Laurel Convalescent Hospital
Strong Medicare quality ratings; families often praise compassionate and engaging activities staff. Still worth an in-person visit.
based on 135 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize emotional well-being and social engagement, as their activities and rehab teams are standout strengths. However, you should proactively ask about the building's climate control and air conditioning, as several recent visitors have complained about the facility being uncomfortably hot.
Google Reviews
Google Reviews
135 reviews on Google“Families often praise the facility for its exceptionally compassionate activities department and a highly skilled physical therapy team that aids in rehabilitation. However, there are significant, recurring criticisms regarding the building's aging infrastructure, specifically concerning high temperatures, poor air conditioning, and cleanliness issues in certain areas.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and engaging activities staff
- Excellent physical therapy and rehab services
- Friendly and professional admissions/coordination team
- Welcoming and inclusive atmosphere for families
Concerns
- Poor temperature control and lack of air conditioning (mentioned by 3 reviewers)
- Issues with facility cleanliness and odors (mentioned by 3 reviewers)
- Aging building and need for renovations (mentioned by 3 reviewers)
- Slow response times from nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 135 analyzed
How They Respond to Reviews
The owner uses highly repetitive, templated responses. Positive reviews receive a single, identical phrase, while negative reviews use a rotating set of three or four canned templates to acknowledge dissatisfaction.
Questions for Your Tour
- 1We've heard wonderful things about your activities staff; could you tell us more about the types of engaging programs available for residents?
- 2How does the nursing team manage response times during the night or during busy shifts to ensure everyone's needs are met promptly?
- 3What steps are being taken to ensure the facility stays fresh, clean, and comfortable for the residents?
- 4With the warmer months approaching, how do you manage the temperature control and airflow within the resident rooms?
- 5Could you describe the dining experience and how the menu is planned to ensure nutritious and appetizing meals?
- 6In the event of a medical emergency or a sudden change in health, what is the protocol for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“I didn't expect them to have an actual party. They had Karaoke, pizza for everyone there and cake. We brought an ice cream cake and shared with everyone. All the staff is wonderful.”
“My physical therapist Jake is wonderful. He keeps my spirits high and keeps me going.”
“The facility is in a nice quiet neighborhood with plenty of outside patio space to use for visits. The facility is kept clean and there’s never lingering odor.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
1
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 13 complaint-triggered deficiencies where families reported problems, indicating ongoing issues with appropriate treatment and care, resident rights, and protection from abuse or neglect. The most recurring problems involve quality of care, medication management, and emergency preparedness. While all deficiencies show correction dates, the repeated nature of similar issues—particularly multiple complaints about inadequate treatment spanning from March to December 2024—suggests persistent challenges that families should carefully investigate before choosing this facility.
Mar 12, 2026Routine26
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Environmental Deficiencies
Keep all essential equipment working safely.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Dec 13, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 14, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Oct 2, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Sep 30, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 25, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ownership & Operations
Who Operates This Facility
Laurel Convalescent Hospital
for profit
Chain Affiliation
Longwood Management Corporation
38 facilities nationwide
Chain avg rating: 2.2/5 · Rank 5 of 38
Ownership & Management
Owners
Friedman Family Trust
Owner · Organization
Ira D Friedman 1991 Trust
Owner · Organization
Lehmann Family 1991 Trust
Owner · Organization
The Klavan Family Trust
Owner · Organization
The Tzippy Friedman Notis 1990 Trust
Owner · Organization
Friedman, Aaron
Owner (parent company)
Klavan, Rachel
Owner (parent company)
Lehmann, Libby
Owner (parent company)
Notis, Shmuel
Owner (parent company)
Friedman, Aaron
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
135 reviews from families & visitors
Official Website
Visit laurelwellnesshc.com
Medicare data downloads
Original nursing home datasets
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