Public Google reviewers rate this highly and often mention compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 36 Google reviews

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Public Google reviewers rate Brookdale Stonebridge Ranch highly. Reviewers highlight: compassionate and attentive nursing staff, welcoming and helpful front desk/concierge. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its compassionate, family-like staff and its ability to make residents feel safe and at home. However, recent reviews raise serious concerns regarding billing inaccuracies, frequent cost increases, and failure to honor specific medical accommodations like scent-free environments.
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Distribution · 40 analyzed
The owner uses highly templated, repetitive language that focuses on expressing regret that the reviewer 'feels this way' rather than addressing the specific grievances. While they occasionally attempt to provide contact information or clarify a specific business transaction, the core sentiment remains a standardized script.
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Key Review Excerpts
“This place is amazing and the staff is personable and like family. We highly recommend it. It's hard enough to have to go through this transition with a loved one however, everyone at this facility has treated us like family, helped us to make this transition much smoother and most importantly take incredible care of Mom.”
“She made all the arrangements for my mom, coming from a hospital, who was to be placed with them for a short stay. She navigated all the details and paperwork and gave me peace of mind that my mom would be taken care of.”
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Stonebridge Ranch has had previous inspections resulting in violations related to staff training protocols and life safety code compliance, including issues with fire safety documentation and exit door locks. However, there are currently no active enforcement actions listed against the facility.
Health Code (6 violations)
The facility either failed to provide required counseling to residents who self-administer medications or failed to maintain a written counseling record.
The facility failed to train all staff in emergency and evacuation procedures prior to their assuming any job responsibilities.
The facility failed to train all staff in maintaining the confidentiality of resident information prior to their assuming any job responsibilities.
The facility failed to train all staff in which conditions to report to the facility manager prior to their assuming any job responsibilities.
The facility failed to train all staff in resident's rights prior to their assuming any job responsibilities.
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
Life Safety Code (6 violations)
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to ensure that locking devices on exit doors complied with Special Locking Arrangements in the Life Safety Code.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
Brookdale Senior Living INC
for profit
DERALD POWELL
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36 reviews from families & visitors
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TX HHSC — View Official Record
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