Life Care Center of Leominster
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 249 Google reviews
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What this means for your family
This facility is highly regarded for its compassionate staff and effective rehabilitation programs, making it a strong candidate for recovery. However, families should be proactive in monitoring care and maintaining open lines of communication with management, as some reviewers noted occasional lapses in responsiveness and follow-through.
Google Reviews
Google Reviews
249 reviews on Google“Life Care Center of Leominster is widely praised for its warm, attentive, and professional staff who provide compassionate care for both short-term rehabilitation and long-term residents. While many families highlight the clean environment and engaging atmosphere, some reviewers have raised concerns regarding occasional understaffing, inconsistent communication, and the quality of the food.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and friendly nursing staff
- Effective physical and occupational therapy programs
- Clean and well-maintained facility
- Welcoming and positive social atmosphere
Concerns
- Understaffing leading to slow response times (mentioned by 6 reviewers)
- Inconsistent communication regarding patient care and medical instructions (mentioned by 3 reviewers)
- Dissatisfaction with food quality and variety (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 221 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With a 3-star staffing rating, what specific protocols do you have in place to ensure residents receive timely assistance when they press their call lights?
- 3Since communication is so vital for families, what is the standard process for keeping us updated on changes in care or medical instructions?
- 4I’ve read great things about your therapy programs; how do you incorporate those physical and occupational activities into the daily routine for residents who aren't in formal sessions?
- 5Regarding the dining experience, how do you gather feedback from residents about the menu to ensure it meets their nutritional needs and personal preferences?
- 6Given the recent health inspection findings, what steps is the facility currently taking to address those specific areas and ensure a high standard of care moving forward?
Personalized based on this facility's data
Key Review Excerpts
“My mother spent 3 weeks doing rehabilitation at Life Care Center. She received excellent care and everyone treated her with respect and compassion.”
“The second time we specifically asked for her to be treated there! The first experience was so great for my mother this was the only place I wanted her for rehab. The staff is caring and kind.”
“I have a close relative who is currently receiving care at Life Care Center. As a former nurse, I tend to take note of details that others may not. Life Care Center is an excellent facility, in all regards, from cleanliness, to amenities, to knowledgeability, friendliness, and professionalism of the staff, all staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to deficiencies involving resident protection and care planning, signaling serious concerns. The facility shows recurring issues with restraint policies, care planning, and infection control across multiple surveys from 2023-2025. While all deficiencies were reportedly corrected, the pattern of repeated violations in resident safety, care planning, and medication management suggests ongoing quality challenges that families should carefully evaluate.
Apr 29, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Aug 21, 2025Routine10
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Environmental Deficiencies
Keep all essential equipment working safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jul 1, 2024Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Feb 2, 2023Routine8
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Life Care Center of Leominster
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 82 of 194
Ownership & Management
Owners
Fairlawn Medical, INC.
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
249 reviews from families & visitors
Official Website
Visit lifecarecenterofleominster.com
Medicare data downloads
Original nursing home datasets
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