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Nursing HomeMedicaid

Life Care Center of Bridgeton

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

12145 Bridgeton Square Dr, Bridgeton, MO 6304491 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 238 Google reviews

5
4
3
2
1

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What this means for your family

While the facility has shown significant improvement in cleanliness and staff engagement in recent years, the history of inconsistent care remains a risk. If you choose this facility, be prepared to be an active advocate for your loved one, specifically regarding medication management and timely responses to call lights.

Google Reviews

Google Reviews

238 reviews on Google
Life Care Center of Bridgeton receives highly polarized feedback, with many families praising the facility's cleanliness, friendly reception, and effective rehabilitation therapy. However, a significant number of reviewers report serious concerns regarding neglect, slow response times to call lights, and inconsistent communication from nursing and administrative staff. Families considering this facility should be aware that while many have positive experiences, there is a recurring pattern of complaints regarding staffing shortages and basic hygiene care.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean8.0Activities7.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Effective physical and speech therapy programs
  • Clean, well-maintained, and odor-free facility
  • Welcoming and professional front desk staff
  • Compassionate individual staff members noted by name

Concerns

  • Significant delays in responding to call lights (mentioned by 10 reviewers)
  • Inconsistent or poor quality of nursing care and hygiene (mentioned by 9 reviewers)
  • Poor communication from management and nursing staff (mentioned by 7 reviewers)
  • Inadequate dietary management for specific medical needs (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2343.6'19(12)3.12.7'21(12)2.32.4'23(13)4.34.6'25(80)4.5'26(43)

Distribution · 217 analyzed

5
140
4
32
3
7
2
2
1
36

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how does that commitment to communication translate into how you keep families updated on their loved one's daily health status?
  • 2Given the importance of timely assistance, what is the current process for ensuring call lights are answered promptly, especially during shift changes or busy hours?
  • 3Since your therapy programs are highly regarded, how do you ensure that same level of dedicated attention is applied to daily nursing care and hygiene routines?
  • 4How does your dietary team coordinate with nursing staff to ensure that residents with specific medical or nutritional needs receive the correct meals consistently?
  • 5With a 2-star staffing rating from CMS, what steps are you taking to ensure that residents receive adequate one-on-one time and consistent care throughout the week?
  • 6What does a typical day look like for a resident here, and how do you encourage participation in activities while balancing their individual medical schedules?

Personalized based on this facility's data


Key Review Excerpts

The only negative that I have is the visiting hours are not family friendly. Everyone that came into contact with my mom was pleasant. Any issues presented to management were handled promptly.

Long-term resident's family · 2021☆☆☆☆

I've looked and viewed some similar facilities like this one and I'm soooo happy I chose this place for my Father. So far so good, staff seems to be very attentive to the patients by checking on them.

Long-term resident's family · 2025★★★★

I am a patient here now. The food is awful. I cant even get a cup of coffee when i wake up in the morning.Today i was given a breathing treatment with no medication in the nebulizer!!

Rehab patient · 2021★★☆☆☆
Source: 238 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
3.55hrs
87%
All nurses + aides combined
Staff Turnover
62%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
15.4%
MO
23.6%
St. louis
19.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility38.0%
Worse than Avg
Here
38.0%
US
19.4%
MO
17.9%
St. louis
17.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MO
16.7%
St. louis
19.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
14.4%
MO
19.1%
St. louis
15.5%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility80.8%
Worse than Avg
Here
80.8%
US
93.4%
MO
84.4%
St. louis
83.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.1%
Better than Avg
Here
13.1%
US
19.5%
MO
25.4%
St. louis
16.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility40.6%
Worse than Avg
Here
40.6%
US
81.8%
MO
65.9%
St. louis
63.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility64.6%
Mixed vs Avgs
Here
64.6%
US
79.7%
MO
63.5%
St. louis
65.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MO
2.2%
St. louis
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
1penalties
Above state avg (12.0)
13 complaint-triggered
$21,801 in fines

Life Care Center of Bridgeton has a concerning pattern of deficiencies across 82 total citations, with families filing complaints that triggered 13 deficiency findings. The facility shows recurring problems in resident care and treatment, safety oversight, and resident rights protection. While most issues appear to be corrected after citation, the ongoing nature of problems - particularly recent complaint-driven citations in 2025 for care deficiencies and abuse prevention policies - suggests persistent quality concerns that warrant careful family evaluation.

Jul 15, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 30, 2025Complaint
3
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 28, 2025Routine
11
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0568Potential for harm · PatternCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 28, 2025Complaint
5
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Dec 31, 2024Complaint
1
0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 22, 2024Complaint
1
0563Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

Federal Penalties

Fine

Oct 17, 2023

$21,801

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Bridgeton

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 145 of 194

Ownership & Management

Owners

United Investors Lp

Owner · Organization

100%

Life Care Affiliates II

Owner (parent company) · Organization

99%

Developers Investment Company INC

Owner (parent company) · Organization

Preston, Forrest

Owner (parent company)

Key personnel

Eklund, AmberManaging Control - Governing BodyGlover, MartinManaging Control - Governing BodyWalker, RondaManaging Control - Governing BodyCross, CindyOfficer / DirectorHenry, TerryOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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