Kalakaua Gardens
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 18 Google reviews

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What this means for your family
This facility is highly regarded for its clean environment and helpful rehabilitation support. However, families should be aware of reports regarding inconsistent staff attentiveness and potential friction with front-desk personnel; we recommend scheduling unannounced visits to observe staff-resident interactions firsthand.
Google Reviews
Google Reviews
18 reviews on Google“Kalakaua Gardens receives highly polarized feedback, with some families praising the facility's cleanliness, modern environment, and helpful staff during rehabilitation stays. However, other visitors report significant concerns regarding staff attentiveness, with claims that residents are left unattended while staff remain in offices, and complaints about unprofessional, aggressive behavior from front desk personnel.”
Quality Themes
Tap a score for detailsStrengths
- Clean and modern facility
- Helpful rehabilitation and Medicare guidance
- Convenient Honolulu location
- Friendly and compassionate nursing staff
Concerns
- Staff inattentiveness and lack of supervision (mentioned by 2 reviewers)
- Unprofessional or aggressive front desk/security staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Since the facility is known for being so clean and modern, how do you ensure that the common areas stay tidy and comfortable for the residents throughout the day?
- 2We've heard great things about your rehabilitation and Medicare guidance; could you walk us through how your team supports families navigating those transitions?
- 3With a smaller, intimate community of 49 residents, how do you ensure that every resident receives attentive, personalized care from the nursing staff?
- 4How does the front desk and security team interact with families and visitors to ensure a welcoming environment for everyone entering the building?
- 5Can you tell us more about the daily activities and social programs available to help residents stay engaged with one another?
- 6In the event of a medical emergency during the night, what is the specific protocol for ensuring immediate care and communication with the family?
Personalized based on this facility's data
Key Review Excerpts
“The kindness, compassion and knowledge of all things Medicare has been so remarkable! The communication and guidance has been reassuring as I navigate this situation so far from home!”
“Many times nurses are locked in their glass office glued to their computers while residents are lefty unattended. I always feel like I'm on duty as I have to make sure the residents present don't fall off their wheelchairs and taken to the bathroom.”
“I had an unpleasant encounter with a masculine looking women and several front desk employees, where they began aggressively lecturing me about their policies as if I should have known them already.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
5
measures
10
measures
1
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Kalakaua Gardens shows recurring issues with medication management, care planning, and safety hazards, with families filing complaints that led to six deficiencies involving nursing competency, resident rights, and physician visits. The facility has persistent problems across multiple surveys, particularly with medication labeling and care plan development appearing in 2022, 2023, and 2025 inspections, suggesting ongoing challenges despite reported corrections.
Dec 18, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 17, 2025Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 26, 2024Complaint5
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Aug 29, 2023Routine1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 16, 2023Routine14
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Ensure that smoke control systems are tested and documented in accordance with established engineering principles.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
May 27, 2022Routine20
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jan 17, 2025
$55,692
Ownership & Operations
Who Operates This Facility
Kalakaua Gardens
for profit
Ownership & Management
Owners
1723 Kalakaua LLC
Owner · Organization
Chi Wai Cheung
Owner (parent company) · Organization
Hua Dai
Owner (parent company) · Organization
John T S Hung and Siew Yoong Hung Trust
Owner (parent company) · Organization
P E and M LLC
Owner (parent company) · Organization
Tony K & Rebecca C Yung 1996 Fam Irrv Tr
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit kalakauagardens.com
Medicare data downloads
Original nursing home datasets
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