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Assisted Living

Northaven II Assisted Living

Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.

531 Ne 112th St, Pinehurst · Seattle, WA 9812540 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.9/5

based on 83 Google reviews

Northaven II Assisted Living Assisted Living in Seattle, WA — Street View
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What this means for your family

Northgate Plaza is highly regarded for its vibrant social life and dedicated, long-tenured staff. When touring, we recommend asking specifically about current staffing ratios on weekends and how the facility handles care coordination during staff transitions to ensure your loved one's needs are consistently met.

Google Reviews

Google Reviews

83 reviews on Google
Northgate Plaza is widely praised for its warm, welcoming atmosphere and a dedicated staff that many families describe as feeling like family. While the facility is lauded for its cleanliness, engaging activities, and helpful management, some families have noted challenges with understaffing and occasional communication gaps regarding care coordination.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities9.0MedsN/AMemoryN/AComms7.0Value6.0

Strengths

  • Warm, compassionate, and attentive staff
  • Clean, well-maintained, and inviting facility
  • Strong variety of daily activities and social events
  • Effective and helpful management team

Concerns

  • Understaffing leading to slow response times or coordination issues (mentioned by 2 reviewers)
  • Communication gaps between staff members during onboarding or care transitions (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'16(1)'19(3)'21(4)'24(18)'26(8)

Distribution · 84 analyzed

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How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard such wonderful things about how warm and attentive the staff is here; how do you ensure that this level of personal care stays consistent as residents settle in?
  • 2With such a great variety of social events mentioned by others, what does a typical week of activities look like for the residents?
  • 3When a resident is transitioning into the community or their care needs change, what steps do you take to make sure all staff members are updated and on the same page?
  • 4How does the management team handle coordination during busy times to ensure that response times to resident requests remain quick?
  • 5In the event of a medical emergency during the night, what is the protocol for getting immediate assistance for a resident?
  • 6The facility looks incredibly clean and well-maintained; how often are the common areas and individual apartments deep-cleaned?

Personalized based on this facility's data


Key Review Excerpts

My mom has been living at MBK Northgate for about six months now. There were some hiccups during the onboarding because of some miscommunication between staff members, but over time they resolved themselves.

Memory care family member · 2025★★★★★

Adequate. Was a good budget friendly option. Care team is kind but seems to be understaffed. We receive a lot of synonyms of “that’s not my job” which is not a good experience in interacting with leadership.

Long-term resident's family · 2025★★★☆☆

My father has lived at Northgate Plaza for nine years. He has enjoyed the friendly kind staff and his friends, the comfort of a pleasant apartment, and activities such as music, anagrams, and parties.

Long-term resident's family · 2021★★★★★
Source: 83 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
12deficiencies
Dec 20, 2024Inspection

A separate follow-up inspection letter dated 01/10/2025 confirms that the deficiencies found in this report (plus others) have been corrected.

PetsWAC 388-78A-2620Corrected Jan 2, 2025

Failed to maintain required vaccination records and pet health documentation for a resident's pet.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Jan 2, 2025

Housekeeping carts with chemicals were left unattended, unlocked, and accessible to residents.

Aug 21, 2023Inspection

Follow-up inspection conducted on 08/21/2023 found no deficiencies; all previously cited deficiencies from 07/10/2023 and 08/09/2023 were corrected.; The document notes that the facility provides care for 38 residents. Staff F (Registered Nurse, Clinical Director) acknowledged the incomplete TB status during an interview on 07/07/2023.

Two-step TB testing requirementCorrected Jul 22, 2023

The facility failed to ensure 1 of 5 sampled staff members (Staff B, Director of Dining Services) completed two-step TB testing within three days of hire.

Tuberculosis Testing RequiredWAC 388-78A-2480Corrected Aug 9, 2023

Facility failed to ensure 1 of 5 sampled staff initiated TB screening within three days of employment.

Background checksWAC 388-78A-2466Corrected Aug 9, 2023

Facility failed to ensure 1 of 5 sampled staff obtained a fingerprint background check.

Aug 9, 2023Enforcement
$600.00Report

Letter details an imposition of civil fines totaling $600.00 ($300 per violation).

Background checksWAC 388-78A-2466

The licensee failed to ensure one staff obtained a fingerprint background check (FBGC), placing 38 residents at risk; this was an uncorrected deficiency from July 10, 2023.

Tuberculosis—Testing—RequiredWAC 388-78A-2480

The licensee failed to ensure one staff initiated tuberculosis (TB) screening within three days of employment, placing 38 residents at risk; this was an uncorrected deficiency from July 10, 2023.

Apr 20, 2023Fire

The inspection on 04/20/2023 confirmed that all violations noted during the previous inspection on 03/08/2023 have been corrected.

Abatement of Electrical HazardsIFC 604.1 2018

Multiple electrical outlets throughout apartments, offices, and hallways have broken ground plugs; one office outlet is missing its face plate.

Means of Egress - Storage in BuildingsIFC 315.3.1 2018

Construction detritus in the bottom of the north stairs and storage at the bottom of the South stairwell are blocking paths of egress.

Internally Illuminated Exit SignsIFC 1013.5 2018

Exit light by room 305 failed push-button test; exit sign at the bottom of the north stairs did not function.

Door OperationIFC 705.2.4 2018

Fire doors by rooms 308 and 408 do not close properly.

Standards (Sprinkler Systems)IFC 903.3.1.1 2018

Electrical wires are suspended off sprinkler piping in the north stairwell.

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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