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Strong Medicare quality ratings; public reviewers often praise compassionate and professional therapy team. Still worth an in-person visit.
based on 126 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Life Care Center of Plano has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and professional therapy team and friendly and attentive nursing staff. Review the component ratings and current source records before deciding.
Families considering Life Care Center of Plano will find a facility highly praised for its compassionate rehabilitation therapy and a warm, friendly nursing staff that many describe as being like family. However, there are significant, recurring reports of slow response times to call buttons and concerns regarding cleanliness in some resident rooms. While many residents enjoy the food and activities, potential residents with complex medical needs should carefully vet the facility's ability to provide specific specialized care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 133 analyzed
The owner relies heavily on a small set of repetitive templates for positive reviews, often failing to acknowledge specific details mentioned by the reviewer. However, they shift to a more proactive,-call-to-action approach when handling low-rated reviews.
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapists were professional. We saw real improvement thanks to their expertise and support. Highly recommend this rehab center!”
“My mother spent the last 6 months of her life at LCCP and my family and I are grateful for the kind, caring and professional care she received for the entirety of her stay.”
“Great experience! The staff was like family and helped me get to where physically I needed to be to be able to get home! I recommend therapy here to anyone!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
2
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has generated multiple family complaints (9 out of 26 deficiencies), particularly regarding safety hazards, nursing competency, and medication management. The most recurring problems involve food safety and dietary services (cited 4 times across different surveys), daily care assistance, and safety/accident prevention. While the facility corrects violations when cited, the pattern of repeated issues in core care areas and the frequency of complaint-driven inspections suggest ongoing challenges with consistent quality care delivery.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure the activities program is directed by a qualified professional.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Apr 24, 2025
$8,281
Plano Skilled Operations, LLC
for profit
LIFE CARE CENTERS OF AMERICA, INC
ANDREW PETTY
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 7 (Highest rating)
Owners
Developers Investment Company INC
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
126 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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