Lasell House
Strong Medicare quality ratings; families often praise engaging academic and social programming. Still worth an in-person visit.
based on 43 Google reviews
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What this means for your family
Lasell Village offers an exceptional lifestyle and academic environment for independent living, but families should exercise caution regarding the skilled nursing and rehab components. Given the serious reports of preventable safety incidents and medical oversight failures, we strongly recommend asking for specific documentation on fall-prevention protocols and staffing ratios in the rehab wing before admission.
Google Reviews
Google Reviews
43 reviews on Google“Lasell Village is a highly regarded retirement community that integrates independent living with on-site skilled nursing and rehabilitation services. While residents and their families frequently praise the academic environment, social atmosphere, and quality of care, there are serious concerns regarding safety protocols and responsiveness in the rehabilitation wing. Families should weigh the community's strong reputation for lifestyle and education against specific reports of lapses in medical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Engaging academic and social programming
- High-quality dining services
- Professional and pleasant rehabilitation staff
- Beautiful, well-maintained campus
Concerns
- Inadequate medical oversight and safety protocols in rehab/nursing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1The campus looks so beautiful and well-maintained; how do you incorporate the outdoor spaces into the residents' daily walks or relaxation time?
- 2We've heard wonderful things about the dining services here; could you tell us more about how much input residents have in their daily meal selections?
- 3With such a strong reputation for academic and social programming, what are some of the most popular group activities currently happening at Lasell House?
- 4Since the rehabilitation staff is so highly regarded, how do you coordinate the transition from physical therapy back to the regular nursing care routine?
- 5Could you walk us through the specific protocols in place for monitoring medical needs and ensuring resident safety during the overnight hours?
- 6I noticed the management team is active in responding to community feedback; how does the facility use resident or family suggestions to improve care?
Personalized based on this facility's data
Key Review Excerpts
“In November 2025, our mom, a Lasell Village resident since 2013, died after a fall that could have been prevented had a safety protocol for staff been in place.”
“The staff was unprofessional and not attentive to my family or my mother’s medical needs. After 5 days at the facility (rehab 3rd floor) my mother was rushed to the hospital via a 911 call!”
“When my husband got blood clots in and around his heart, we were able to use the fine services of Lasell House during his recovery.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
13
measures
1
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who lost too much weight
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lasell House shows a relatively clean inspection record with only 5 minor deficiencies across 3 surveys, all corrected by the facility. The main issues involved building safety systems (emergency power, lighting, smoke barriers) and resident assessment documentation. No complaints were filed by families, and the facility has consistently addressed identified problems, suggesting responsive management and adequate oversight of operations.
Sep 11, 2025Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Sep 19, 2024Routine2
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Sep 7, 2023Routine2
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Ownership & Operations
Who Operates This Facility
Lasell House
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
43 reviews from families & visitors
Official Website
Visit lasellvillage.com
Medicare data downloads
Original nursing home datasets
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