Public Google reviewers rate this highly and often mention warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 90 Google reviews

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Public Google reviewers rate Northaven II Assisted Living highly. Reviewers highlight: warm, compassionate, and attentive staff, clean, well-maintained, and inviting facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Northgate Plaza is widely praised for its warm, welcoming atmosphere and a dedicated staff that many families describe as feeling like family. While the facility is lauded for its cleanliness, engaging activities, and helpful management, some families have noted challenges with understaffing and occasional communication gaps regarding care coordination.
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Key Review Excerpts
“My mom has been living at MBK Northgate for about six months now. There were some hiccups during the onboarding because of some miscommunication between staff members, but over time they resolved themselves.”
“Adequate. Was a good budget friendly option. Care team is kind but seems to be understaffed. We receive a lot of synonyms of “that’s not my job” which is not a good experience in interacting with leadership.”
“My father has lived at Northgate Plaza for nine years. He has enjoyed the friendly kind staff and his friends, the comfort of a pleasant apartment, and activities such as music, anagrams, and parties.”
Source: WA Dept. of Social & Health Services
A separate follow-up inspection letter dated 01/10/2025 confirms that the deficiencies found in this report (plus others) have been corrected.
Failed to maintain required vaccination records and pet health documentation for a resident's pet.
Housekeeping carts with chemicals were left unattended, unlocked, and accessible to residents.
Follow-up inspection conducted on 08/21/2023 found no deficiencies; all previously cited deficiencies from 07/10/2023 and 08/09/2023 were corrected.; The document notes that the facility provides care for 38 residents. Staff F (Registered Nurse, Clinical Director) acknowledged the incomplete TB status during an interview on 07/07/2023.
The facility failed to ensure 1 of 5 sampled staff members (Staff B, Director of Dining Services) completed two-step TB testing within three days of hire.
Facility failed to ensure 1 of 5 sampled staff obtained a fingerprint background check.
Facility failed to ensure 1 of 5 sampled staff initiated TB screening within three days of employment.
Letter details an imposition of civil fines totaling $600.00 ($300 per violation).
The licensee failed to ensure one staff initiated tuberculosis (TB) screening within three days of employment, placing 38 residents at risk; this was an uncorrected deficiency from July 10, 2023.
The licensee failed to ensure one staff obtained a fingerprint background check (FBGC), placing 38 residents at risk; this was an uncorrected deficiency from July 10, 2023.
The inspection on 04/20/2023 confirmed that all violations noted during the previous inspection on 03/08/2023 have been corrected.
Fire doors by rooms 308 and 408 do not close properly.
Electrical wires are suspended off sprinkler piping in the north stairwell.
Construction detritus in the bottom of the north stairs and storage at the bottom of the South stairwell are blocking paths of egress.
Multiple electrical outlets throughout apartments, offices, and hallways have broken ground plugs; one office outlet is missing its face plate.
Exit light by room 305 failed push-button test; exit sign at the bottom of the north stairs did not function.
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WA DSHS — View Official Record
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