Life Care Center of Colorado Springs
Strong Medicare quality ratings; families often praise highly effective physical therapy team. Still worth an in-person visit.
based on 147 Google reviews

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What this means for your family
This facility is highly regarded for its physical therapy and clean environment, making it a strong candidate for short-term rehab. However, families must be proactive; ensure you have a clear plan for medication management upon admission and verify that the facility is fully staffed during weekends, as multiple reviewers reported delays in care during those times.
Google Reviews
Google Reviews
147 reviews on Google“Life Care Center of Colorado Springs receives high praise for its physical therapy team and clean, welcoming environment, with many families noting successful rehabilitation outcomes. However, there is a recurring pattern of complaints regarding inconsistent staffing levels, slow response times to call lights, and occasional lapses in medication management or basic hygiene care.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy team
- Clean and well-maintained facility
- Friendly and professional administrative staff
- Homelike, inviting atmosphere
Concerns
- Slow response times to call lights and patient needs (mentioned by 6 reviewers)
- Inconsistent or poor medication management (mentioned by 3 reviewers)
- Understaffing leading to neglect or lack of attention (mentioned by 4 reviewers)
- Inconsistent hygiene and cleanliness for patients (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 151 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how much the administration engages with the community through their responses; how does that same level of communication work between the staff and families regarding daily updates?
- 2We've heard great things about your physical therapy team; could you tell us more about how they work with residents to maintain their mobility and independence?
- 3What specific protocols do you have in place to ensure medication is administered accurately and on a strict schedule every day?
- 4How do you manage staffing levels during the night or weekend shifts to ensure that call lights are answered promptly and residents' needs are met without delay?
- 5What is your process for ensuring that personal hygiene and room cleanliness are consistently maintained for every resident throughout the day?
- 6In the event of a sudden medical emergency or a change in a resident's condition, what are the immediate steps your nursing team takes?
Personalized based on this facility's data
Key Review Excerpts
“My husband was in there for three weeks, and because of limited therapy he came home worse”
“My mom is always clean as well as the facility. She receives great care”
“The staff here is incredibly kind and understanding. Very clean facilities and I feel like they genuinely care about my father. Definitely recommend.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints about safety hazards at this facility, with accident prevention issues appearing in both 2023 complaint investigations and a recent 2025 survey. The facility shows recurring problems in daily care assistance, treatment provision, and medication management, with most deficiencies spanning from 2021 to 2024. While the facility has corrected past violations, the pattern of safety concerns and complaint-triggered investigations warrants careful consideration during visits.
Feb 26, 2026Routine4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Dec 9, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 16, 2024Routine2
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 7, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 19, 2023Routine2
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Federal Penalties
Fine
Feb 26, 2026
$36,890
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Aug 12, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Jun 4, 2024Follow-upCleanReport
No deficiencies found during this inspection.
