Kingwood Memory Care & Assisted Living
Families consistently rate this highly — reviewers highlight compassionate, family-oriented care. Schedule a visit to confirm the fit.
based on 18 Google reviews
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What this means for your family
This facility is highly regarded for its intimate, family-like atmosphere and the exceptional dedication of its director, Pat. However, because of a recent serious allegation regarding safety and management, you should conduct your own thorough in-person inspection and speak with current staff regarding recent changes in culture.
Google Reviews
Google Reviews
18 reviews on Google“Families can expect a deeply compassionate, family-like environment where long-term staff members often form strong bonds with residents. While the majority of reviewers praise the high level of personalized care and the director's accessibility, one recent reviewer raised serious allegations regarding safety and management cover-ups that should be investigated.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented care
- Low staff turnover and consistent caregivers
- Strong leadership and accessible director
- Personalized attention due to small facility capacity
Concerns
- Allegations of unsafe environment and management cover-ups
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With such a small, intimate community of 16 residents, how do you ensure each person's specific daily routine and personal preferences are integrated into their care plan?
- 2Since many families appreciate the consistent caregivers here, how do you manage staff transitions to ensure my loved one maintains a familiar bond with the same faces?
- 3How does the leadership team stay involved in the day-to-day care and maintain open lines of communication with families regarding any changes in a resident's well-being?
- 4What specific safety protocols and monitoring systems are in place within the memory care unit to ensure a secure environment for residents who may wander?
- 5Can you describe what a typical afternoon of social engagement or sensory activities looks like for the residents in the assisted living wing?
- 6In the event of a medical emergency during the night, what is the immediate protocol for contacting both medical professionals and our family?
Personalized based on this facility's data
Key Review Excerpts
“He was a part of their family for the last 3 years of his life and I can’t say enough about how Pat and her staff cared for him through many challenges and loved him until he took his and last breath.”
“My husband has early onset Alzheimer’s and is currently 68. He has been here for almost 3 years. A huge shout out to Pat Cartwright, the director who shepherded me through the many phases my husband has gone through with his disease.”
“The staff including Mrs.Pat and the girls (very low turnover rate) always felt like family to me! They treated my great grandmother like she was her own grandmother!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Kingwood Memory Care & Assisted Living was conducted on June 11, 2024. While there are no current enforcement actions listed, previous inspections from late 2020 identified several Life Safety Code violations regarding fire safety and emergency preparedness that were subsequently corrected.
Dec 18, 2020Routine
Life Safety Code (5 violations)
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
The facility failed to provide the required sprinkler system to meet NFPA 13, 13D, 13R, or meet the requirements of Chapter 32.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
Ownership & Operations
Who Operates This Facility
Dsl Interests Lp
for profit
PAT STEIGLER-CARTRIGHT
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit kingwoodmemorycare.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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