Laurels of Dekalb
Strong Medicare quality ratings; families often praise highly effective rehabilitation therapy. Still worth an in-person visit.
based on 86 Google reviews
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What this means for your family
The Laurels of DeKalb is highly recommended for its rehabilitation programs and dedicated nursing staff. However, because there have been recent reports regarding resident safety and treatment, we strongly advise families to conduct a thorough tour and ask specific questions about their fall prevention protocols and incident reporting procedures.
Google Reviews
Google Reviews
86 reviews on Google“The Laurels of DeKalb is widely praised for its high-quality rehabilitation services and compassionate, attentive nursing staff. While the vast majority of reviews are glowing, a small number of families have raised serious concerns regarding patient safety, specifically regarding falls and poor treatment by staff. Overall, it is highly regarded for its professional care and supportive environment, though families should remain vigilant.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy
- Warm, attentive, and professional nursing staff
- Strong communication with family members
- Compassionate dementia and memory care
Concerns
- Poor treatment of residents and lack of incident reporting (mentioned by 2 reviewers)
- Issues with room environment and roommate conflicts (mentioned by 2 reviewers)
- Inconsistent food quality and temperature (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 91 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the management is very responsive to feedback online; how do you typically involve families in the process of addressing concerns about room environments or roommate dynamics?
- 2The rehab therapy here has a great reputation; could you tell me more about how the therapists work with residents to help them regain their independence?
- 3What specific protocols are in place to ensure that all medical incidents or changes in health are communicated to the family immediately?
- 4How does the nursing team ensure that every resident receives consistent, attentive care, especially during the night shifts?
- 5What kind of daily activities or social programs do you have planned to keep residents engaged and connected with one another?
- 6Could you describe how the dining experience is managed to ensure that meals are served at the right temperature and that food quality remains consistent?
Personalized based on this facility's data
Key Review Excerpts
“The care that The Laurels of Dekalb provided for my husband during his rehabilitation was AMAZING. He came home stronger than he has been in a couple of years.”
“I was losing hope for my sister with dementia when Laurels stepped up to accept her. The staff are sincere, patient and very interactive with my sister and all the other residents.”
“My father is currently receiving outstanding care at this facility! I can call anytime day or night and know that I will have a caring and compassionate team member ready to update me on his care!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Laurels of DeKalb has concerning patterns with fire safety systems, emergency exits, and resident care quality that persist across all three surveys, with one complaint filed by families triggering an investigation into treatment and care practices. The facility repeatedly struggled with smoke detection systems, exit accessibility, and providing appropriate care according to residents' preferences. While the provider reports correcting these deficiencies, the recurring nature of fire safety and care quality issues across multiple years suggests ongoing operational challenges.
Aug 5, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 4, 2024Routine16
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Sep 4, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 25, 2023Routine9
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Ownership & Operations
Who Operates This Facility
Laurels of Dekalb
for profit
Chain Affiliation
Ciena Healthcare/laurel Health Care
83 facilities nationwide
Chain avg rating: 2.9/5 · Rank 7 of 84 (Best)
Ownership & Management
Owners
Daviess County Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit laurelsofdekalb.com
Medicare data downloads
Original nursing home datasets
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