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Public Google reviewers rate this highly and often mention compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 70 Google reviews
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Public Google reviewers rate Landon Ridge Kingwood highly. Reviewers highlight: compassionate and attentive caregivers, engaging memory care activities and outings. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Landon Ridge Kingwood is widely praised by families for its compassionate staff and high-quality memory care, with many long-term residents thriving in the social environment. However, recent reviews have raised serious concerns regarding a decline in food quality, staffing levels for specific medical needs, and maintenance responsiveness.
Quality Themes
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Concerns
Rating Trends
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Distribution · 70 analyzed
The owner relies heavily on a set of repetitive, templated phrases to respond to positive reviews. While they occasionally use the reviewer's name, the core of the message is often a copy-paste sentiment about providing a high standard of living.
Personalized based on this facility's data
Key Review Excerpts
“My dad moved in over 3 years and we have been very happy with his care! All the staff members are very compassionate, caring and know how to handle someone with dementia.”
“The care provided is top notch!! Cierra, resident services director, truly has a heart to serve each resident and treats them all as if they were her own family.”
“Decidedly gone downhill recently. Eliminated nurses for diabetes residents. Food declined. Activities cut back.”
Source: Texas Health & Human Services Commission
Key Findings
Landon Ridge - Kingwood had several inspections in 2021 involving various safety and health violations. Most issues related to Life Safety Code compliance, including fire alarm documentation, sprinkler maintenance, and emergency preparedness plans, though many were corrected shortly after being cited.
Health Code (2 violations)
The facility failed to provide a locked area for all medications.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Life Safety Code (16 violations)
The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to provide the required sprinkler system to meet NFPA 13.
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
The facility failed to provide reasonable access and/or necessary equipment for maintenance, testing, and servicing of equipment.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to include a section addressing transportation in the emergency preparedness and response plan.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.
The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-calt installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to provide operable windows or powered exhaust that is required for all odor-producing rooms.
The facility failed to ensure that locking devices on control doors released when a new switch or button was activated at the monitoring station and at the main staff station.
The facility failed to ensure an annual inspection was conducted by the local fire marshal.
Welltower Tcg Ridea Tenant, LLC
for profit
SAGORA SENIOR LIVING, INC
KIMBERLY A WEATHERS
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Visit landonridgekingwood.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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