Lebanon Valley Home the
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 41 Google reviews
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What this means for your family
This facility is well-regarded for its cleanliness and friendly atmosphere, making it a comfortable environment for many residents. However, families should be aware of recent complaints regarding nutritional quality and limited administrative oversight, and should specifically inquire about the current dietary program and check-in procedures.
Google Reviews
Google Reviews
41 reviews on Google“Lebanon Valley Home receives consistent praise for its clean, well-maintained environment and friendly staff. However, recent feedback highlights significant concerns regarding the quality and nutritional value of the food, as well as occasional lapses in administrative presence and facility accessibility.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and caring staff
- Homelike atmosphere
Concerns
- Poor food quality and nutritional concerns (mentioned by 2 reviewers)
- Lack of administrative or reception staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 43 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's cozy, homelike atmosphere, what are some of the most popular daily activities or social programs that help residents feel connected to one another?
- 2I noticed the facility has a strong 5-star rating for staffing; how does your team ensure that residents receive personalized attention throughout the day, especially during busy transition times?
- 3We understand that dining is a central part of life here; could you walk us through how you gather resident feedback on meals and what steps you take to ensure the menu meets both nutritional needs and personal preferences?
- 4Since maintaining a well-maintained environment is clearly a priority, how does your team handle administrative or front-desk inquiries to ensure families can always reach someone when they have questions?
- 5With your excellent health inspection record, could you explain your protocol for handling urgent medical needs or emergencies to ensure residents receive immediate and appropriate care?
- 6I see that you engage with families through online feedback; how do you typically incorporate suggestions from family members into the ongoing improvements of the home?
Personalized based on this facility's data
Key Review Excerpts
“The facility is very clean. It doesn’t smell like other nursing homes I’ve visited.”
“Rooms don't include shower or bath. Food is way too heavy in carbs, especially for those who are trying to regulate and keep diabetes away.”
“When we were recently there, there was no receptionist or an employee to help people check in or assist people coming in. We had to walk through the facility and find someone to help us.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who got a urinary tract infection
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lebanon Valley Home has a relatively clean inspection record with 6 minor deficiencies across 4 surveys, all corrected by the facility. The main recurring issues involve fire safety systems and construction requirements, along with some resident rights documentation problems. No complaints were filed by families, and all identified deficiencies were promptly addressed, suggesting responsive management and commitment to maintaining safety standards.
Sep 5, 2025Routine1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Oct 3, 2024Routine2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Construction Deficiencies
Meet other general requirements.
Sep 21, 2023Routine1
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Oct 14, 2022Routine2
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Ownership & Operations
Who Operates This Facility
Lebanon Valley Home the
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit ucc-homes.org
Medicare data downloads
Original nursing home datasets
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