Life Care Center of Melbourne
Strong Medicare quality ratings; families often praise highly attentive and compassionate nursing and cna staff. Still worth an in-person visit.
based on 472 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation therapy and compassionate nursing staff, making it a strong candidate for post-acute recovery. However, families should be proactive in establishing clear communication channels with administration, as some reviewers noted difficulties with follow-through and responsiveness during care transitions.
Google Reviews
Google Reviews
472 reviews on Google“Life Care Center of Melbourne is widely praised for its clean, well-maintained environment and a highly attentive, professional staff that frequently goes above and beyond for residents. Families consistently highlight the quality of the rehabilitation therapy and the compassionate nature of the nursing and CNA teams. While the vast majority of feedback is glowing, a small number of families have raised concerns regarding administrative communication, occasional understaffing, and inconsistent care protocols.”
Quality Themes
Tap a score for detailsStrengths
- Highly attentive and compassionate nursing and CNA staff
- Clean, well-maintained, and inviting facility
- Effective and goal-oriented rehabilitation therapy
- Friendly and welcoming atmosphere for visitors
Concerns
- Administrative communication and responsiveness (mentioned by 3 reviewers)
- Occasional understaffing leading to slow response times (mentioned by 3 reviewers)
- Inconsistent care protocols or lack of follow-through (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 242 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; what is the best way for families to communicate directly with administration if we have a concern or need an update?
- 2Given that you have a 5-star CMS rating, what specific practices do you have in place to ensure that care protocols remain consistent across all shifts?
- 3I understand that nursing homes can have busy periods; how do you manage staffing levels to ensure that residents receive timely assistance when they call for help?
- 4Regarding the recent health inspection findings, could you explain the steps the facility has taken to address those specific areas and prevent them from recurring?
- 5What does a typical daily activity schedule look like for residents who enjoy staying active and social?
- 6How are families kept in the loop regarding changes in a resident's health status or adjustments to their medical care plan?
Personalized based on this facility's data
Key Review Excerpts
“The nurses are exceptional: attentive, kind, and truly invested in the well-being of each resident. What really sets this place apart are the little things they”
“I've been a CNA/MED TECH for 19 years and have worked in a variety of healthcare provider settings. I've never seen such professionalism and friendliness in a facility that I have seen at Life Care of Melbourne.”
“The staff members at Life Care Centers are wonderful and caring for my father with the utmost kindness and respect. They are encouraging him and push just enough in PT to improve his strength so he can come home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Life Care Center of Melbourne has 15 deficiencies across three surveys with no complaint-triggered issues, suggesting problems were caught through routine inspections rather than family reports. The most recurring issues involve resident rights (particularly medication self-administration), care planning and assessments, and building safety concerns. All deficiencies show correction dates, indicating the facility has addressed identified problems when cited by inspectors.
Sep 25, 2025Routine2
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
May 9, 2024Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Feb 8, 2023Routine5
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ownership & Operations
Who Operates This Facility
Life Care Center of Melbourne
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 16 of 194 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
472 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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