May 15, 2024Routine
Based on a record review it was determined that the facility failed to maintain the fire alarm system components and devices in accordance with the Life Safety Code Section 9.6 and NFPA 72.1.Annual Fire Alarm Report shows that elevator detectors were missed on the Aug inspection | These were tested in Feb no inspection report is available to show that they were inspected in the last 12 months NFPA 101, Section 9.6.1.5* To ensure operational integrity, the fire alarm system shall have an approved maintenance and testing program complying with the applicable requireme.. Based on observation and record review during the survey, it was determined that the facility failed to maintain the back-up emergency generator in accordance with National Fire Protection Association (NFPA) Standard 110. This was evidence by the following: 1.Fuel report incomplete | need to re-sampled8.1.1 The routine Maintenance and operational testing program shall be based on all of the following: Manufacturers recommendationsInstruction manualsMinimum requirements of this chapterThe authority having jurisdiction 8.3.7.1 .. Based on observation and staff interview, it was determined that the facility failed to arrange and maintain the means of egress in accordance with Life Safety Code Section 19.2 and Chapter 7. 1.Delayed egress door in-op kitchen egress hallway | Mag-lock disengages with with fire alarm kitchen egressNFPA 101 7.2.1.6.1.1 Approved, listed, delayed-egress locking systems shall be permitted to be installed on door assemblies serving low and ordinary hazard contents in buildings protected throughout by an approved, supervised automatic fire detection system in accordanc.. Based on observations and records review, it was determined that the facility did not maintain fire extinguishers In accordance with NFPA 10. 1.Elevator extinguisher downstairs needs to be moved to below 5ftNFPA 10 6.1.3.8 Installation Height.6.1.3.8.1 Fire extinguishers having a gross weight not exceeding 40 lb (18.14 kg) shall be installed so that the top of the fire extinguisher is not more than 5 ft (1.53 m) above the floor.5.5.5* Class K Cooking Media Fires.Fire extinguishers provided for the protection of cooking appliances that use combustible cooking media (veget.. Based on observations and records review, it was determined that the facility failed to maintain the automatic sprinkler system in accordance with National Fire Protection Association NFPA 25 and NFPA 1011.Leak on dry system needs to be repaired | facility working on repair | 2.Need to review 3 year full trip test | This will need to also be repeated after repair of system3.Loaded (dirty) sprinkler head dryer room NFPA 101 Life Safety Code Standards require automatic sprinkler systems to be continuously maintained in reliable operating condition and are inspected .. Based on record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, Section 19.7.1.61. Fire Drills closer than an hour 2 and 3rd quarter 3rd shift NFPA 101, 19.7.1.6 Drills shall be conducted quarterly on each shift to familiarize facility personnel (nurses, interns, maintenance engineers, and administrative staff) with the signals and emergency action required under varied conditions.This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient.. INITIAL COMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).The facility is two story, Type V (111), construction with a partial lower level.. The facility is protected throughout by a National Fire Protection Association (NFPA) 13 automatic fire suppression systems and is classified as Fully Sprinklered. The facility was constructed in 1996 and is license for 121 beds. This re-certification survey conducted May 15..
Apr 16, 2024Routine
A recertification survey was conducted from 4/10/24 to 4/16/24. Two deficiencies were cited. An Emergency Preparedness survey was conducted from 4/10/24 to 4/16/24. No deficiencies were cited. Based on observations, interviews, and record review, the facility failed to ensure one (#15) of two residents reviewed for communication out of 28 sample residents was provided appropriate treatment and services to maintain or improve their abilities.Specifically, the facility failed to provide Resident #15, who had difficulties with speech due to a stroke, with an appropriate communication tool to ensure the resident was able to effectively communicate her needs to staff.Findings include:I. Resident #15A. Resident status Resident #15, under age 65, was admitted on 8/30/22. According to the April 2024 computerized physician orders (CPO), the diagnoses included cerebral infarction (stroke). The 3/8/24 minimum data set (MDS) assessment revealed the resident was cognitively intact with a (BIMS) score of 14 out of 15. She needed substantial assistance from one staff member for transferring and needed supervision or hands on assistance of one staff member for eating and personal hygiene. The MDS assessment indicated Resident #15 was .. Based on observations, record review and interviews the facility failed to ensure one (#55) of one resident received treatment and care in accordance with professional standards of practice out of 28 sample residents. Specifically, the facility failed to ensure Resident #55 was assisted with applying her compression stockings to treat her bilateral lower leg edema.Findings include: I. Facility policy and procedureThe Anti Embolism (compression) Stocking Application policy, revised 9/8/23, was received by the director of nursing (DON) on 4/16/24 at 10:43 a.m. It read in pertinent part,"The facility will provide anti embolism stocking application in accordance with professional standards of practice."The services provided or arranged by the facility, as outlined by the comprehensive care plan, must meet the professional standards of quality."The facility will utilize Lippincott (nursing) procedures for anti embolism stocking application." The Anti Embolism stocking application checklist, undated, was provided by the DON on 4/16/..
Jan 22, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Life Care Center of Colorado Springs
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 11 of 194 (Best)
Ownership & Management
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
147 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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