Parkside at Elmwood
Limited public data on Parkside at Elmwood. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 16 Google reviews
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What this means for your family
The nursing staff at Parkside at Elmwood is frequently described as kind and compassionate, which is a major asset for resident well-being. However, families should be extremely vigilant regarding administrative communication and medical follow-ups, as multiple reviewers have experienced unreturned calls and delays in care coordination.
Google Reviews
Google Reviews
16 reviews analyzed“Families should note that while many reviewers praise the kindness and compassion of the nursing staff, there are significant concerns regarding communication and administrative responsiveness. While some residents find the facility clean and welcoming, others have reported serious issues with medical oversight and lack of timely updates regarding care plans.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Clean and well-maintained rooms
- Welcoming atmosphere for transitions
Concerns
- Poor communication from social workers and administration (mentioned by 2 reviewers)
- Inadequate food portions and nutritional management
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the rooms look; how do you help new residents settle into their new space during the transition?
- 2We want to make sure we stay in the loop, so what is the best way for family members to receive regular updates from the administration and social work team?
- 3Could you tell us more about the dining experience, specifically regarding how meal portions and nutritional needs are managed for each resident?
- 4How does the nursing team handle medication management and what steps are taken to ensure accuracy during shift changes?
- 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6What kind of daily activities or social outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“This place gives great care my dads day shift nurse Latrice is awesome she’s always on the ball she’s compassionate and you can tell she really loves her job!!!!!”
“The level of care and attention he received made our nana feel so relieved and happy that he was cared for so kindly”
“It was just what I needed while transitioning from the hospital to home Very kind , sweet & welcoming staff & residences”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Parkside at Elmwood underwent 33 inspections, resulting in 16 clean reports and 46 recorded violations. Documented findings include issues regarding updated policy documentation, staff training requirements, and adherence to fire drill and safety protocols.
Nov 17, 2025RoutineCleanReport
No deficiencies found during this inspection.
Oct 1, 2025Routine
Insufficient staffing was present during a fire event and a fire drill to account for all residents and meet their needs.
A direct care staff person did not receive required training on meeting resident needs based on assessments and support plans during 2024.
Staff members lacked required annual training in fire safety, emergency preparedness, resident rights, and falls/accident prevention.
Wall tiles were missing exposing mortar, and the floor under the shower was collapsing in a common bathroom.
Jul 24, 2025RoutineCleanReport
No deficiencies found during this inspection.
Oct 2, 2024Routine
New resident-home contracts or addendums were not completed for three residents following a change of ownership.
A pharmacy label for a resident's medication contained incorrect dosage instructions.
A medication administration record failed to include the initials of the staff person who administered medication to a resident.
A resident's initial support plan did not include a description of medication needs or the plan to meet those needs.
Dec 28, 2022Routine
The resident-home contract for resident #1 did not include a rate or schedule of actual amounts charged.
An unannounced fire drill was not conducted during the months of December 2021 or January 2022.
Resident #2 did not have an initial medical evaluation completed within the required timeframe relative to admission.
Resident #1's medical evaluation was incomplete, lacking height, weight, pulse, blood pressure, temperature, and medication regimen.
Nov 5, 2021Routine
A resident's medical evaluation was not completed within the required annual timeframe.
Staff initials were missing from the medication administration record (MAR) at the time medication was administered for Resident #2.
Additional assessments for residents were not completed within the required annual timeframe.
The facility failed to follow the prescriber's orders regarding Clindamycin for Resident #2.
May 3, 2021Routine
The resident-home contract for resident #1 was not signed by the resident.
The resident-home contract for resident #1 did not include the amount charged for services.
The resident-home contract for resident #1 did not specify the party responsible for payment.
The home lacked a communication system to allow staff in different areas to contact each other immediately during an emergency.
A preadmission screening form was not completed for resident #1 within 30 days prior to admission.
Feb 21, 2021RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Lecom at Elmwood Gardens LLC
nonprofit
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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