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Nursing HomeMedicaid

Ledgewood Rehabilitation and Nursing Center

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

87 Herrick Street, Beverly, MA 01915123 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 101 Google reviews

5
4
3
2
1
Ledgewood Rehabilitation and Nursing Center Nursing Home in Beverly, MA — Street View
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What this means for your family

Ledgewood's rehabilitation program is highly effective and frequently recommended for post-surgery recovery. However, families should remain vigilant regarding medical oversight and basic care needs; we recommend being physically present during meal times and medication administration to ensure your loved one's specific care plan is being followed correctly.

Google Reviews

Google Reviews

101 reviews on Google
Ledgewood Rehabilitation and Nursing Center is highly regarded for its rehabilitation services, with many families praising the physical and occupational therapy teams for helping patients regain mobility and independence. While the majority of reviews highlight a compassionate, professional, and clean environment, a recurring minority of reviewers have raised serious concerns regarding medical oversight, communication during health crises, and occasional neglect in basic care tasks.

Quality Themes

Tap a score for details
Food3.0Staff9.0Clean9.0Activities8.0Meds5.0MemoryN/AComms7.0Value8.0

Strengths

  • Highly effective physical and occupational therapy
  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Strong follow-up and discharge planning

Concerns

  • Inconsistent medical oversight and failure to follow doctor's orders (mentioned by 4 reviewers)
  • Poor quality or inappropriate food choices (mentioned by 4 reviewers)
  • Neglect in basic care tasks like hygiene or feeding assistance (mentioned by 3 reviewers)
  • Communication issues regarding medication and health status (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'19(2)'21(4)'23(10)'25(6)'26(48)

Distribution · 105 analyzed

5
74
4
16
3
0
2
2
1
13

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to reach their goals?
  • 2How do you ensure that all doctors' orders and specific medical instructions are communicated clearly and followed precisely by the nursing team?
  • 3What steps does the facility take to ensure that every resident's specific dietary needs and food preferences are met during mealtime?
  • 4Could you describe the process for communicating updates regarding a resident's medication changes or overall health status to their family members?
  • 5How does the staff ensure that daily personal care, like hygiene and assistance with meals, is consistently attended to for every resident?
  • 6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data


Key Review Excerpts

The physical therapists at Ledgewood were great. They were patient yet firm with their expectations, and made sure my aunt felt comfortable and supported during her sessions.

Long-term resident's family · 2024★★★★★

The nursing staff is always accessible and attentive to our family. My visits are welcomed in a positive and friendly way. The facility is exceptionally clean and pleasant, with lots of outdoor space.

Long-term resident's family · 2023★★★★★

The staff here is great. From the housekeeping to the NPs . The food not so much but its obvious they try to make it appealing . The place is always bustling with activity and its easy to find a staff member.

Rehab patient · 2023★★★★
Source: 101 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
3.68hrs
90%
All nurses + aides combined
Staff Turnover
25%
Lower is better (< 30% = good)
RN Turnover
27%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.0%
Better than Avg
Here
1.0%
US
12.1%
MA
13.7%
Essex
18.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.4%
Better than Avg
Here
10.4%
US
15.4%
MA
21.3%
Essex
23.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.4%
Better than Avg
Here
13.4%
US
19.5%
MA
19.4%
Essex
19.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.9%
Better than Avg
Here
98.9%
US
95.5%
MA
94.8%
Essex
96.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility22.3%
Worse than Avg
Here
22.3%
US
19.4%
MA
21.4%
Essex
20.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility15.7%
Mixed vs Avgs
Here
15.7%
US
15.3%
MA
16.4%
Essex
13.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility74.6%
Worse than Avg
Here
74.6%
US
81.8%
MA
77.6%
Essex
82.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility78.8%
Mixed vs Avgs
Here
78.8%
US
79.7%
MA
77.7%
Essex
81.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
MA
1.3%
Essex
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (8.9)
3 complaint-triggered

Families have filed complaints leading to deficiencies in care planning and daily living assistance, with some issues recurring across multiple surveys. The facility has struggled most with fire safety systems, care planning, and emergency preparedness, though all violations show correction dates. Recent complaint-triggered deficiencies from 2025 suggest ongoing concerns about developing proper care plans and providing adequate assistance to residents.

Aug 14, 2025Routine
1
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Aug 5, 2025Complaint
2
0656Potential for harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0659Potential for harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

Jun 11, 2025Complaint
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Aug 1, 2024Routine
8
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0041Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jun 15, 2023Routine
11
0041Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ledgewood Rehabilitation and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

Banecare Management

Chain Size

8 facilities nationwide

Chain avg rating: 4.1/5 · Rank 2 of 8 (Best)

Ownership & Management

Owners

Morris, Kevin

Owner

100%

Key personnel

Mahoney, PaulW-2 Managing EmployeeMorris, KevinManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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