Lecom at Presque Isle, INC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 24 Google reviews

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What this means for your family
While this facility has received praise for its physical therapy and ventilator care, the recent and consistent reports of severe neglect, unsanitary conditions, and lack of basic hygiene are deeply concerning. If you are considering this facility, we strongly recommend conducting an unannounced visit and speaking directly with current residents' families about their daily care experiences.
Google Reviews
Google Reviews
24 reviews on Google“LECOM at Presque Isle receives highly polarized feedback, with some families praising the rehab therapy and specific staff members, while many others report severe neglect and unsanitary conditions. Critical concerns include chronic understaffing, poor hygiene, and dangerous lapses in basic patient care such as feeding, bathing, and wound management.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Some individual nurses and CNAs described as caring
- Specialized care for ventilator patients
Concerns
- Severe neglect regarding hygiene and basic needs (soiling, bathing, feeding) (mentioned by 6 reviewers)
- Chronic understaffing leading to slow response times (mentioned by 3 reviewers)
- Poor facility cleanliness and sanitation issues (mentioned by 4 reviewers)
- Lack of communication from medical staff/doctors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the specialized care provided for ventilator patients, how is the staffing model structured to ensure those residents receive consistent, one-on-one attention?
- 2I noticed some feedback regarding hygiene and assistance with daily needs; what specific protocols or checklists are in place to ensure residents are bathed and changed on a consistent, timely schedule?
- 3With the current CMS health inspection rating, what specific steps is the facility taking to improve sanitation and overall cleanliness in resident living areas?
- 4How does your leadership team facilitate regular communication between the medical staff and family members to ensure we are kept in the loop regarding our loved one's health updates?
- 5What does the daily activity schedule look like for residents who are able to participate, and how do you encourage engagement for those who might otherwise spend most of their time in their rooms?
- 6Could you walk me through your process for handling urgent medical needs or changes in condition during evening and weekend hours when primary physicians may not be on-site?
Personalized based on this facility's data
Key Review Excerpts
“The PT and OT staff?? Amazing!!! This place rocked my rehab!”
“The facility is the best in our area for someone on a ventilator! We still have a long road to recover but I rest easy knowing Steve is in such good hands.”
“They let my grandpa sit in soil for almost 2hrs after we asked for him to be changed, he ended up with a massive wound, they weren’t turning him every 2-4 hrs like they’re supposed to.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has significant ongoing issues with fire safety, medication management, and nursing staffing that families should carefully consider. Fire safety problems including smoke detection systems, alarm maintenance, and fire extinguishers appear repeatedly across multiple surveys and remain uncorrected on the most recent inspection from January 2026. The facility also struggles with medication labeling, nursing staff adequacy, and basic care planning. Several deficiencies stem from family complaints about care quality and living conditions, indicating persistent problems that prompted outside reports.
Mar 31, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Feb 5, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Jan 8, 2026Routine14
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jun 18, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Jan 13, 2025Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Aug 9, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Lecom at Presque Isle, INC
nonprofit
Chain Affiliation
Lecom Senior Living
6 facilities nationwide
Ownership & Management
Owners
Millcreek Health System
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit lecomhealth.com
Medicare data downloads
Original nursing home datasets
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