, and recent reports suggest significant concerns regarding call button functionality and meal service reliability.”
Quality Themes
Tap a score for detailsStrengths
- Kind and caring individual staff members
- Proactive communication from specific nursing staff
- Effective coordination for emergency hospital transfers
Concerns
- Neglect of basic hygiene and patient dignity (mentioned by 2 reviewers)
- Inadequate response to call buttons and patient needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent challenges with staffing levels, what specific protocols are in place to ensure that call buttons are answered promptly and resident needs are met in a timely manner?
- 2We understand that maintaining patient dignity is a top priority; could you walk us through your current procedures for ensuring consistent daily hygiene and personal care for residents?
- 3I noticed the facility has had some recent hurdles regarding medication management; what oversight or double-check systems have you implemented to ensure accuracy for your residents?
- 4It is encouraging to hear that your team coordinates well during emergency hospital transfers; how do you maintain that level of communication with families during non-emergency medical transitions?
- 5What steps is the facility taking to improve the overall dining experience and nutritional variety for residents who may have specific dietary preferences or needs?
- 6Could you describe the daily activity schedule and how you ensure that residents who may need extra encouragement are actively engaged and included in the community life here?
Personalized based on this facility's data
Key Review Excerpts
“My brother is newly paralyzed (only a month) and was left sitting in their own bowel movement for hours without being checked on. Hid catheter was not properly capped after being emptied, causing it to leak onto the floor.”
“Candy is wonderful there amd very pleasant anytime anything goes wrong she is prompt to call me with my brother needs. I can't say they don't take care him cause I honest know they do.”
“This building is old but the people are what matter. They are kind and caring. We never had a set schedule of going in but mom was always clean and happy and well taken care of.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Achieve Rehabilitation and Nursing Center has concerning patterns with families filing 10 complaints that triggered federal investigations, revealing recurring issues with accident prevention, medication management, and care planning. The facility shows repeated problems across multiple surveys, particularly with safety hazards and medication errors that have persisted from 2023 through 2025, though all violations have correction dates on file.
Mar 5, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Jan 11, 2025Routine16
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Environmental Deficiencies
Keep all essential equipment working safely.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Jul 6, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Mar 7, 2024Complaint6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Dec 15, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 1, 2023Routine6
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jan 11, 2025
$39,354
Payment Denial
Jan 11, 2025
47-day denial
Fine
Mar 7, 2024
$24,119
Payment Denial
Mar 7, 2024
2-day denial
Fine
Dec 15, 2023
$10,065
Payment Denial
Dec 15, 2023
14-day denial
Ownership & Operations
Who Operates This Facility
Achieve Rehabilitation and Nursing Center
for profit
Ownership & Management
Owners
Hyman, Simcha
Owner
Zanziper, Naftali
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.