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Nursing Home Top Rated

Lasell House

Strong Medicare quality ratings; families often praise engaging academic and social programming. Still worth an in-person visit.

120 Seminary Avenue, Auburndale · Newton, MA 0246644 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 43 Google reviews

5
4
3
2
1

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What this means for your family

Lasell Village offers an exceptional lifestyle and academic environment for independent living, but families should exercise caution regarding the skilled nursing and rehab components. Given the serious reports of preventable safety incidents and medical oversight failures, we strongly recommend asking for specific documentation on fall-prevention protocols and staffing ratios in the rehab wing before admission.

Google Reviews

Google Reviews

43 reviews on Google
Lasell Village is a highly regarded retirement community that integrates independent living with on-site skilled nursing and rehabilitation services. While residents and their families frequently praise the academic environment, social atmosphere, and quality of care, there are serious concerns regarding safety protocols and responsiveness in the rehabilitation wing. Families should weigh the community's strong reputation for lifestyle and education against specific reports of lapses in medical oversight.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean9.0Activities10.0MedsN/AMemoryN/AComms6.0Value5.0

Strengths

  • Engaging academic and social programming
  • High-quality dining services
  • Professional and pleasant rehabilitation staff
  • Beautiful, well-maintained campus

Concerns

  • Inadequate medical oversight and safety protocols in rehab/nursing (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(7)'20(4)'22(3)'24(4)'26(4)

Distribution · 44 analyzed

5
28
4
8
3
3
2
3
1
2

How They Respond to Reviews

53%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1The campus looks so beautiful and well-maintained; how do you incorporate the outdoor spaces into the residents' daily walks or relaxation time?
  • 2We've heard wonderful things about the dining services here; could you tell us more about how much input residents have in their daily meal selections?
  • 3With such a strong reputation for academic and social programming, what are some of the most popular group activities currently happening at Lasell House?
  • 4Since the rehabilitation staff is so highly regarded, how do you coordinate the transition from physical therapy back to the regular nursing care routine?
  • 5Could you walk us through the specific protocols in place for monitoring medical needs and ensuring resident safety during the overnight hours?
  • 6I noticed the management team is active in responding to community feedback; how does the facility use resident or family suggestions to improve care?

Personalized based on this facility's data


Key Review Excerpts

In November 2025, our mom, a Lasell Village resident since 2013, died after a fall that could have been prevented had a safety protocol for staff been in place.

Long-term resident's family · 2026★★☆☆☆

The staff was unprofessional and not attentive to my family or my mother’s medical needs. After 5 days at the facility (rehab 3rd floor) my mother was rushed to the hospital via a 911 call!

Rehab patient's daughter · 2020☆☆☆☆

When my husband got blood clots in and around his heart, we were able to use the fine services of Lasell House during his recovery.

Long-term resident · 2019★★★★★
Source: 43 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.26hrs
OK
Registered nurses for medical care
Total Nursing
3.63hrs
88%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
25%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

1

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
MA
13.7%
Middlesex
12.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.9%
Better than Avg
Here
7.9%
US
19.5%
MA
19.4%
Middlesex
19.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MA
92.4%
Middlesex
92.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility21.4%
Mixed vs Avgs
Here
21.4%
US
15.5%
MA
21.3%
Middlesex
23.1%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
5.3%
MA
5.2%
Middlesex
4.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.4%
Better than Avg
Here
16.4%
US
19.4%
MA
21.4%
Middlesex
19.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
MA
77.6%
Middlesex
76.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.8%
Better than Avg
Here
98.8%
US
79.8%
MA
77.7%
Middlesex
76.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
MA
1.3%
Middlesex
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

0deficiencies
Well below state avg (8.9)
Clean record — no deficiencies

Lasell House shows a relatively clean inspection record with only 5 minor deficiencies across 3 surveys, all corrected by the facility. The main issues involved building safety systems (emergency power, lighting, smoke barriers) and resident assessment documentation. No complaints were filed by families, and the facility has consistently addressed identified problems, suggesting responsive management and adequate oversight of operations.

Sep 11, 2025Routine
1
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Sep 19, 2024Routine
2
0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Sep 7, 2023Routine
2
0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lasell House

Organization Type

nonprofit

Ownership & Management

Key personnel

Vianello, AlessandroW-2 Managing EmployeeAlexander, MichaelOfficer / DirectorVianello, AlessandroOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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