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Nursing HomeMedicaid

Kalakaua Gardens

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1723 Kalakaua Avenue, Ala Moana · Honolulu, HI 9682649 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 18 Google reviews

5
4
3
2
1
Kalakaua Gardens Nursing Home in Honolulu, HI — Street View
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What this means for your family

This facility is highly regarded for its clean environment and helpful rehabilitation support. However, families should be aware of reports regarding inconsistent staff attentiveness and potential friction with front-desk personnel; we recommend scheduling unannounced visits to observe staff-resident interactions firsthand.

Google Reviews

Google Reviews

18 reviews on Google
Kalakaua Gardens receives highly polarized feedback, with some families praising the facility's cleanliness, modern environment, and helpful staff during rehabilitation stays. However, other visitors report significant concerns regarding staff attentiveness, with claims that residents are left unattended while staff remain in offices, and complaints about unprofessional, aggressive behavior from front desk personnel.

Quality Themes

Tap a score for details
Food9.0Staff5.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms6.0Value8.0

Strengths

  • Clean and modern facility
  • Helpful rehabilitation and Medicare guidance
  • Convenient Honolulu location
  • Friendly and compassionate nursing staff

Concerns

  • Staff inattentiveness and lack of supervision (mentioned by 2 reviewers)
  • Unprofessional or aggressive front desk/security staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(1)5.05.0'18(1)5.01.0'21(1)4.95.0'23(1)3.3'25(3)

Distribution · 19 analyzed

5
15
4
2
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Since the facility is known for being so clean and modern, how do you ensure that the common areas stay tidy and comfortable for the residents throughout the day?
  • 2We've heard great things about your rehabilitation and Medicare guidance; could you walk us through how your team supports families navigating those transitions?
  • 3With a smaller, intimate community of 49 residents, how do you ensure that every resident receives attentive, personalized care from the nursing staff?
  • 4How does the front desk and security team interact with families and visitors to ensure a welcoming environment for everyone entering the building?
  • 5Can you tell us more about the daily activities and social programs available to help residents stay engaged with one another?
  • 6In the event of a medical emergency during the night, what is the specific protocol for ensuring immediate care and communication with the family?

Personalized based on this facility's data


Key Review Excerpts

The kindness, compassion and knowledge of all things Medicare has been so remarkable! The communication and guidance has been reassuring as I navigate this situation so far from home!

Rehab patient's family · 2025★★★★★

Many times nurses are locked in their glass office glued to their computers while residents are lefty unattended. I always feel like I'm on duty as I have to make sure the residents present don't fall off their wheelchairs and taken to the bathroom.

Long-term resident's family · 2019★★★★★

I had an unpleasant encounter with a masculine looking women and several front desk employees, where they began aggressively lecturing me about their policies as if I should have known them already.

Visitor · 2025☆☆☆☆
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.92hrs
OK
Registered nurses for medical care
Total Nursing
5.11hrs
OK
All nurses + aides combined
Staff Turnover
100%
Lower is better (< 30% = good)
RN Turnover
100%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

5

measures

Worse Than Avg

10

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility41.2%
Worse than Avg
Here
41.2%
US
93.4%
HI
96.0%
Honolulu
97.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
15.4%
HI
11.3%
Honolulu
9.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.9%
Better than Avg
Here
4.9%
US
19.5%
HI
8.6%
Honolulu
8.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
14.4%
HI
16.4%
Honolulu
15.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility84.8%
Worse than Avg
Here
84.8%
US
95.5%
HI
95.4%
Honolulu
95.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.5%
Mixed vs Avgs
Here
2.5%
US
12.1%
HI
1.2%
Honolulu
0.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility63.5%
Worse than Avg
Here
63.5%
US
81.8%
HI
82.8%
Honolulu
82.7%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility73.5%
Worse than Avg
Here
73.5%
US
79.7%
HI
84.7%
Honolulu
84.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
HI
1.0%
Honolulu
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Near state avg (10.4)
6 complaint-triggered
$55,692 in fines

Kalakaua Gardens shows recurring issues with medication management, care planning, and safety hazards, with families filing complaints that led to six deficiencies involving nursing competency, resident rights, and physician visits. The facility has persistent problems across multiple surveys, particularly with medication labeling and care plan development appearing in 2022, 2023, and 2025 inspections, suggesting ongoing challenges despite reported corrections.

Dec 18, 2025Complaint
1
0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 17, 2025Routine
7
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 26, 2024Complaint
5
0726Actual harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0712Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Aug 29, 2023Routine
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 16, 2023Routine
14
0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0541Potential for harm · IsolatedCorrected

Services Deficiencies

Install properly constructed and protected linen or trash chutes.

0771Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Ensure that smoke control systems are tested and documented in accordance with established engineering principles.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0006Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0531Minimal · WidespreadCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

May 27, 2022Routine
20
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0531Potential for harm · IsolatedCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Jan 17, 2025

$55,692

Ownership & Operations

Who Operates This Facility

Owner / Operator

Kalakaua Gardens

Organization Type

for profit

Ownership & Management

Owners

1723 Kalakaua LLC

Owner · Organization

43%

Chi Wai Cheung

Owner (parent company) · Organization

9%

Hua Dai

Owner (parent company) · Organization

9%

John T S Hung and Siew Yoong Hung Trust

Owner (parent company) · Organization

6%

P E and M LLC

Owner (parent company) · Organization

29%

Tony K & Rebecca C Yung 1996 Fam Irrv Tr

Owner (parent company) · Organization

Key personnel

American Savings Bank Fsb5% or Greater Security InterestKojima, ColleenW-2 Managing EmployeeLeong, LouisOfficer / DirectorYu, PaulOfficer / DirectorLeong, LouisOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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