Nursing HomeMedicaid Medicare 5-star

Nhc Healthcare - Anderson

Strong Medicare quality ratings; public reviewers often praise rehabilitation therapy services. Still worth an in-person visit.

1501 East Greenville Street, Anderson, SC 29621|290 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

2.5/5

based on 52 Google reviews

(864) 226-8356 Directions Website

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What this means for your family

Nhc Healthcare - Anderson has a strong overall Medicare rating. Public reviewers frequently mention: rehabilitation therapy services and occasional helpful individual staff members. Review the component ratings and current source records before deciding.

Google Reviews

52 public Google reviews available

NHC HealthCare - Anderson faces severe and recurring criticism regarding patient neglect, hygiene, and staffing levels. Multiple families report incidents of residents left in soiled conditions, dehydration, and delayed responses to medical needs, leading to significant distrust in the facility's quality of care.

Quality Themes

Tap a score for details

Strengths

Rehabilitation therapy services
Occasional helpful individual staff members

Concerns

Neglect of basic hygiene and toileting needs (mentioned by 10 reviewers)
Understaffing and slow response times (mentioned by 8 reviewers)
Poor communication and unprofessional staff behavior (mentioned by 5 reviewers)
Medical mismanagement (medication, dehydration, infections) (mentioned by 6 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 45 analyzed

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1Given the facility's size of 290 residents, what specific protocols are in place to ensure consistent, timely assistance with personal hygiene and toileting needs?
2How does your team manage communication with families to ensure we are kept fully informed about any changes in my loved one's health or medication schedule?
3I noticed the facility has a strong reputation for rehabilitation therapy; how do you integrate those therapy goals into the daily routine for residents who are here for long-term care?
4What steps are taken to ensure that residents receive adequate hydration and nutrition throughout the day, especially for those who may need extra assistance during mealtimes?
5Could you walk me through your process for monitoring and responding to call lights to ensure that residents are not waiting for extended periods when they need help?
6What opportunities are there for residents to engage in social activities or group events, and how do you encourage participation for those who might be more reserved?

Personalized based on this facility's data

Key Review Excerpts

“The facility neglected to administer essential medications, neglected therapy sessions, allowed them to remain in soiled diapers, and left them with unexplained bruises.”

Family member · 2024★☆☆☆☆

“The only good area is the rehab room. People there help folks who are struggling to walk again, and they get help in rehab. NEVER stay in this facility overnight!”

Rehab patient · 2025★☆☆☆☆

“I was ignored when I needed help to walk. A young woman yelled at me. All but two people refused to help me in any way.”

Rehab patient · 2025★☆☆☆☆

Source: 45 Google reviews in the current analysis set; Google reports 52 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.58hrs

77%

Registered nurses for medical care

Total Nursing

3.50hrs

85%

All nurses + aides combined

Staff Turnover

36%

Lower is better (< 30% = good)

RN Turnover

27%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents vaccinated for the flu

↑ Higher is better

This Facility98.4%

Better than Avg

Here

98.4%

95.5%

90.6%

Anderson

75.3%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.6%

Better than Avg

Here

98.6%

93.4%

91.2%

Anderson

76.6%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility33.4%

Worse than Avg

Here

33.4%

19.5%

20.6%

Anderson

22.9%

Residents with depression symptoms

↓ Lower is better

This Facility2.3%

Mixed vs Avgs

Here

2.3%

12.1%

3.0%

Anderson

2.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility11.2%

Better than Avg

Here

11.2%

19.4%

16.9%

Anderson

17.0%

Residents whose walking got worse

↓ Lower is better

This Facility13.9%

Mixed vs Avgs

Here

13.9%

15.3%

13.6%

Anderson

10.1%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility92.1%

Better than Avg

Here

92.1%

81.8%

80.6%

Anderson

69.0%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility92.8%

Better than Avg

Here

92.8%

79.8%

78.0%

Anderson

70.4%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

1.6%

1.5%

Anderson

3.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

6findings in history

Latest survey: 0 · well below SC avg (3.7)

This facility has 6 deficiencies across 2 surveys with no complaint-triggered issues, indicating a moderate compliance record. The most frequent problems involve resident assessments and medical records, followed by infection control, medication labeling, physical restraint policies, and accident prevention. All deficiencies have been corrected by the facility, suggesting responsiveness to identified issues and ongoing improvement efforts.

Sep 12, 2024Routine2 findings

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 13, 2022Routine4 findings

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Nhc Healthcare - Anderson

Organization Type

for profit

Chain Affiliation

Chain Name

National Healthcare Corporation

Chain Size

69 facilities nationwide

Chain avg rating: 3.9/5 · Rank 1 of 65 (Highest rating)

Ownership & Management

Owners

Nhc/delaware INC

Owner (parent company) · Organization

Key personnel

Moorhouse, BradleyManaging Control - Governing BodyMoorhouse, BradleyOfficer / DirectorNational Healthcare CorporationManagerNhc-Op LpManagerBirmingham, WilliamManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(864) 226-8356

nhccare.com

1501 East Greenville Street

Anderson, SC 29621

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

52 reviews from families & visitors

Official Website

Visit nhccare.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.