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Assisted Living

Lebanon Valley Home

Families consistently rate this highly — reviewers highlight friendly and caring staff. Schedule a visit to confirm the fit.

550 East Main Street, Annville, PA 1700340 bedsLicensed & Active
Google rating
4.6/5

based on 41 Google reviews

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What this means for your family

The facility offers a beautiful, clean environment and a staff that is frequently described as friendly and caring. However, you should closely monitor the dietary plans for any resident with medical needs like diabetes, as recent feedback indicates a lack of protein and high carbohydrate content in meals.

Google Reviews

Google Reviews

41 reviews analyzed
LEBANON VALLEY HOME is generally viewed as a beautiful and clean facility with a friendly, caring staff. However, families should be aware of significant concerns regarding nutritional quality, specifically regarding high carbohydrate content and low protein in meals, as well as potential issues with room amenities like private baths.

Quality Themes

Food2.0Staff9.0Clean5.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly and caring staff
  • Clean and beautiful facility
  • Pleasant environment for residents

Concerns

  • Poor nutritional quality and lack of protein in meals
  • Lack of reception/check-in assistance

Rating Trends

Tap a year to see what changed

2345.02020(3)5.02021(7)4.32022(3)4.22023(5)5.02024(3)3.92025(8)4.02026(1)

Distribution

5
19
4
9
3
0
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How They Respond to Reviews

40%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how friendly and caring the staff is here; how do you foster that sense of community among the residents?
  • 2The facility looks beautiful and very clean; how often are the common areas and resident rooms deep-cleaned?
  • 3Could you tell us more about the dining experience, specifically regarding how much protein and nutritional variety is included in the daily menus?
  • 4When a resident needs medical attention in the middle of the night, what is the protocol for handling emergencies?
  • 5What kind of daily activities or social outings are available to help residents stay engaged with one another?
  • 6Since the facility is such a cozy size, how do you manage the front desk or check-in process when visitors arrive?

Personalized based on this facility's data


Key Review Excerpts

Very clean, friendly staff, beautiful lunch room.

Visitor · 2023★★★★

Best place for for my mom

Resident's family · 2024★★★★★

Rooms don't include shower or bath. Food is way too heavy in carbs, especially for those who are trying to regulate and keep diabetes away.

Visitor/Reviewer · 2025★★☆☆☆
Source: 41 Google reviews

State Inspection History

State Inspections

Source: PA State Licensing Agency

22total
14deficiencies

Key Findings

Between 2020 and 2024, Lebanon Valley Home underwent 22 inspections, resulting in 14 clean reports and 14 reports containing violations. Documented findings included issues with medication storage, expired supplies, and inconsistencies in medical record-keeping, as well as lapses in staff training and fire safety drills.

Jan 15, 2026Routine
minor2600.185.a

Glucometer blood glucose readings did not match the numbers transcribed on the Medication Administration Record (MAR).

Sep 17, 2024Routine
CleanReport

No deficiencies found during this inspection.

Jan 26, 2023Routine
minor2600.88a

The emergency exit door in the D wing was inoperable, creating a safety hazard.

minor2600.132d

Multiple fire drills exceeded the maximum evacuation time specified by the fire safety expert.

minor2600.162c

The facility failed to post the current week's menu or a menu one week in advance.

Jun 22, 2021Other
CleanReport

No deficiencies found during this inspection.

Jul 8, 2020Other
CleanReport

No deficiencies found during this inspection.

Aug 21, 2019Routine
minor2600.183.e

Three loose, unidentified, or unorganized medication tablets (Metoprolol, Furosemide, and an unidentified white half tablet) were found in the medication carts.

Jun 24, 2019Other
CleanReport

No deficiencies found during this inspection.

Sep 5, 2018Routine
minor2600.65(f)

The 2017 annual training for Direct Care Staff Person A lacked topics regarding medication self-administration training and instruction on meeting resident needs as described in assessment tools.

Ownership & Operations

Who Operates This Facility

Owner / Operator

United Church of Christ Homes INC

Organization Type

nonprofit

Source: State licensing data

Contact

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References & Resources

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