Nursing HomeMedicaid Investigative

Stonebridge Health Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

11127 Circle Dr, Scenic Ridge · Austin, TX 78736|116 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

4.4/5

based on 40 Google reviews

(512) 288-8844 Directions Website

Street View

Watch Stonebridge Health Rehab

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10

moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (1/5 stars)
Low staffing rating (1/5 stars)
Above-median deficiencies (9 vs median 8.0)

Bottom 25% in Texas · Worst in CARADAY HEALTHCARE chain · $21,593 in fines

Source: Medicare data

What this means for your family

This facility is an excellent choice for patients requiring intensive physical or occupational therapy, as the rehab team is frequently cited as world-class. However, families should monitor the quality of meals and closely supervise the security of personal belongings, as these have been recurring points of frustration for residents.

Google Reviews

40 reviews on Google

“Stonebridge Health Rehab is highly regarded for its exceptional physical and occupational therapy teams and its compassionate, long-tenured nursing staff. While many families praise the facility's cleanliness and the kindness of the caregivers, there are recurring concerns regarding food quality and occasional issues with lost personal belongings. Prospective families should be aware of specific past reports regarding staffing shortages and a serious historical incident involving memory care safety.”

Quality Themes

Tap a score for details

Strengths

Exceptional physical and occupational therapy
Compassionate and long-tenured nursing staff
Clean and well-maintained facilities
Professional and helpful administration

Concerns

Inconsistent food quality and variety (mentioned by 5 reviewers)
Loss of resident personal belongings (mentioned by 2 reviewers)
Nursing staffing shortages or inconsistent care (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 42 analyzed

How They Respond to Reviews

73%response rate

Good

The owner provides a mix of personalized, empathetic responses for high-stakes or emotional reviews and templated, polite acknowledgments for standard positive reviews. They actively address negative feedback by offering direct contact information or promising follow-up from a resource center.

Questions for Your Tour

1It's wonderful to see how much the administration engages with feedback online; how do you currently use resident and family input to improve the dining experience and menu variety?
2With the high praise for your physical and occupational therapy teams, how do you coordinate therapy schedules to ensure residents are getting the most out of their sessions?
3What specific protocols do you have in place to ensure that residents' personal belongings and cherished items are kept safe and organized?
4Could you tell me more about the daily activities and social engagement programs available to help residents stay active and connected?
5How does the nursing team manage medical emergencies or changes in health status during the overnight hours?
6Since the nursing staff is often described as very compassionate and long-tenured, how do you support them in maintaining that high level of care during busy shifts?

Personalized based on this facility's data

Key Review Excerpts

“I came in on a stretcher on my back and could not move or turn over. The people were the most professional and the facility was fantastic. Within 6 weeks under the PT/OT professionals I was up walking and standing around”

Rehab patient · 2026★★★★★

“The Therapy group of Jim, Steve and Gabby are absolutely the best. I was admitted into Stonebridge unable to use my lower extremities and hand's. After 8 weeks of hard work and the expert guidance of this group, I was able to walk out of this facility with the minimum assistance of a walker.”

Rehab patient · 2025★★★★★

“My mother, Audrey W. Petersen had been a resident since 2017... She passed away in January in a quiet and relatively painless manner attended by the Stonebridge staff and her family.”

Long-term resident's family · 2024★★★★★

Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.46hrs

61%

Registered nurses for medical care

Total Nursing

3.31hrs

81%

All nurses + aides combined

Staff Turnover

38%

Lower is better (< 30% = good)

RN Turnover

40%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

1/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility24.4%

Worse than Avg

Here

24.4%

15.4%

9.4%

Travis

11.4%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility31.0%

Worse than Avg

Here

31.0%

19.5%

18.4%

Travis

16.3%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility27.7%

Worse than Avg

Here

27.7%

14.4%

16.1%

Travis

22.4%

😔

Residents with depression symptoms

↓ Lower is better

This Facility2.1%

Better than Avg

Here

2.1%

12.1%

2.5%

Travis

2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better

This Facility21.5%

Worse than Avg

Here

21.5%

15.3%

14.9%

Travis

20.1%

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility91.3%

Worse than Avg

Here

91.3%

95.5%

98.0%

Travis

92.6%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility29.5%

Worse than Avg

Here

29.5%

79.7%

88.0%

Travis

82.5%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility37.9%

Worse than Avg

Here

37.9%

81.8%

89.2%

Travis

81.6%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.4%

Worse than Avg

Here

2.4%

1.6%

1.5%

Travis

1.3%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies

1penalties

Near state avg (9.1)

5 complaint-triggered

$21,593 in fines

Stonebridge Health Rehab has recurring issues across multiple surveys, with some families filing complaints that triggered inspections. The facility shows persistent problems with medication management, infection control, and food service, with medication labeling cited three times and infection control failing repeatedly. While all deficiencies have correction dates, the pattern of recurring violations in core care areas suggests ongoing operational challenges that families should carefully consider.

Jun 17, 2025Complaint1 finding

0774Potential for harm · IsolatedCorrected

Administration Deficiencies

Help the resident with transportation to and from laboratory services outside of the facility.

Feb 14, 2025Routine9 findings

0697Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Apr 4, 2024Complaint1 finding

0761Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Feb 6, 2024Complaint2 findings

0624Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Prepare residents for a safe transfer or discharge from the nursing home.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Dec 21, 2023Routine4 findings

0557Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Dec 21, 2023Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Feb 14, 2025

$21,593

Ownership & Operations

Who Operates This Facility

Owner / Operator

Stratford Hospital District

Organization Type

for profit

Management Company

CARADAY STONEBRIDGE LLC

Administrator

REBECCA DUNCAN

Chain Affiliation

Chain Name

Caraday Healthcare

Chain Size

9 facilities nationwide

Chain avg rating: 2.6/5 · Rank 9 of 9 (Worst)

Ownership & Management

Owners

Stratford Hospital District

Owner · Organization

100%

Choi, Maryann