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Nursing HomeMedicaid Investigative

Avante at Melbourne INC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1420 South Oak Street, Woodlawn Park · Melbourne, FL 32901110 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.4/5

based on 104 Google reviews

5
4
3
2
1
Avante at Melbourne INC Nursing Home in Melbourne, FL — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (16 vs median 6.0)
  • High RN turnover (56%)

Bottom 25% in FL · Below recommended RN staffing · Worst in AVANTE CENTERS chain · $87,952 in fines · Abuse citation

Source: Medicare data

What this means for your family

While some families report improvements in communication and physical therapy, the frequency of reports regarding neglect, unsanitary conditions, and slow response times is extremely high. If you are considering this facility, we strongly advise conducting an unannounced visit and speaking directly with current residents and their families to verify the current standard of care.

Google Reviews

Google Reviews

104 reviews on Google
Avante at Melbourne receives overwhelmingly negative feedback, with numerous reviewers describing the facility as neglectful, understaffed, and unsanitary. While a small subset of families and patients report positive experiences with specific staff members and physical therapy, the vast majority of reviews cite severe issues including long wait times for call lights, poor hygiene, and unprofessional behavior from nursing staff.

Quality Themes

Tap a score for details
Food1.0Staff2.0Clean1.0Activities2.0Meds1.0MemoryN/AComms2.0Value1.0

Strengths

  • Effective physical therapy department
  • Select compassionate and attentive individual staff members
  • Visible efforts by some to improve communication

Concerns

  • Excessive wait times for call light responses (mentioned by 18 reviewers)
  • Unsanitary conditions and facility cleanliness (mentioned by 12 reviewers)
  • Rude, unprofessional, or dismissive staff (mentioned by 15 reviewers)
  • Medication administration errors or delays (mentioned by 7 reviewers)
  • Inadequate staffing levels (mentioned by 9 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'18(7)'20(3)'22(5)'24(21)'26(19)

Distribution · 117 analyzed

5
36
4
3
3
4
2
3
1
71

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the recent feedback regarding response times, what is your current protocol for ensuring call lights are answered promptly, especially during night shifts?
  • 2I noticed the facility has had a high volume of state-reported deficiencies recently; what specific steps is leadership taking to address these findings and improve the overall quality of care?
  • 3Could you walk me through your current process for medication administration to ensure accuracy and prevent the delays that some families have expressed concern about?
  • 4Cleanliness is a top priority for our family; how often are rooms and common areas deep-cleaned, and who is responsible for maintaining these standards throughout the day?
  • 5I see that the physical therapy department is highly regarded here; how do you integrate those therapy goals into the resident's daily routine and social activities?
  • 6What is your strategy for fostering a more professional and supportive culture among the staff to ensure that every resident feels treated with dignity and respect?

Personalized based on this facility's data


Key Review Excerpts

The staff has become more attentive, communicative, and genuinely caring. It’s clear they’re making an effort to create a better environment for residents.

Long-term resident's family · 2025★★★★★

The physical therapy she received while there definitely worked, she came home stronger than when she was admitted, able to walk on her own with the help of a walker!

Rehab patient's family · 2023★★★★★

The respiratory staff did a great job with my mothers care but everyone else from the doctor, whom I never spoke to, to the administrators and the nursing staff is sub par.

Resident's family · 2018☆☆☆☆
Source: 104 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.47hrs
62%
Registered nurses for medical care
Total Nursing
3.61hrs
88%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
19.4%
FL
11.5%
Brevard
11.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.7%
Better than Avg
Here
1.7%
US
14.4%
FL
9.1%
Brevard
7.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility2.9%
Better than Avg
Here
2.9%
US
15.3%
FL
10.6%
Brevard
8.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
15.5%
FL
8.7%
Brevard
6.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.4%
Better than Avg
Here
1.4%
US
12.1%
FL
4.1%
Brevard
5.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
FL
98.1%
Brevard
99.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.7%
Mixed vs Avgs
Here
92.7%
US
79.8%
FL
94.7%
Brevard
97.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.7%
Mixed vs Avgs
Here
92.7%
US
81.8%
FL
94.8%
Brevard
96.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
FL
1.5%
Brevard
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
3penalties
Well above state avg (7.3)
15 complaint-triggered
$87,952 in fines

Families filed 16 complaints triggering federal inspections, with recurring issues in abuse prevention, care planning, and medication management. The facility has faced multiple complaints about protecting residents from abuse and neglect, with violations spanning from 2023 to 2025, though all deficiencies show correction dates, suggesting the facility addresses identified problems when cited.

Jul 28, 2025Complaint
2
0694Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 10, 2025Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0840Actual harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Feb 14, 2025Routine
14
0806Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0847Potential for harm · WidespreadCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Jun 6, 2024Complaint
1
0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jan 9, 2024Complaint
3
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 17, 2023Complaint
6
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0635Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0726Immediate jeopardy · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Federal Penalties

Fine

Apr 10, 2025

$46,176

Fine

Nov 17, 2023

$41,776

Payment Denial

Nov 17, 2023

34-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Avante at Melbourne INC

Organization Type

for profit

Chain Affiliation

Chain Name

Avante Centers

Chain Size

11 facilities nationwide

Chain avg rating: 2.7/5 · Rank 9 of 11 (Worst)

Ownership & Management

Owners

Ag Holdings, INC.

Owner · Organization

100%

Debbie Klurman 1994 Trust

Owner (parent company) · Organization

8%

Deena Klurman Kranz 2000 Trust

Owner (parent company) · Organization

8%

Mona Mizrachi 1994 Trust

Owner (parent company) · Organization

8%

Sisel Klurman 2001 Revocable Trust

Owner (parent company) · Organization

25%

Key personnel

Biegasiewicz, KimberlyOfficer / DirectorBiegasiewicz, KimberlyOfficer / DirectorHornack, JohnOfficer / DirectorBiegasiewicz, KimberlyManagerCaiati, DeniseAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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