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Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 117 Google reviews
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Ledgewood Rehabilitation and Nursing Center has a strong overall Medicare rating. Public reviewers frequently mention: highly effective physical and occupational therapy and compassionate and attentive nursing staff. Review the component ratings and current source records before deciding.
Ledgewood Rehabilitation and Nursing Center is highly regarded for its rehabilitation services, with many families praising the physical and occupational therapy teams for helping patients regain mobility and independence. While the majority of reviews highlight a compassionate, professional, and clean environment, a recurring minority of reviewers have raised serious concerns regarding medical oversight, communication during health crises, and occasional neglect in basic care tasks.
Quality Themes
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Concerns
Rating Trends
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Distribution · 122 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists at Ledgewood were great. They were patient yet firm with their expectations, and made sure my aunt felt comfortable and supported during her sessions.”
“The nursing staff is always accessible and attentive to our family. My visits are welcomed in a positive and friendly way. The facility is exceptionally clean and pleasant, with lots of outdoor space.”
“The staff here is great. From the housekeeping to the NPs . The food not so much but its obvious they try to make it appealing . The place is always bustling with activity and its easy to find a staff member.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
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5
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints leading to deficiencies in care planning and daily living assistance, with some issues recurring across multiple surveys. The facility has struggled most with fire safety systems, care planning, and emergency preparedness, though all violations show correction dates. Recent complaint-triggered deficiencies from 2025 suggest ongoing concerns about developing proper care plans and providing adequate assistance to residents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ledgewood Rehabilitation and Nursing Center
for profit
Banecare Management
8 facilities nationwide
Chain avg rating: 4.1/5 · Rank 1 of 8 (Highest rating)
Owners
Morris, Kevin
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
117 reviews from families & visitors
Official Website
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